Westover Hills Laser Med Spa

Fantastic experience: I absolutely love everyone at Westover. They're so knowledgeable and friendly. Hayley is always so willing to answer my questions. I wouldn’t dream of going elsewhere.

Fantastic experience: Very friendly and answers all my questions… beyond happy with the services I received…highly recommended

Fantastic experience: Absolutely love this facility and the employees so understanding so patient

Fantastic experience: Oh I love it here! Whenever I come here, I got results…

Fantastic experience: I love this place ❤️,. Everyone is super helpful and friendly.

Fantastic experience: Great services

Fantastic experience: Get all of your beauty needs taken care of in one location. Jason the masseuse has magical hands. Lourdes is so sweet and gentle with her injections. Will talk you through the procedures and makes me feel so comfortable. All the staff is so friendly and they utilize different social media and messengers, which makes it really easy to get a hold of them. Highly recommend.

Fantastic experience: You will not be disappointed!! Invest in your health and on your body! Haley Watson, will encourage you, motivate you, and give you great tips! 175 to 144!! ✝️

Fantastic experience: I really love working with you guys. Thanks for all your help. I lost almost 100 lbs so far. Couldn’t have done it without you.

Fantastic experience: The Spa is very responsive, scheduling is easy and working with the staff is always pleasant because of the professionalism and knowledge. I will remain a long time customer

Fantastic experience: Facials and massages there are the best! And very reasonably priced too

Fantastic experience: Quick and easy to use.

Fantastic experience: Again, Haley is AMAZING! You know when you mess up and you call your best girlfriend to tell her and she calms you down and tells you everything is going to be okay??!! That’s who Haley is to me! I feel so blessed to have her while I navigate through this weight loss journey!♥️

Fantastic experience: Love ❤️ this place. Westover Hills Med Spa & The staff are so professional they listen and answer all questions.

Fantastic experience: Haley is tremendous!!! Very satisfied with WHLMS!

Fantastic experience: Exceptional and very knowledgeable care.

Fantastic experience: Haley and the staff have helped me to lose 20 pounds over the last 3 months. I’m not yet where I want to be but I’m so grateful and blessed to have such an amazing nutritionist whom continues to guide me along my journey to become my best and healthiest self. I look forward to our monthly check-in’s and the convenience of the pharmacy delivering directly to my door. I will and have recommended this way to my family and friends.

Fantastic experience: The treatment was excellent, will keep going back for their amazing services, prices and professionalism. Dr. Perez and his team are amazing.

Fantastic experience: I’ve been with Westover, Hills weight loss for a little over a year and I have been so very thankful that I can have my virtual appointment every month no matter where I’m at. It’s so convenient. They’re very helpful absolutely wonderful. You couldn’t get a better weight loss virtual than Westover, Hills. They are amazing and they are always with you. No matter where you go. Thank you again Westover, Hills for being there when I need to do And the tremendous success I’ve had with you

Fantastic experience: I love having my appts with Hailey!! She is the sweetest easiest person to speak with & she is so accommodating!! I have referred my husband & daughter to request her as well! Thank you for making this journey easy!!!

Fantastic experience: Jason is a wonderful messager.

Fantastic experience: Very professional and listen to any questions I have and explain it to me Awesome staff the best company I would rate 1000 if I could

Fantastic experience: Wonderful experience, best service.

Fantastic experience: 5 star customer service and 5 star facial experience with Miss Claudia Gomez. Will be coming back again!

Fantastic experience: 5 star customer service and facial experience. I bought a Groupon for a classic facial, because let's be honest we're all trying to save a little money where we can right? Some how Groupon showed the voucher as redeemed, and it had also expired (without me using it). When I called the office, the front desk receptionist was more than kind saying she would be able to honor it even though it was "expired". She was able to look up in her system that the voucher had not been used. Now the facial was amazing! I've been to many different spas, but Miss Claudia Gomez works so magically on my skin. She's gentle but still provides the satisfying extractions. I may or may not have fallen asleep during my facial. Definitely a self care ritual everyone should give a try. Thank You WHLMS and Miss Gomez!

Fantastic experience: I have been doing virtual visits for a couple of years with this office and they are always very professional and friendly. Fast and reliable service when it comes to pharmacy refills also. Even when my medication is shipped from out of San Antonio. I will continue to use this clinic for all my wellness needs.

Negative experience: I went to this clinic because it had good reviews. Maybe they’re fake. No idea. But from the moment the woman brought me (she didn’t introduce herself and I have no idea of her credentials) I was treated with distain. Like she was disgusted with me and didn’t want to treat me. Then she made up an excuse that the machine may not be working. She would have to get back to me after speaking to the gynecologist who owns this clinic but isn’t there when services are being rendered. She left me half a message the next day to confirm the machine isn’t working. Why not take it off your website and not bring me in for a consult if that is the case? Wasted an hour of my time. Her message cut off and she didn’t bother to call me back to finish her excuse. Won’t be going back for any services.

Fantastic experience: I have had a great experience every appointment. My Certified Nutritionist Haley is very helpful and informative. She's down to earth and thar makes Mr feel comfortable with the entire process of my weight loss journey.

Fantastic experience: I have found the experience of working with Dr. Rene’s office through my weight loss journey to be seamless, supportive, professional, and overall amazing. They are always attentive to my needs, and a great source of information and positive encouragement to stay on track. I appreciate all they have done to help me with this lifestyle change it’s taken to get and, stay healthy.

Fantastic experience: Haley is amazing

Fantastic experience: I went for LHR for the first time ever. Lourdes came highly recommended and I can totally see why. She was super sweet, very accommodating and knowledgeable, and made me super comfortable. She was patient, kind, and answered all my questions. Most importantly, she had everything clean and immaculate and she kept washing her hands and changing her gloves which I always appreciate 100%. 10 out of 10 recommend!!! I didn’t catch the receptionist’s name, but she was super sweet as well. Easy paperwork. Clean and ambient office and “procedure” room.

Fantastic experience: The services has really helped me a lot not only to lose the weight but also to get all my levels on point, sugar, blood pressure and everything else along the way.

Fantastic experience: Love Annie and Haley! They have been very helpful, encouraging, and empowering. Thank you for your help with my weight loss journey!!

Fantastic experience: I go here for laser hair removal and they do a great job! Friendly and knowledgeable staff, nice atmosphere. Go see Lourdes, she is the best!!!

Fantastic experience: Absolutely love this place!! Highly recommend!

Fantastic experience: Lourdes is absolutely outstanding, everyone here at this office is so warm and welcoming! My quality of life has improved so much after my laser removal, huge recommend ❤️

Fantastic experience: Best place to get a message! Close, convenient, and beautiful. Will be visiting again!

Fantastic experience: Great business! Friendly staff and professional. Despite being experienced with the services I was provided, Yazzy ensured to explain everything and prepared me for the pinch/pain level. She did excellent and I will definitely continue to use this business and book w Yazzy!

Fantastic experience: I had the 10 step Korean facial and my daughter had the classic facial and let me say it was amazing! This was her first facial and I loved how happy they made her feel.

Fantastic experience: Annie is really great at what she does, she explains the kind of food we are suppose to eat, also tells us what kind of exercise benefits is the most. thank you Ms Annie, God Bless you

Fantastic experience: My experience at Westover Hills Laser Med Spa has been phenomenal! I’ve received such professional and customized care which really impressed me. The front staff is very courteous and prompt with their responses. Monty especially has been such an affable gentleman. My interaction with Lourdes has been a delight. Lourdes is extremely knowledgeable, kind, and gentle with the care she renders. I highly recommend her! You will not be disappointed with individualized customer care, expertise, and state of the art services provided at Westover Hills Laser Med Spa!

Fantastic experience: Love this place! Great staff, great response times and ease of use to setup appointments online. I use their weight loss service and Annie W. is amazing and very educated on all things nutrition & weight loss. The expectations are reasonable and I definitely recommend this spa!

Negative experience: The service is great Monty not so much. Talk about a vibe.. What a shame. I'm pretty sure I'm not alone here. Get rid of this guy. Rude.

Fantastic experience: Thank you Tracy for a great job, y’all do great customer service, friendly , very professional & prices aren’t bad at all & very clean , I would recommend this place.

Fantastic experience: The staff is always friendly and I have always been served with great customer service. I would definitely recommend

Fantastic experience: I purchased a Groupon voucher for Westover Hills Laser Med Spa and am so glad I did. The staff was welcoming and professional. My massage therapist was Jason and he did a phenomenal job. I may consider joining their monthly club since the location is absolutely perfect for lunch massages during my work week.

Fantastic experience: I have been been using Westover Hills Laser Spa for 3 months now for their over the phone phentermine weight loss. I have used Dr. Waterman for my consultations from the being and she is amazing! I have lost 20 pounds since the start of my journey, the visits are affordable, the prescription is ready within minutes of completion of the phone interview and in my opinion it’s a small price to pay for such a big improvement on getting the confidence, self esteem and energy back. A huge thank you for all your help along this journey.

Negative experience: Had been doing business with them for over 2 yrs, this particular time I had replaced my phone and did not get call from numbers not in my contacts, I repeatedly tried calling back to no avail..was charged 75 for a missed appt and no one called Me back until about 3 days later and was not given any consideration for the misfortune .

Negative experience: Tried this place out with a groupon because I have commitment issues when results are unknown for laser hair removal. Did my 3 sessions from Groupon and decided to dive in and continue the treatments, there location is convenient. I went in for my 4th treatment and was purchasing a package for 6 more treatments just to make sure I maximize what I could.. your supposed to shave and I guess I missed an area and my tech let me know that if she had to shave the area then they would charge me 5 dollars for a dollar store razor since that was something the spa was doing now, she stepped out to ask the manager if she didn’t have to charge me specially since I was buying a package and I wasn’t informed of this prior to the appointment. The manager refused and she apologized but he wouldn’t budge on it, totally contemplated paying it but I ended up cancelling my appointment and leaving due to how it was handled, if this was something I was aware of then cool I would have brought my own razor just in case she needed to fix any of the areas I may have missed but when I’m about to buy a 6 treatment package and as a one time courtesy 5 dollars couldn’t be waived since I was already there at the appointment and purchasing the package then it’s a no for me, I’ll go somewhere else since that 5 dollars was worth not having a repeat customer. Just seems like any kind of money grab they can do, Now I understand why I have heard the things I have about the manager there from the employees and customers.

Fantastic experience: Love this place clean and pleasant. Yazzy A. Is fantastic and very professional I have gone twice within 30 days. I have see so much improvement on my skin. Will be recommending her to everyone.

Negative experience: Be warned - Laser hair removal here is a joke. I did not see any results at all, even after multiple sessions. Treatments were either done improperly or just false advertising. Staff was rather indifferent when voicing my experience.

Fantastic experience: I have been coming to see Tracy for about 3 years. I‘m always amazed what she can do with my face. She truly just enhances my features but doesn’t change my face. A little goes a long way and she always gives me her honest advise what will work on me regardless, even if it means she is loosing money. I love that I can trust her with my face 110%. She listens to my questions and concerns. I love the fibroblasts, it truly makes such a difference in your skin elasticity and wrinkles. I would never go anywhere else and all the staff is always super kind and sweet:) You truly always feel like family❤️ that actually likes you

Fantastic experience: If you are looking for a very professional, knowledgeable and passionate Esthetician, Tracy is the girl. She has transformed my lips. I came in with major filler migration from years of trusting none-skilled injectors. She took one look at me and said I can help you. She's honest and gentle with her approach. She could of just kept putting more and more filler and called it a day but she recognized the problem and got to work. I am so happy with my lips today. I absolutely recommend her. Tracy is a beautiful person who loves making women feel good about themselves. She specializes in all areas of skincare, fillers and injectables. Call Westover Hills Laser Med Spa to schedule your appointment today. So you can start looking your best.

Fantastic experience: I had Botox and lip injections with Tracy, great experience and very professional! I am a repeat client. Thank you WHMS for an awesome staff!

Fantastic experience: Ms. Tracy did an amazing job on my lips and I'm obsessed!! She takes so much pride in her work and it's always a wonderful experience!

Fantastic experience: Tracy is my esthetician and I will go to no one else. I love this place and her knowledge in everything she does to make my face look youthful from the Botox to filler and microneedling with prp. I would recommend this place and Tracy to anyone wanting good work on their face. I totally trust her!

Fantastic experience: Tracy is my injector/ esthetician and I can only trust her with my face ,she is very knowledgeable and answers all my questions.Im very happy with my botox and fillers ,most of the time ppl dont realize I have fillers or botox and that's what im looking for she is the best

Fantastic experience: Tracy is amazing. She always knows what I need and takes her time to talk with me about my needs. She pays attention to me and my aesthetic needs as I have hemi facial bpeapharospasm. She's professional and pleasant and makes me feel important

Fantastic experience: Tracy did such an amazing job with my lip fillers today! She is such a kind hearted person who takes her time with you. I love my new look!

Negative experience: I was a loyal customer for a long time, lately customer service is not as great as it used to be. I booked an appt in advance and I actually requested the day off for it and they cancelled me the day of due to a call off. Their responsibility was to accommodate based on my availability but even the manager Monty sounded frustrated and not willing to help. ironic they're really good at charging No show fees (many comments about it) but not willing to reschedule their customers who have been cancelled at the last minute. Sadly I wont be returning to this place.

Fantastic experience: Great massage!

Fantastic experience: Dr. Perez is phenomenal. The staff is also the nicest, most professional I have dealt with. 1000% recommend.

Fantastic experience: Samantha Ann did an excellent job on the classic facial! The overall environment of the spa was calming and definitely enhanced the experience. Great reception, which was also done by Samantha, as well. Her room was well decorated, she was insightful and provided information throughout the session about the products and the effects on our skin. Very sweet and thoughtful person whom I would definitely go back to see again. Only one thing: be cautious of the Raspberry exfoliant! It’s pretty spicy on sensitive skin! But Samantha was so caring, noticed it was a bit too much for my skin and immediately applied cucumber water and soothed the skin. All in all, it was a great experience for a relaxing day. Definitely recommend. Photo right after the session, she also applied SPF after the facial!

Fantastic experience: I had a wonderful experience today at Westover Hills medical spa, The front office associates were very welcoming and professional. Yazmin did an amazing facial, I am very happy with my results! I recommend Yazmin.

Fantastic experience: Definitely recommend this med spa!! Staff is nice and welcoming. Yazzy is my esthetician and the only person I trust with my face. Ive been seeing her for months now and she definitely takes care of my skin care needs and is happy to answer all of my questions. I feel so refreshed after each visit with her. She is really friendly, professional and super knowledgeable. I highly recommend this spa and Yazzy in specific. If you haven’t booked with her, you’re definitely missing out!!

Fantastic experience: Relaxing place! Received my first facial by Kayla & she was amazing! She made me feel comfortable & relaxed. I have sensitive skin & the products she used felt gentle on my face☺️ Definitely will be coming back!

Fantastic experience: Awesome staff! great with your children with all your cares in mind / give the whole family a better experience

Fantastic experience: Went in for a classic facial and had a wonderful experience! Front staff and my esthetician are professional and friendly. I am definitely going back in 4 weeks for another service.

Fantastic experience: Such an inviting and wonderful esthetician! I feel like I gained a new friend, Kayla! Not only was she very informative and answered all of my questions about skin care, but she was super sweet and I friendly. I look forward to going back to see Kayla Vu!

Fantastic experience: I went in to see the esthetician Yazzy. I heard many great things about her. I have always struggled with acne. Getting chemical peels, going to a different med spa and getting on a medication that ruined my face. I got red scars from that and my acne was just getting worse. When I first saw Yazzy she immediately greeted me being the sweetest person! She went in great detail on what she was going to do for me that day and what exactly it was for. She talked about a plan she could give me to help with the scarring. I left feeling sooo amazed. She was greatly professional and informative. My face immediately felt and looked different on just day one. I am looking forward to taking this new journey of having great skin again. Definitely recommend Yazzy for your skin care needs.

Positive experience: They place is very clean and smells fresh. I had purchased the laser hair removal package but did not see any results. They have a rule of canceling/rescheduling within 72 hours that is allowed for rescheduling, if you cancel less than the time frame, I believe they told me that the cancelation fee was between $60-$90 to which I was very surprised. It's alot. I didn't give this place 5 stars because of the cancelation price and time frame required to cancel/reschedule. We are in pandemic times still, anything can also happen. I recommend the 72 hours to be reduced to 24 hours like majority of the places.

Fantastic experience: Beautiful Experience!! Had a facial. Kayla was amazing!! I would definitely recommend it!!

Fantastic experience: My facial with Yazzi was great. My consultation with Tracy was also great. It’s very clean and love the smell

Fantastic experience: Had such a good first experience with a laser treatment with Kayla! You can tell she is very professional and knowledgeable and made the entire experience great!!

Negative experience: HORRIBLE! The service with them was horrible, I made an appointment on July for October because they “full” a week before the appointment they canceled it because they didn’t have availability for me and my husband, they could only take one person which was ok because I could wait maybe an hour, BUT NO!! the next availability was on JANUARY, so for a massage I had to wait 6 months which is absurd, the manager very RUDE with me when I called and complaint and the only thing he told me is “you can take a day off from work if you want a massage that bad” OH! And they can’t even give me my money back. HORRIBLE SERVICE, HORRIBLE CUSTOMER SERVICE.

Fantastic experience: Yazzy was my facialist and she was amazing! So sweet and knowledgeable. It was so relaxing I found myself dozing off ! If you’re looking for a nice, relaxing treat I highly recommend Yazzy. Laura was my laser tech and took the greatest care of me. It was my first time getting laser hair removal, and Laura made sure I understood what to expect going into the procedure. She made sure I was comfortable before she began and it went so much faster than I anticipated ! Laura gave me great advice on aftercare, and a realistic idea of how many sessions would be required to get to my goal. Thank you again, Laura and Westover Hills Med Spa! I’m looking forward to my next visit!

Fantastic experience: Clinic was vey clean, appointment ran on time. Receptionists were very friendly and my facialist Althea did a great job, I left feeling very relaxed. Will definitely come back.

Fantastic experience: Laura is amazing! She was so informative and pleasant, I loved my laser hair removal process. I will be booking with her in the future!!!

Fantastic experience: Jason the massage therapist was amazing! Very positive and out going!! Monty the Receptionist was nice and professional! I’ll definitely be getting my massages from here! Until we meet again! :)

Fantastic experience: Laura is absolutely amazing!!! She takes her time, very knowledgeable, and communicates throughout the process.

Fantastic experience: Wow, my first facial was fantastic! Laura made me feel like I was melting. If I was a cat, I'd have been purring the whole time. The spa is very attractive and inviting.

Fantastic experience: I am going through the process for laser hair removal. The building is very clean and they do everything in their power to make sure your comfortable along with great advice to get the best results

Fantastic experience: Tracy was amazing. She made me so comfortable and relaxed. The whole staff was professional and welcoming. This was my 1st experience with injectables but it won't be my last. I will definitely be back.

Negative experience: Terrible customer service and deceptive.

Fantastic experience: With this being my first facial, this was an amazing experience. Laura was AMAZING! Extremely knowledgeable, friendly, welcoming, and just an amazing lady. Love her! I will definitely be back and hope to have Laura again. Thank you so much for this magical experience!

Fantastic experience: Lourdes is an amazing laser tech. She has extensive knowledge and great customer service. I highly recommend her and everyone at Westover Hills Laser Med Spa.

Fantastic experience: Annie was terrific doing my underarm LHR. 5 stars. Front desk people are super nice and peaceful atmosphere. Will definitely come back.

Negative experience: Don’t waist your time with their laser hair removal. For months I couldn’t get in because their laser machine broke down and they were waiting on a new machine. Once they finally got a new one in I was able to get my treatments. I noticed no difference at all after 2 treatments. I had one left and I chose not to go waste my time and I was charged a fee for canceling. I asked them to just keep my last sessions and not charge me the fee, but they still did. You are better off going elsewhere for laser hair removal.

Fantastic experience: I went with Groupon here for a classic facial..Tracy did a great job and I am willing to go again. Thank You Tracy

Fantastic experience: Helpful staff

Negative experience: I have been going for about a year and service has been great. However when I scheduled my last appointment, I noticed on the text it was with someone I had never been to before. So I called them and told them I want to see who I normally see. They said ok, but she is not available for the next week. I said fine. The rescheduled my appointment. Today I was charged $35 for not showing up to the initial appointment that they failed to cancel. When I called he said yes I see the other appointment but the fee still stands. I have asked to speak to a manager but she’s not in. I have contacted my bank that this is a fraudulent transaction. Be careful because the guy at the front desk is very rude.

Fantastic experience: Toya’s hands might just be a gift from God. I had the best and most relaxing experience. She was professional and listened to me when I told her which places needed the most care. It was fantastic.

Negative experience: Called like 10x. Can’t seem to get them to pick up to reschedule my appointment.

Negative experience: I had my first facial today with Brenna. Unfortunately, my skin was too sensitive to the products used and she had to stop services . About an hour later she sends me a text that she canceled my membership and I waS no longer welcome at Westover Hills Med Spa. Before her I had been going for a massage every month with Jason he was always very professional and the best Masseuse I have ever had. When I called to ask Brenna why She discontinued my membership she just answered that she had the right to do so. I was not impolite to her and she could plainly see that my skin was turning red with the products. It is something that Had never happened before and couldn’t be helped. It was no reason to discontinue my membership.

Fantastic experience: Great service and an even better staff!

Fantastic experience: I have been a customer there for almost 2 years. The offices are always clean, neat and dependent on the season very nicely decorated. The staff is always friendly and try to make everyone comfortable and spoil customers by offering refreshments. What I like a lot about walking into the waiting room and front desk is none of the staff is yelling or talking very loud to blurt out my private information for everyone in close proximity. The treatment areas are always well taken care of and after use very well disinfected. Everyone in the back is very welcoming and well trained in all the procedures. I can only recommend this practice to everyone. One is really well taking care of. I would give 100 *’s if I could.

Fantastic experience: Kat is the best!

Negative experience: If I could give a star rating of 0 I certainly would. They have the worst customer service I have ever encountered. If you are 1 minute late they will not see you. I certainly understand the importance of taking the precautions of sanitizing due to Covid but how is it not possible to have some flexibility. We are talking 1 minute not 10 or 15 minutes. Not even a Dr.'s office where they are saving lives have this restriction. And I am certain a Dr's office has just as strict sanitation guidelines if not more. When I asked for the policy that stated if you are a minute late you have to reschedule of course it was not available.

Fantastic experience: Always a great pleasure to go to my appointment. KAT and her staff are so friendly and very professional. And the results of the treatment I receive, are top notch. Would definitely recommend their service!!!!!!!

Fantastic experience: This was my 1st facial ever and I have to say I really enjoyed it. My technician was amazing. She communicated well, was professional and thorough. I would love to make this a regular routine! I highly recommend trying this for relaxation and as a part of your skin care routine.