Watchung Pediatrics Fanwood

Fantastic experience: In addition to being supportive they genuinely care and are always flexible when mothering/adulting and thank you Camile always!!!!!!!!

Fantastic experience: The office staff was very helpful. The visit was very thorough. The communication was clear and easy to understand.

Fantastic experience: Best Pediatricians office! So great with my son. The portal is amazing. Someone always gets back to you ASAP! Wonderful staff also!

Fantastic experience: Dr. Laura Diaz at Watchung Pediatrics of the Fanwood location, has been an absolute blessing to our family. Her care for our 8-year-old daughter is nothing short of exceptional. Dr. Diaz always goes above and beyond, bringing patience, kindness, and a genuine love for what she does to every interaction. Her ability to connect with children, especially those on the spectrum, is phenomenal, and we truly couldn’t ask for a better pediatrician. We also want to give special recognition to Dr. Julia and Nurse Eva, who are equally amazing. Their professionalism, compassion, and dedication make every visit a positive experience. Choosing this practice was one of the best decisions we’ve made, and we wholeheartedly recommend Dr. Diaz and her incredible team to anyone looking for outstanding pediatric care!

Fantastic experience: Excellent drs, nurses, dieticians, office staff… simply love this office

Fantastic experience: Great staff, nurses, and doctors. Dr. Diaz is amazing with my kids and can get them to cooperate every time!

Positive experience: Had a good visit. Only thing I found weird Is I walked my self and my child to the room. The front desk told me what room and the nurse came behind us. So that was weird.

Fantastic experience: I was referred by a friend to Watchung Pediatrics when my daughter was born and 3yrs later we still love Dr. Kramer and the level of service we receive from all of the staff there.

Fantastic experience: All three of my children go here and we have always been treated very well by the office staff. Everyone is kind and welcoming. The nurses and doctors don’t make you feel like you’re a burden or that they don’t have time for you. They take the time to listen to and answer any questions you have. I recommend this practice to all my friends who are looking and everyone who has taken my recommendation has been pleased.

Fantastic experience: The staff was friendly. There was no wait time. Questionnaire wasn’t painful. The physician actually took time to speak with child and was able to get flu shot all in one wellness visit. Kudos!

Fantastic experience: We always love visiting our doctors at the fanwood office. They are so great! All of our issues are addressed and they are so kind and know their stuff!

Fantastic experience: We are new to this group and having wonderful experiences at each of our visits so far! All the staffs and providers are amazing. They also maintain the patient portal very efficiently with every detail of the visit along with necessary informations for the parents.

Fantastic experience: Dr. Gillard was, as she has been for the last 13 years, wonderful with my son. She always listens to him and he trusts her which makes my heart so happy. Having Camille, Eva, Kim and the rest of the staff there to help with patient care, makes the experience top notch!

Negative experience: I have been bringing my daughter to Watchung Pediatrics for 4 years now and can honestly say I witness it getting worse every time I have to bring my daughter in. I originally started in the Fanwood office but then transferred to the warren office as I felt the staff was friendlier. After my last sick visit in Warren I decided not to return and came here instead, Big mistake. I am self pay and brought my daughter in for a sick visit as she spent all day/ night coughing, sneezing and with a fever. I waited over 2 hours to see the doctor (not the biggest problem, id wait longer if needed). my daughter had her temperature taken I was told that she had no fever, when I asked the nurse to check again (because I was not going to bring her in if she didn't have a fever) the nurse told me their was no need to check her temp again. After waiting over an hour in the consultation room we are met with a very dismissive doctor who simply checked my daughters ear, chest, and throat. the doctor told me to give her Tylenol if the fever returned and come back if she gets another fever. she wasn't in the room for more than 5 minutes and after asking the doctor if she was going to test for anything she told me again to return is the fever persisted and we would test then if necessary. I also asked if she thought it was normal that she had a fever this morning that went down on its own in 2-3 hours to which the doctor responded that I must have taken her temp on the ear she was sleeping on. So as she ended her consultation we went to the front desk, paid for our visit and headed home. when I got home I checked her temp and of course she had a fever, I even picked up a new thermometer on the way home. needless to say I took my daughter to another doctor that same day who tested her and actually made an effort to diagnose my daughter and get her on the necessary treatment plan. Will not be bringing my daughter back.

Fantastic experience: The best friendly caring atmosphere

Fantastic experience: Great experience. We were put in a room fight away and the staff was very nice and professional.

Fantastic experience: Dr.Koward is the best pediatrician. She is thorough and very informative and my son feels super comfortable around her.

Fantastic experience: My 3 children have been seeing Dr Kramer since birth, and more recently Sarah for behavioral health. They are both amazing practitioners. As a physician myself I understand the difficulty in providing quality care in this challenging healthcare system and they do, consistently. front desk especially Camille and Eva, the MA are amazing and treat us like family. They are so respectful and wonderful with kids. My kids actually look forward to going :) I am amazed at how well the practice runs. I have seen other doctors at this location and they are all compassionate and competent.

Fantastic experience: Dr Gillard is an amazing Dr, and an amazing listener and a kind and caring person!

Fantastic experience: Been coming to this office for years. Great practice and great practitioners.

Fantastic experience: It was my first time here. And I loved their service and the Doctor was very attentive to my questions and all my needs. Loved it

Fantastic experience: We have been there with Dr Kramer over 15 years. She is so thoughtful, kid and listens to both the parent and the kid patient. So sad my son will be aging out soon….But all the doctors are very accommodating and will be seen that day for a sick visit

Fantastic experience: Dr. Koward is thorough and patient. She answers all questions in detail and provides referrals for specialty appointments. I am pleased with the services provided by the care team at Watchung Pediatrics Fanwood

Fantastic experience: Awesome experience! Dr gillard is out doctor and we always have a amazing visit. I’m a first time mom and always want the best care for my kid and when I am here I never feel uneasy.

Fantastic experience: It’s been a wonderful experience here so far with my newborn son. Dr. Gillard is very patient, knowledgeable and professional. The staff I have met have also been very friendly and made the process seamless. Highly recommend this practice!

Fantastic experience: Dr. Koward is wonderful. She is friendly and her bedside manners are always on point. I don't feel rushed when I see her.

Fantastic experience: They always give a warm welcome we become friends or family. They were very patient with my two rambunctious foster kids. And doctors helped to make them feel a whole lot better. The kids asked if they would be going to see the doctor next day. This had alot to do with how they made my kids feels. I'm very grateful for Watchung Pediatrics.

Fantastic experience: Always well taken care of at watchung pediatrics

Fantastic experience: Great staff wonderful doctors can’t ask for anything better!

Fantastic experience: This office is the best! We see Dr. Deas for both of our kids, and she is truly the best pediatrician. She is supportive, attentive, and also hilarious. The nursing staff, and other support of stuff are all excellent. We have had nothing but amazing experience is here.

Fantastic experience: Great care was provided to our son by Dr. Koward!

Fantastic experience: Dr. Diaz and the rest of the staff are supportive, kind, and understanding. They ease my children’s fears and provide such a comforting environment. Dr. Diaz takes the time to truly connect with the entire family and consider the whole child, not just the presenting symptoms.

Fantastic experience: Dr. Diaz is the best doctor ever

Fantastic experience: Excellent attention, we have been bringing our one year old since he was born and the staff are very nice and helpful. Dr Kramer is amazing, we love her so much, she is always quick to respond any questions we may have and really takes her time with us each visit to make sure we understand everything, she is a great doctor!!

Fantastic experience: Always so accommodating. Doctors and nurses are personable. Most important, my daughter feels comfortable talking!

Fantastic experience: Watchung Pediatrics in Fanwood is the best. Every staff member is knowledgeable and sensitive. My grandson has been a patient for 19 years and has always received excellent care. His present favorite is Dr Diaz and I understand why. She is so understanding, and kind.

Fantastic experience: We had Dr. Koward yesterday and I love her. She’s our pediatrician. She’s thorough and kind. And she listens.

Fantastic experience: Kind, friendly and always on time!

Fantastic experience: All my children have been here since birth, very welcoming and kind

Fantastic experience: Everyone from Camille at the front desk to our APN Julia Higashio, were great.

Fantastic experience: Our teens have been patients at Watchung Pediatrics since they were toddlers. I have always been satisfied with the ease in getting an appointment, their walk in hours and the attentiveness of the doctors, nurses and staff. Whoever we see takes the time to really delve into issues, listens carefully to me and our daughters and provides practical and thoughtful advice. I highly recommend this practice.

Fantastic experience: Dr. Koward has been our daughters pediatrician for almost 12 Years . She is compassionate, knowledgeable and an amazing physician! We are always seen in a timely fashion and treated kindly by all the staff.

Fantastic experience: Great office staff! Dr Gillard is amazing! Very satisfied!

Fantastic experience: Visit went smoothly. Everyone is very nice

Fantastic experience: The best, sincere and professional always. Highly recommended.

Fantastic experience: We got there a little into the 9-10am sick visit hour and were put into a room within five minutes. The visit took about a half hour all together. Nurse and PA were thorough and made it a successful visit. We are happy we decided to go.

Fantastic experience: I have been going here for almost 8 years and never had an issue. Staff is very friendly and office is very clean. Always has taken care of my kid with issues. Never waited more than 15 mins. Awesome place will recommend to any parent looking for a pediatrician.

Fantastic experience: We took our daughter during the sick hour from 9am-10am. Dr Gillard was able to exam her and sit with us to explain all the possibilities of what our daughter could have been experiencing. She has been very helpful in resolving our daughter's alignments. All of the staff are kind, professional and helpful.

Fantastic experience: Dr. Diaz is such a lovely pediatrician to work with, she is competent, knowledgeable and has excellent bedside manners. She was been seeing my three children and we are grateful for her attentiveness. Thank you to you Dr. Diaz and the whole team!

Negative experience: The worst place to check on children. My daughters got coronavirus and they didn't give them any medicine, how do they think they are going to get better? It's a virus, and how do they think they will recover without medicine? They want the children to die, they don't care.

Fantastic experience: We have been taking my daughter here since birth. The office staff, nurses and providers are ALWAYS pleasant and patient. I feel the providers listens to concerns and looks for ways to help. You can call anytime and someone will get back to you in an appropriate time frame. I love it here at my home office, but the others are great also. Love Dr. Koward.

Positive experience: Front desk staff was straight forward. They apparently charge to fill out forms. We are coming from NYC. I have 2 kids and have needed many forms filled out over the years. I was confused to hear that a form submitted post visit would require a charge. Dr Barash was straight forward / direct.

Fantastic experience: Amazing staff!

Fantastic experience: I have been taking my son to the fanwood office since he was 6, he’s 18 now and we have had the best experience the nurse Donna and Dr Koward every visit. They always are so helpful and pleasant. Thank you ladies for being so amazing. The rest of the staff are awesome as well.

Fantastic experience: Love staff..God bless yawl

Fantastic experience: Love Dr. Kramer. She's been caring for both of my children since birth and always makes me feel comfortable and confident. The office is always clean and there's never a long wait to see the doctor at your scheduled time

Fantastic experience: I have been going to Watchung Pediatrics for 15 years now, no complaints. Thorough, professional and their staff is great, they get back to me - ALWAYS return my calls (no matter what) and are super friendly. 5 stars cause there is no option for 6! ALSO, THEY ALWAUS HAVE TIME FOR US!!!! And I am very surprised by any of the negative reviews on here. They have been spot on with any ailments my kids have had and if it is past their realm, they refer you for further evaluation by a specialist. Cautious with meds and prescriptions as well, they don't just give our kids medications and send you on your way.

Fantastic experience: Staff and doctors are lovely. My two-year-old actually asked to go back the next day!

Negative experience: UPDATE: They lost my infant sons blood vial….I have NO words for this. DO NOT go to this location, make sure to choose Warren. Truly unbelievable. I want to start by saying I truly love Watchung Pediatrics we are typically patients of their WARREN office, but had a bad experience at Fanwood. We just moved and the Fanwood is much closer to our house and there is such a stark difference in terms of care and patient service that I was seriously shocked Came in with my infant son and the front desk staff was super rude and abrupt with us bizarrely. Then we had to get a blood draw and what a nightmare!!! The tech literally could not find the vein kept Reinserting it 4-5 times it was awful - and I have NEVER had that experience at Warren After that incident I normally feed him to soothe him - and the person said “oh they need these rooms for sick patients don’t think you can stay here”. Meanwhile there were 4-5 empty rooms and no one in the waiting area….and you guessed it Warren office they alway have found a way no matter how busy they are. Super disappointed that there is such a big difference between offices but do yourself a favor and go to Warren you’ll love it!

Fantastic experience: We love Dr. Kramer and the staff at Fanwood!

Fantastic experience: The staff and nurse and doctor helped my son when he was sick and took really good care of him and thank goodness it was just a common cold !!

Fantastic experience: The Patient Portal is convenient to use and nurses are responsive to messages and voice mails/calls. Front desk is occasionally curt but they are busy. The procedure for Covid protocols are in place and communicated. Ronda was very friendly in checking us in at the sick visit. Over the years we had consulted with a few doctors at Fanwood branch and all of them are nice but for me the outstanding doctor is Dr Koward whom we have been seeing recently. She is a very good listener, shows kindness and empathy, and all her advices work on my son’s health issues. Thank you, Watchung Pediatric!

Fantastic experience: The telemedicine service was so convenient for the consultation we needed to have with Dr Gillard.

Fantastic experience: I just started to bring my son in to see Dr. Diaz she is very patient answers all my questions that I may have. My son let's her examin him which he usually isn't a happy camper when going to the doctor's , but it's comforting to see his response towards her . I was surprised he actually let me ask questions to the doctor . Staff is really nice and helpful. My experience so far has been good .

Fantastic experience: Very insightful appointment from physician and front desk is great always.

Fantastic experience: I love Watchung Pediatrics, all of the staff are kind and professional. My son sees Dr. Koward, she is an awesome doctor. She is very patient, she takes time to answer any questions or concerns I may have. I recommend Watchung Pediatrics to other parents with small children.

Fantastic experience: Truly love Dr Diaz. With a kid of her own around the same age as one of mine - she is realistic on expectations of both parents and baby. She makes us feel at ease with any concerns we may have. She is great with our toddler and now our newborn. She is never rushed and will always answer all our questions (even if it’s a really long list!). She is professional and compassionate. She not only cares for the well being of my sons but also for me.

Fantastic experience: Dr Diaz is amazing. We can usually walk right in for our appointment too so no running behind.

Fantastic experience: I always have a good experience at the Office. We usually see Dr. Gillard, she is great with my kids and very professional.

Fantastic experience: Absolutely love our pediatrician. We see Dr. Kramer and my kids just love her! The nurses and staff are all friendly and professional. Usually not too long of a wait. I would recommend this place most definitely!

Fantastic experience: We love this office. Dr. G is so amazing and professional.

Fantastic experience: I have always had a excellent experience with Watchung Pediatrics. Dr Eng is fantastic and my kids always feel comfortable talking to him.

Fantastic experience: Our first visit with Dr Gilliard was awesome! My 13 and 11 ur ole girls felt so comfortable with her. The staff is kind and professional! I’m so glad we found an office closer to home since our move to the area!

Fantastic experience: They are the best there is !

Fantastic experience: Absolutely love everyone there we see dr koward but I’d see anyone and we’ve seen them all. Nurses all staff are really great with my children and are super helpful!

Fantastic experience: I've been bringing my kids to Watching Pediatrics for about 10 years and I love this office. My kids love that they are almost always able to see Dr. Gillard as they have gotten comfortable will her over the years. Even when she's unavailable I feel very confident in seeing the other doctors at the practice.

Fantastic experience: All the doctor and staff are awesome. They are very helpful.

Fantastic experience: Watchung Pediatrics is the best place to routine and urgent care of your babies. The Fanwood location houses Dr. Coward and Dr. Gillard and they exude genuine concern and they are clinically astute. Dr. Diaz is new to the team and has proven to be a welcomed addition. The medical support personnel are also fabulous. Camille at the front desk always smiles and attends to needs.

Fantastic experience: Watchung Pediatrics never fails, never slacks and never disregards my children ever. We have been a part of Watchung Pediatrics for 20 years and that right there says a lot! Thank you to the entire WP staff for always going above and beyond with the care you give to my family! Thank you all for always listening and being patient! #ourfavoritedoctorsintheworld #becauseitdoestakeavillage

Fantastic experience: Dr Diaz is extremely compassionate, caring, and knowledgeable. She listens to our concerns and treats/advises us accordingly. The professionalism and timeliness of the office staff is unmatched.

Fantastic experience: Been going to the practice for almost a year now and have had several of the doctors. I have been pleased each and every time with our experiences and glad we switched.

Fantastic experience: In spite of the challenges of this year, I found the staff welcoming.

Fantastic experience: We love Dr. Koward as well as the nurses that take care of us. They provide great care and information.

Fantastic experience: Wonderful staff and so caring.

Fantastic experience: We've been going to Watchung Peds in Fanwood for more then a decade. Recently we were assisted with an issue addressed by their in-house therapist. What a great resource. She spent 45 minutes on the phone with us and made sure to follow up several times about the issue. Thank you.

Negative experience: HORRIBLE. this office is absolutely horrible. The doctors are incompetent and diagnosed my son with an eye issue that he does not have (confirmed by his old pediatrician he is fine). All of his measurements were wrong. They are rude. Cold. And they are now withholding my son’s medical records as we’re trying to switch back to our old doctor (we moved and are now willing to drive an hour to return to our old office). Stay far away.

Fantastic experience: I would never want my son to go anywhere else! Everyone we've worked with in this practice has been helpful, welcoming, knowledgeable, and proactive about my child's health. Watchung Pediatrics has a LOT of patients and a lot going on at any given time, but they've never appeared stressed or overwhelmed We've never had to wait more than 5 minutes to be placed in a room. When I leave a message on the nurse's line, I always receive a call back within an hour. Every time I've forgotten to ask a question at a checkup, Dr. Kramer has managed to bring up the subject and answer my forgotten question without me even having to ask it! Great people, great practice.

Fantastic experience: Love this office! They respond super fast, always make time to see my kid, and there's never a long wait.

Negative experience: I've been coming to this location since my daughter has been born, she will now be a year old. Being a young mom in my 20's and informing the doctors this is my FIRST child, i felt like the doctors didn't make an effort to go into depth about my daughters wellness, or inform me about the car seats or go into details about vitamins for example. We would go for my daughters appointment and be out within 15 minutes. When I brought up a concern about a mark on my daughter, the doctor quickly looked at it and said it's nothing serious, handed me the papers and said we're done. Also, I was never told about a prescription they had sent out for my daughter until 6 MONTHS after. In order to make appointments you have to call the office and they NEVER answer the phone. In order to get a hold of someone at the office you MUST leave a VOICEMAIL every single time, only THEN they'll return your phone call. One of the receptionist is very nice and will answer and help out with every question/problem you may have. Out of all the doctors in this Fanwood location only ONE will answer every question you have, if you ask of course. I will be leaving this location, and sadly it's something that I should've done moths ago.

Fantastic experience: I was referred to Watchung Pediatrics since my son was 3 months old. My son is now 13 years old and he feels very comfortable with the doctors, nurses and rest of the staff. I have had the opportunity to to experience care over my son at both the Fanwood and Warren office locations. The staff is lovely, compassionate, helpful and understanding. I honestly was afraid to think that we had to let them go when I was in consideration to move to another state. I literally ask the nurse if I could take her with me lol. Thank goodness I didn't. If you guys ever consider giving out I love Watchung Pediatrics shirts I would so rock it lol. Love you guys and keep up the good work it's well appreciated trust me.

Fantastic experience: My daughter has been going to the Fanwood office all of her life. She is going to be 16 this year. As we were discussing making her annual wellness check, she got sad. "I'm not going to have Dr. Gillard in a couple more years. I really like her and going there."

Fantastic experience: I have been taking my 3 children to Watchung Pediatrics since my oldest was 4, she’s now 12. I absolutely love Dr. Kramer and the entire staff at all of their locations. From the girls that answer the phone , to the nurses and doctors everyone has wonderful personalities, is caring and compassionate and does whatever they can to help in whatever you need. I am so grateful to be a part of a group of highly educated doctors who tskevthe best care of my children.

Fantastic experience: I love this place, staff and Drs are super awesome!!! Quick, easy to get and make appointments!! All 3 of my boys went here I will def miss this place when they turn adults...1 down 2 more to go well kind of 1 :-( more to go my 2nd is 18 now

Negative experience: I made an appointment to have my 1 week old daughter seen yesterday and I’m under my mother’s insurance still well when I got there for the appointment they told me they can’t take my daughter because she isn’t covered and I was going to have to pay over $100 out of pocket. Well today I call my insurance and they tell me she is 100% covered for everything for the first 30 days. I’m so glad I chose to wait until I called my insurance before paying them over $100. I will never even consider going here again.

Fantastic experience: Watchung Pediatrics has a great practice in Fanwood. Camille is great, Dr. Kramer shows genuine care and seems personable. Just pleasant professionals who care about their little baby patients. A++

Fantastic experience: Dr. Koward has been my sons pediatrician since he was born. She is extremely helpful and so sweet I will continue to come here and will continue to recommend Watchung Pediatrics!!!

Fantastic experience: We love Dr. Koward and the staff at Watchung Pediatrics in Fanwood! The facility is welcoming and clean. Shortly after signing in we are usually in a patient room and seen within a few minutes by the nurse. Highly recommended!

Fantastic experience: What a blessing it is to have Dr. Kramer watching over my children!