White River Club

Fantastic experience: I just joined, and I can't wait to start working out

Positive experience: Please add shower curtains.

Negative experience: Called to ask ab membership fees and the gentleman wanted a bunch of info so that someone else could call me back. When I expressed that I just wanted the fees info and why he couldn't provide that, he hung up on me. If that's how they treat prospective members, I can't imagine how poorly they treat actual members. SMH.

Fantastic experience: Great facility with lots of amenities. The trainers are especially helpful if you’re uncertain on how to use things.

Fantastic experience: My first appointment I signed up after a tour of the facility. It was clean and spacious with a huge pool and plenty of people doing aqua exercises. The staff is very pleasant and seemed organized. While not open 24 hours they did open at 5:30 am and close after 10:00 pm which fits my needs. My intro to equipment was thorough and professional. I'm looking forward to a good experience.

Negative experience: If I could give a zero star I would... we have had a family membership for over a year here. Been taking all my kids with us. Then all of a sudden today it was a problem that my girls were with us to workout. Was told they needed to leave and not aloud to use the facility... what is the problem with my kids working out with me. They are always supervised they don't do anything they shouldn't do. And when we talked to the owner before we left he was very rude and unprofessional... did not try to resolve the issue or try to make the matter right. I will no longer recommend this facility to anyone. Even though half the equipment is old and falling apart we still paid our dues and used your facility. When we told him we would find another gym who would let our kids workout with us. His remark was good luck. Well pal we had a new gym who will let our kids workout with us within 10 minutes of leaving. At a facility that is a lot nicer with nicer newer equipment and for less money. We will be canceling our membership with white river club and taking our business elsewhere.

Positive experience: I like the club they have a nice pool and saunas. The workout equipment is old and needs replaced. There was a hot tub but it quit working so they decked over it

Fantastic experience: It's a good club! My husband and I usually go to the gym.

Positive experience: Needs updated equipment

Negative experience: This place is horrible. They are extremely rude. The facility is disgusting and needs a ton of updates. The appliances are very old. I specifically went there because they offered child care but the child care was a cleaning lady. My daughter was upset every time she was with her and each time I picked her up the lady said a rude comment to me about my daughter. When I called and offered to buy out of my contract because I was unhappy with their service they said I made a commitment and I need to stick with it. They also told me I can just have it go to collections which makes me believe that the other negative comment on here about these people being crooks is very true!! I'm warning you.. don't get stuck in this trap like I did.

Positive experience: They need more fans in this place

Fantastic experience: I went to a great yoga class with Pam. It was a nice balance of relaxation, stretching and strengthening.

Positive experience: I'm very interested in going there

Fantastic experience: Needs a massive upgrade but good environment. I will change my review to five stars now 'Alisa' and 'Kyle' are amazing.

Fantastic experience: Well equipped. Helpful staff.

Fantastic experience: Outside of the hot tub always being down I love the staff and the facility!

Fantastic experience: I love this place. I can't wait until the hot tub is avalible again.

Fantastic experience: Just got a membership there they have a lot to offer

Fantastic experience: Great place, friendly people and well maintained. Working with Kyle a couple days a week has been awesome.

Negative experience: I went to this gym for my first visit because I wanted more benefits than my previous gym. BUT…. This place it was awful, especially for the price. I am canceling my membership after only one visit. My reasons: 1)Tanning is an extra monthly charge for members (which wasn’t a huge issue) but the bed was completely outdated and literally half the lights were not working. I took a picture AFTER I was done so they had time to warm up-Picture is attached for reference. 2) Tanning bed sign in is very inconvenient. (See also #7 on this list.) 3)Female locker room stalls had poop on the floor and the smell extremely unpleasant. 4)Pool water is dirty, I’m not sure what all was floating around but it was not clean. So I didn’t even attempt the hot tub. 5) Small children were playing in the swim lane that I had to be cautious of while doing laps. 6) Absolutely no Cell service, but they offer free Wi-Fi. 7) Seen several staff members socializing in a group but was told by the desk that he couldn’t leave the counter to check if the tanning bed was available for use. So he asked me to go back to the tanning room to check and then come back and then go back to actually tan. I don’t want to be THAT person, but for the price of membership, I’m going to speak up about these issues.

Positive experience: I enjoy the pool. It's pretty good for Anderson. It would be nice if they could put some money into freshening things up.

Negative experience: Not a lot of instructions on how to use the equipment, if you know how to walk,then the treadmill is not a problem. But anything else, you're on your own. Friendly staff,just needs more information for using the equipment.

Negative experience: Building itself is not bad. Pool is very dated and hot tub doesn't work well and is often broken. Reason for my rating? I don't like that I was lied to at the time of signing up. I asked about a policy to several employees regarding my son going to practice basketball after school. (He is 12.) I was told it was fine as long as I signed him in---this went fine for a couple months until I was after the cancellation time. When a black member of my household (on my family plan) signed him in, staff stopped him and said it wasn't allowed due to his age. Funny how I never had issues signing him in though? As I cannot go to the gym often due to work, I joined almost exclusively for my son. And so I've had a year long membership which I cannot use. My son was in tears when staff told him he had to leave. The facility is fine. I guess I should have known better than to trust staff though. I asked multiple times and explained the situation to several employees who said it was fine. I do not do business with liars so I will not be renewing my membership. Getting a 2 star rating because the facility is at least moderately clean and it is never very crowded. Join if you want but I would go through the contract with a lawyer or only sign up for 6 months if you're unsure. They've never taken ANY responsibility for the lies nor have they offered me any early cancellation or refund. I built a basketball court for my son in the backyard so he could practice.

Fantastic experience: Love it! Best gym ever!

Fantastic experience: Great gym, clean and wonderful people and atmosphere

Fantastic experience: Great place to go workout socialize, and it's neat and clean.

Fantastic experience: Clean, professional staff.

Fantastic experience: Kasper at the front desk is awesome, she loves her job and it really shows! Since training with Megan, I have never felt better! She pushes me to do my best and helps me stay focused on my personal results. Our family loves spending time together here whether in the pool or gym. Love this place!

Fantastic experience: Great facilities with convenient hours. I've worked with the trainers there and they are top notch. The staff up front are always friendly and helpful.

Fantastic experience: Awesome gym full of awesome people! Highly recommend!

Fantastic experience: It's a great place!! I love coming as much as I can. They are always greeting me on my way in and saying see you later to make sure I'm going to come back, and I do. Free locker lock rental daily, use all machines and free weights included and pool, hot tub, gym, and sauna. Staff is always polite especially Kasper, she always is upbeat and asking me what I'm working on/worked on that day. All in all 5 out of 5 best gym in anderson.

Negative experience: I joined in March 2021, got Covid the first week in April. Asked for my account to be put on hold or suspended to include payments until I could get back to work. I was told no. I had post covid symptoms for months. I needed an inhaler and had a racing heart rate. I never used the facilities but paid the entire year. When the membership was done, I continued to be billed and am now in collections. The management is heartless. I wouldn't recommend to an enemy.

Negative experience: This was my first gym membership. I felt they were dishonest about agreements, i wish I was informed more about my membership at time of purchase. I was under the impression I was just paying for month by month that i attended, because i didnt want a long term membership. i should have read the contract fully and not just listen to who ever was selling it. I was charged for a whole year membership that I didn't even go to the gym for, very frustrating! but down to it my fault for signing the contract. Very unhappy with white river and the route they went to collect there money. The gym it's self nice equipment but to many people, the basketball court is really nice, but they are always doing a wond class which is loud. That's why I went elsewhere.

Positive experience: Love this place. Great family gym. Workout equipment is very dated and ellipticals need replaced.

Fantastic experience: Wonderful

Fantastic experience: It’s a pretty nice gym with engaging staff.

Fantastic experience: My wife and I just joined. Everyone has been extremely helpful, and friendly. We are talking to other family members about joining this terrific club.

Fantastic experience: Love love the people that enter this place....simple pick your own time ..pick your area to work out..pick the machine of your choice..walk the gym..play basketball..splash in the pool...make it your place to do your best work out...and there is more so come see what you can find and feel safe doing it...

Fantastic experience: Friendly people great place to work out love their pool for water aerobics

Fantastic experience: Great Gym. Jason the owner is awesome

Fantastic experience: I attend silver sneakers classes there

Fantastic experience: The white river club has a welcoming atmosphere for all ages. There are many amenities to joining this particular gym. I would recommend it!

Fantastic experience: Vicki Montgomery was excellent for a massage she really cares about her clients I felt like a new person when she got done

Fantastic experience: Safe and healthy activies for everyone.

Fantastic experience: I like it very much

Fantastic experience: Its my fountain of youth...the classes are really good and make your body feel good. Check them out!!

Positive experience: Hot tub had black stuff with rust all over Pool had oily areas on the pool floor

Fantastic experience: Every day getting in clean and nice equipment friendly workers

Fantastic experience: Treats employees with great respect

Fantastic experience: Very special people there

Fantastic experience: Really nice gym with all the equipment anyone could need for proper workouts. Would recommend highly.

Fantastic experience: Great facility! Clean, plenty of equipment, and the most attentive staff.

Fantastic experience: I love this place. Kyle is absolutely awesome. Extremely professional, fun, trustworthy, and offers world class personal training. As for the general flow of people, the majority are super respectful. Full size basketball court and pool makes this place a home for me. All of the employees are amazing, polite, and genuinely care. If you are looking for a place to really connect in a low stress environment... look no further. The White River Club is in a league of its own... A+++++

Fantastic experience: I love White River Club. Staff is always friendly and professional. Personal training with Kyle keeps me motivated to work towards my goals. The facility is always clean. Definitely a great place to work out!

Fantastic experience: Thay have a great and helpful staff. It's a clean facility. I love the comfortable judgmental free environment where I can feel safe

Fantastic experience: This is an excellent club for anyone looking for any level of fitness and physical activity. The staff are friendly, helpful and extremely knowledgeable. Personally I train for Strongman and I’m able to get an excellent workout in, I’ve been helped with my diet and have greatly increased my cardiovascular health. I can say enough positive things, very much worth checking out. I highly recommend looking into personal training as well. Regardless of what level you’re at they can help you reach your next goals.

Fantastic experience: I started going to this gym to see my friend Erica to have her help me with personal training. She is awesome in personal training and in the group classes! In addition to Erica, they have the best massage therapist in the area! Vicki is my massage therapist and I've been going to her once a month for 14 years now. She is knowledgeable and amazing at what she does! Go see for yourself how they can help you get back on track!

Fantastic experience: I absolutely love White River Club! I have done pretty much everything you can do there (pool, hot tub, sauna, tanning beds, personal training, gym) and every part is great! My personal trainer, Erica Bell, has really helped me find a love for exercising that I didn’t know I had! This has been my main gym for years now and I know that won’t change anytime soon!

Fantastic experience: I haven't been to this facility in 10 years plus, I do know Kimi who works there (the reason for the 5 star) and she is a top notch addition w her giving and caring attitude towards people.

Fantastic experience: Wonderful staff who care about you and treat you like family!

Fantastic experience: My husband and I have been members for a little over 3 years. They have free weights and machines for him, and group classes and personal training for me. Highly recommend Erica Bell's group classes and personal training sessions.

Fantastic experience: The White River Club is the premier fitness club in Anderson, IN. The club is always clean and the staff is always friendly. The layout of the club is perfect for easy access to everything with all the latest equipment. Before and again once covid is over, they provide many programs of all types to meet your fitness goals. There is plenty of space to social distant as me move through theses times. Your body needs exercise, so it's time to get started as we head into a new year and why not a new you.

Fantastic experience: If you live in the area, check out this club for all your fitness needs. Fantastic people, very well run and professional...way better than the name brand clubs.

Fantastic experience: I have been a member for many years. The staff is very friendly and encouraging. There is a wide variety of machines to use as well as a big pool. Erica Bell, my trainer, is GREAT! She is a lot of fun while torturing me, but she always makes the time go fast. I would recommend White River Fitness Club to anyone looking for a way to get/stay healthy in 2021.

Fantastic experience: Love the classes & Erica Bell is a great instructor. Also it’s nice that Vicki Montgomery is able to also teach when Erica is out. Clean facility & very friendly. Always a fun time working out!

Fantastic experience: Our family has been going here for nearly 2 years now. We needed change and a healthier lifestyle with the convenience of offering something for each of us. They have a great selection for all types of work outs, a large pool area, a full gymnasium, child care, and a wide range of group fitness classes. If group fitness is for you, I highly recommend Pound fitness, spin, and total body lift. If you’re looking for personal training, they have several trainers but you must ask for Erica first! She’s very experienced and dedicated to her work - something that is much appreciated! We are so happy we chose them. Thank you, White River Club!

Fantastic experience: Love White River. I have been a member for numerous years. Come in and check out one of the numerous classes (weights, stability ball, aqua, cardio). I work out with Erica and have messages from Vicki. White River has several personal trainers and aqua instructors.

Fantastic experience: I have been a member of the club for 6 years. The cleanliness of the gym is top notch and the staff is always friendly, helpful and professional. They offer classes for all levels of fitness. Erica Bell instructs a cardio jam class that is so fun and energetic that you actually forget you are working out!! Don't hesitate if you are considering joining. You will not be disappointed.

Fantastic experience: I have been a member of White River Athletic Club for two years. I have found their classes to be a great motivation to stay active. Erica's classes are my favorite- regularly attending Erica's Pound class has improved my core strength and helped me tone up after having kids. She has high energy and is so encouraging. Most importantly it's FUN! which is why I've been consistent with it for 18 months! I also enjoy Erica's spin class. The childcare area is a nice and reasonably priced option when you need to bring your kids along. White River is overall a friendly and motivating place to stay fit!

Fantastic experience: I have been a member of White River Club off and on since 2014. When I came back to White River Club a few years ago it was like I had never left. The staff greeted me by name and made me feel welcomed. I am not a gym person and felt intimated to be in one but the staff has always gone out of their way to show me the equipment and make me feel comfortable. I like the "family" atmosphere and no one judging anyone but wanting to help each other. I have also worked with a trainer off and on since 2014 and can say that is when I feel I am most accountable. Erica Bell has gone out of her way on many occasions to reach out to me and make sure that I am staying on track. I know it takes self control and self motivation but when you have someone like Erica cheering you on that makes a big difference as well! I LOVE the sauna and seeing all the regulars in there and being able to talk. I have met a lot of friends at the gym and it feels good when someone says they miss me or reach out to see where I have been. White River Club is definitely a five star facility. It is clean, friendly and a great place to stay healthy!

Fantastic experience: I can’t begin to say enough about White River Club and what a difference it has made in my life. I came to the club desperately looking to improve my health physically, mentally and emotionally. I was not a “gym” person. I always felt that working as hard as I did at work and around my property was enough. I was excepted in by everyone. Fast forward almost six years...I am now a “gym” person, they are like family. It is a crucial part of my life & always will be. The trainers are educated and take a personal interest in making you the best “you” you can be. The gym has something for everyone and whether you are just getting started on a healthier you or you are hard core workout enthusiast this gym will surpass your needs! The great part is we are one big happy family! I have personally never been in the pool but my day would not be complete without seeing my “pool ladies”! It is clean, safe and has something for everyone! THANK YOU WHITE RIVER CLUB!!!

Fantastic experience: Drive by there

Fantastic experience: Can’t imagine anywhere where the staff could be better. There are all helpful and willing to answer any questions about there programs or weight machines.

Fantastic experience: Friendly..clean..

Fantastic experience: Staff are helpful.. Communication is on point... I've became a member at this awesome place...

Fantastic experience: I love this place to workout and play basketball

Negative experience: Pushy staff and trainers with attitudes that don't understand the word no. Me and my girlfriend felt very uncomfortable on our first attempt at visiting this gym. More importantly they gave my girlfriend false information regarding the contract, child care, and guest options. We immediately decided to cancel the contract after reading it over at home and realizing it's more expensive in every way than the YMCA and a contract only covers one person's admission in the gym and you still have to pay separately for child care. One of the worst gyms and options I've ever seen.

Fantastic experience: My Marine Brother owns this place. Its outstanding!

Fantastic experience: Absolutely love working out here

Fantastic experience: Great classes. All sorts of exercise equipment

Fantastic experience: Best place to work

Positive experience: Good stuff lol food

Positive experience: White River Fitness Club: A Clean and Convenient Workout Haven White River Fitness Club offers a clean and well-maintained environment for those seeking a place to workout. With a variety of amenities, there's something for everyone. The club features onsite massages, tanning services, a variety of classes, and even a swimming pool. While it's unfortunate that the hot tub is no longer available, the saunas are a great alternative. However, they can get quite crowded, so be prepared to share the space. Overall, White River Fitness Club is a solid choice for those looking for a convenient and comfortable place to stay active and healthy.

Fantastic experience: The facility is CLEAN and well organized. The staff are very friendly and helpful. I highly recommend the White River Club.

Fantastic experience: Have a membership now one of nicest in anderson

Positive experience: Nice pool, except for the slippery new paint job. Recently this club seems to be geared toward retirees or people who don't work. Most, if not all evening classes have been canceled. Today I saw that there is a free bone screening this Friday, which I thought I would do, but it is only for a little over an hour in the morning. There are a lot of us who work during the day and cannot participate in things like this.

Fantastic experience: Staff is helpful, polite and courtesy. They have excellent equipment as well as services and activities for younger children

Fantastic experience: I am 65 yrs young, and have attended numerous gyms in my lifetime, White River Gym has to be one of the cleanest and well run gyms of all. I really appreciate the attention to keeping the equipment clean, well organized and run, my thanks to all!!

Fantastic experience: Love the pool & aerobic instructor! workout equipment is clean.

Positive experience: love this fitness center. love the warm pool wish they had more variety of classes.

Positive experience: Nice setting for indoor pool. Good place for family together time after work and school during colder seasons.

Fantastic experience: Love to workout here...

Negative experience: Cool place if your a Globogym /White Goodman kind of person.

Negative experience: There are a few problems with this gym that need addressed before it can be considered a 3 or 4 star gym overall. The first (and most pressing) problem is there is only 1 proper power rack, which is usually being occupied by a guy shrugging 600lbs for 30 minutes (sarcasm...kind of). So if you're looking to squat heavy with safety pins in case you fail a rep, you better hope the power rack is open. They had one other option for squatting with safety pins, but it was kind of awkward to use. The second problem is it's hard to bench safely without a spotter because....there's only one power rack. Their benches do not have safety bars, so you have to ask for a spotter every time, which gets annoying to you and the random guy you're asking for a spot. No complaints about the dumbbells or any of the machines, they do the job just fine. The culture there was a bit off-putting. I lost count of the number of times I saw guys either not put their plates back, or put them back in a place that they shouldn't be. I'd frequently hear several DYELs making fun of people on the treadmills because "hurr durr the absence of the EPOC effect with cardio means they shouldn't even be doing cardio." Seriously?! And these were guys who couldn't even pull 2 plates without serious lumbar flexion. Forewarning if you play basketball there: one of the goals is approximately 2 inches lower than the other, and one of the rims is slightly off-center. With all this being said, if you're just interested in cardio, using machines, and maybe some dumbbells thrown in there, this will be a fine gym for you. They have more machines than I've ever seen in a gym, so if that's what you're into, have at it.

Fantastic experience: Nice place to get some exercise! Picked up a pickleball paddle set and went and played at their indoor facility. Staff was very nice.

Fantastic experience: Great place to exercise! Come visit the many opportunities you have to get in shape.

Positive experience: Always clean equipment and good trainers

Fantastic experience: Great place to work out!

Positive experience: Love the pool, treadmills too!

Fantastic experience: Good exercise