Svetness

741 Miller Dr SE D-2, 20175, Leesburg
741 Miller Dr SE D-2
20175, Leesburg
+1800-783-8637

Opening hours

  • sunday: (closed)
  • monday: 10h-17h
  • tuesday: 10h-17h
  • wednesday: 10h-17h
  • thursday: 10h-17h
  • friday: 10h-17h
  • saturday: (closed)

Svetness Personal Training is a company composed of friendly and dedicated personal trainers. Their aim is to make personal training and workouts convenient and accessible. They do so by sending their certified fitness trainers to the homes, offices, or community gyms of their clients. Parks and beaches have also been popular venues for this company’s services. Svetness’ in-home personal trainers are a great help for clients who are physically unable to go to the gym. Whether it is due to busy schedules or other reasons, every person should have the opportunity to live the healthiest lifestyle, and in-house personal training companies make this possible.

Our comment from Nutrifinder.net about Svetness:

Svetness is a dedicated personal training service that focuses on providing high-quality, personalized fitness experiences to its clients. Many users have praised the knowledge and professionalism of their trainers, emphasizing how they tailor workouts to meet individual needs and push clients towards their goals. For instance, one client highlighted the exceptional support they received from their trainer, describing how their sessions were motivating and effective.

Among the standout trainers, Daniela has garnered positive reviews for her nutrition guidance, accommodating clients' dietary preferences and helping them achieve sustainable weight loss. Similarly, clients have noted the convenience of in-home training, which fits seamlessly into their busy schedules.

While there have been concerns regarding customer service and billing processes, most users express that when training is underway, they receive valuable and transformative support. Svetness has been recognized for their commitment to personalized client care, which many say makes the fitness journey enjoyable and effective.

  • Personalized Training: Trainers design individualized workout plans that cater to specific goals and fitness levels.
  • Nutrition Support: Nutritionists work closely with clients to provide tailored meal plans and dietary advice.
  • Positive Trainer Experiences: Many trainers, like Angel and Jesse, have been particularly noted for their knowledge and motivating presence.
  • Convenience of In-Home Sessions: Clients appreciate the convenience of having trainers come to them, making it easier to stay committed to their fitness routines.

Overall, despite some mixed reviews, Svetness stands out for their enthusiastic trainers, tailored services, and genuine commitment to helping clients achieve their fitness goals.

Nutrifinder.net cannot guarantee that the professionals and companies listed in the directory have adequate training or health certifications. Most of the companies that appear in the directory are nutritionists and dieticians, but there are also other types of professionals related to the nutrition sector. We recommend that you request the membership number of the professional you are going to attend to perform your treatment or consent.

Svetness: Reviews

4.3/5 (153 Reviews)
Jenny Haggard 10 months ago

Negative experience: Very untrustworthy and now I’m out almost $400

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J Dubb 1 year ago

Fantastic experience: Jamie, is very awesome I just love the way she motivate me to push hard but also allow me to go at my own pace. I love that fact that she ask what I wanted out of our sessions and knew exactly what workouts I need to get the maximum results I sure hate that we only have 6 sessions together but with the advice she gives I know I’ll do good in her absence. She is a real rock star.

Svetness
Svetness

Hi J, Thank you for your amazing feedback! We’re thrilled Jamie made such a positive impact on your fitness journey. With her advice, we’re confident you’ll continue to do great. Let us know if you need anything! Best, Svetness Team

Melody LaCour 1 year ago

Negative experience: This company sold me a dream full of lies! They said I would have an account manager I could contact anytime... He lasted less than 24 hours before he left the company with no replacement. This company said I would have a nutritionist. That also was short lived. I met a nutritionist 2 times via zoom before she cancelled on the day we were supposed to have our 3rd session without any explanation or attempt to reschedule. Never met another nutritionist. The 1st trainer they put me with showed up with a purse she refused to put down (meaning her actually showing me an exercise to do was absolutely not happening). She sat on her phone the entire session. It was the worst experience I've EVER had with a personal trainer. My replacement I got after complaining about her was actually the only good thing that has come from this company. Alexia is awesome, but I would absolutely not recommend this company to anyone. They are overpriced and have no follow through with the promises they make. You're only luck at a good experience is if you happen to find one of the few good people throughout the company, but it is a high turnover, so good luck!

Lorena Martinez-Garcia 1 year ago

Fantastic experience: The trainers are super knowledgeable. They personalize the training based on your needs.

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Svetness
Svetness

Hi Lorena, we truly appreciate your feedback. Thank you so much Best, Svetness Team

Gerson Pozo 1 year ago

Fantastic experience:

Svetness
Svetness

Hi Gerson, thank you for your 5-star rating! We appreciate your support and look forward to serving you many more times in the future. Best, Svetness Team

Juan C Angel 1 year ago

Fantastic experience: FANTASTIC! I've been having sessions with Daniela and I can really see the results. The professionalism and the great advices are very welcomed and are giving results. Thank you very much for the support and really looking forward to keep working with you.

Svetness
Svetness

Hi Juan, we appreciate your positive feedback! It's wonderful to hear about the progress you've achieved with Daniela's guidance. Your recognition of her professionalism and valuable advice is truly motivating. We are excited to continue supporting you on your journey. Keep up the great work! Best, Svetness Team

Janice 1 year ago

Negative experience: Advise to read contact before signing up. Signed up via teleconference because was informed that there were at least 20 trainers in my area. However was unable to get a trainer within the 10 business day window and are still trying to seek payment even though I requested to cancel numerous times — was informed that I am late with a payment. Will Also report them to bbb.

Dawn 1 year ago

Fantastic experience: I decided to regain control of my physical and mental health after several years of living an idle and very painful existence, but wasn’t sure where to turn. Not wanting to join a gym and needing personalized help with cleaning up my nutrition and becoming active again, I decided to try Svetness. At first I wasn't sure if I was going to get specifically what I needed, but desperate to change my life, I jumped in. After nearly two months, I’m feeling the many positive effects. Svetness aligned me with expert help with both nutrition and physical activity. To my surprise, my Svetness Nutritionist, Daniela was able to help me with my specific vegetarian/pescatarian needs. This was huge for me! Her genuine enthusiasm and knowledge on nutrition is inspiring. In addition to our monthly calls, she provided me with meal plans and detailed information about healthy choices. This, coupled with my exercise coach, Rob has been life changing. Rob has helped me regain physical balance, muscle control and strength, while reducing lower back, hip and sciatic pain in just this short period of time. I’m feeling the workouts, eating more mindfully, and my body is liking this transition. I’m loving the process and looking forward to returning to ‘myself’. Thank you, Svetness, and special thanks to Daniela and Rob.

Svetness
Svetness

Hi DawThank you so much for sharing your journey with us! It's incredibly inspiring to hear how you've taken the brave step to regain control of your physical and mental health after such a challenging time. We're thrilled that Svetness has been able to align you with the expert support you needed, from personalized nutrition guidance to a tailored fitness plan. It's wonderful to know that Daniela has been able to accommodate your specific dietary needs with enthusiasm and expertise, and that Rob has made such a significant impact on your physical well-being in just a short period. We're so glad to hear that you're enjoying the process and beginning to feel like yourself again. Your dedication to making positive changes is truly commendable, and we're honored to be a part of your journey. Thank you for trusting Svetness, and we look forward to supporting you as you continue to progress toward your goals. Keep up the great work! Best, Svetness Team

Salvatore Parisi 1 year ago

Fantastic experience: nutrition services - I have been working with Svetness for one month and I am down 12 lbs. I have committed to the workouts but even more to the meal plan and suggestions provided to me by my own Nutritionist. Daniela has taken her time to get to know me and understand some of my habits. I feel very supported by her and her knowledge and understanding of nutrition has been very helpful and impressive. I have committed to this plan for a year and i am very confident if I can do the work, she has a meal plan to get me there :)

Svetness
Svetness

Hi Salvatore, Thank you for sharing your amazing progress! Losing 12 lbs in just one month is fantastic. We’re glad to hear that Daniela’s meal plan and support have been so helpful. Your dedication is inspiring, and we’re confident you’ll keep seeing great results. Keep it up! Best, Svetness Team

Sandy Peck-Garrity 1 year ago

Fantastic experience: My personal trainer, Haley arrives at my apartment every Tuesday. She works with me for an hour. She provides a solid, knowledgable workout.

Svetness
Svetness

Hi Sandy, we appreciate your positive feedback about your training experience with Haley. It's great to hear that she provides you with a solid and knowledgeable workout. Your dedication to your fitness journey is truly commendable. We look forward to serving you many more times in the future. Best, Svetness Team

Brittany Ellett 1 year ago

Fantastic experience: It is always a pleasure to work with Donna at 909! She is a wonderful fitness instructor and our residents are always happy to join her Saturday morning class every first and third Saturday of the month. Thank you so much, Donna, for being a huge part of the 909 Community! :)

Svetness
Svetness

Hi Brittany, thank you for your wonderful feedback about Donna's fitness classes at 909! We are thrilled to hear that she is such a valued member of the 909 Community and that the residents enjoy her Saturday morning classes. Your kind words mean a lot to us, and we appreciate you taking the time to share your experience. We look forward to serving you many more times in the future. Best, Svetness Team

Angela Streeter 1 year ago

Fantastic experience: I just started working out with a trainer from Svetness and I am already seeing great results. I love the convenience of the trainer coming to my house on my schedule.

Svetness
Svetness

Hi Angela, thank you for your positive feedback about your experience with your Svetness trainer. We're thrilled to hear about the great results you're already seeing. Your dedication is inspiring, and we're here to support you on your fitness journey. Keep up the excellent work! Best, Svetness Team

Wendy Valenzuela 1 year ago

Fantastic experience: She always has the right way to make you feel good, she is very patient when explaining the procedure and they fully accommodate your availability. It is a little expensive but in the end it is worth it for everything they do for you among the entire team. (Trainer: Tiffany Armstrong☆)

Svetness
Svetness

Hi Wendy, thank you for your kind words about our team. We are thrilled to hear that Tiffany Armstrong and the rest of our staff provided you with excellent service. Your satisfaction is our top priority, and we are delighted that you found our services valuable. We look forward to supporting you further in your fitness journey. Best, Svetness Team

Linda Sanders 1 year ago

Fantastic experience: Working with nutritionist Daniela has been life changing for me. She has given me an abundance of resources that I can immediately implement. She is a big part of my success with exercising and eating healthy meals.

Svetness
Svetness

Hi Linda, it's great to hear about the positive impact Daniela has had on your fitness journey. The resources she provided must have been truly valuable in helping you succeed with exercising and maintaining a healthy diet. Thank you for sharing your experience. We are committed to delivering exceptional service to all our customers. Best, Svetness Team

V D 1 year ago

Fantastic experience: Great customer service! My trainer, Jose helped me to achieve my next fitness level. Victor from Customer Service was attentive to my account and helped me with a suspension for vacation purposes - very informative.

Svetness
Svetness

Hi Frank, thank you for sharing your positive experience with us. We are delighted to hear that Jose has been instrumental in helping you reach your fitness goals, and Victor provided exceptional support with your account. Your feedback is highly valued and serves as a motivation for us to continue delivering top-notch service to all our customers. Best, Svetness Team

Chrissy Handly 1 year ago

Fantastic experience: Hands down Lyria Estes is the best trainer I have ever worked with. Svetness did an amazing job at perfectly pairing her with me. Lyria and I have been training for the past 5 months, working out 3 times a week. She has truly started to transform my body and I feel the best I ever have as an adult. Lyria is an expert in her field and has in depth knowledge of muscular anatomy and fitness science. She really listens to me about my unique fitness goals and considers my muscular anatomy and body type. Using her knowledge/ expertise and consideration of my body/goals she creates workouts that are very specifically tailor me and my goals. Like I said, I have worked with many trainers throughout the years and I have never found one as good as Lyria… if you are looking for trainer, you NEED to ask for Lyria. I am so grateful to have found her and for Svetness pairing us together!

Svetness
Svetness

Hi Chrissy, thank you for your wonderful review of Lyria's training expertise - it's truly uplifting to know about your progress and satisfaction. Your dedication and Lyria's guidance are a winning combination. We are committed to continuing to support you in achieving your fitness goals. We continue working hard to provide excellent service to our customers. Best, Svetness Team

J.Carlos Ramos NY, New York 1 year ago

Fantastic experience: I worked with Svetness for about a year now, and the nutritionist and trainer for this program have been amazing. Daniela (my nutritionist) has been very supportive, and has worked diligently to work with my food preferences to make sure they are healthy, good, and support my journey. My trainer Jacob has also been great at providing me great workouts, and advice on fitness and making sure the workout progresses to hit my goals. I'm at 35+ lbs lost and it's been great.

Svetness
Svetness

Hi J.Carlos, thank you for sharing your wonderful experience with us! We are thrilled to hear about the amazing support you've received from our team. The progress you've made with 35+ lbs lost is truly inspiring. Best, Svetness Team

Samantha Fiorenzo 1 year ago

Negative experience: This business is a TOTAL SCAM. Do not give your credit card. DO NOT USE. Services are not as sold, they pretend to be a middle man at an uplift, they have no trainers on staff. I had to report all the charges and change my cards to get my money back for services they never delivered and prevent future charges. Should be reported to the BBB and FTC ASAP until closed.

Svetness
Svetness

Hi Samantha, we appreciate you bringing this to our attention. We are sorry to hear about your experience and the inconvenience caused. I have a note on my end that the customer service team reached out to you and this was resolved. Please let us know if you still have any questions. Sorry for any inconvenience that this has caused you Best, Svetness Team

Maggie Bobo 1 year ago

Fantastic experience: I live in the tides and I want to say that Nicole is a great yoga teacher and she is very knowledgeable on how the poses help different parts of your body!!! Great instructor and I highly recommend!

Svetness
Svetness

Hi Maggie, we truly appreciate your positive feedback about Nicole's yoga teaching expertise! Your recognition of her knowledge and instruction is invaluable to us. Thank you for the recommendation. We are committed to providing exceptional service to our customers. Best, Svetness Team

Shamir Pinkston 1 year ago

Fantastic experience: Such a great convenience to have Yoga classes at the Tides w. Nicole. Thank you for dedicating your time and being present while taking flow.

Svetness
Svetness

Hi Shamir, thank you for your positive feedback about the Yoga classes at the Tides with Nicole. We truly appreciate your kind words and are delighted to hear that you found the classes convenient. Your support means a lot to us. We look forward to serving you many more times in the future. Best, Svetness Team

Michael Jackson II 1 year ago

Fantastic experience: Nicole N. is an exceptional yoga instructor who exudes positivity and expertise in every session. Her calming presence and clear instructions make each class a joy to attend. She effortlessly creates a welcoming environment where students of all levels feel supported and empowered to explore their practice. Nicole's passion for yoga shines through in her thoughtful sequences and genuine encouragement, leaving students feeling rejuvenated both mentally and physically after every session. I highly recommend her to anyone seeking a transformative yoga experience.

Svetness
Svetness

Hi Michael, thank you for your positive feedback and 5-star rating for Nicole N.'s exceptional yoga instruction. We truly appreciate your kind words about her Best, Svetness Team

Henri Chedotal 1 year ago

Fantastic experience: Excellent training!

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Svetness
Svetness

Hi Henri, thank you for sharing your feedback on the excellent training! We truly value your 5-star rating and are delighted to hear about your positive experience. Your support means a lot to us. We look forward to serving you many more times in the future. Best, Svetness Team

Giuli Canan 1 year ago

Fantastic experience: Svetness personal trainers know what they are doing! They are knowledgeable, professional and motivated to help you reach your fitness goals! Highly recommend!

Svetness
Svetness

Hi Giuli, we are delighted to hear about your positive experience with our Svetness personal trainers! Your feedback on their knowledge, professionalism, and motivation is truly appreciated. Thank you for recommending our services. We look forward to continuing to support you in achieving your fitness goals. Best, Svetness Team

Steve Gunderson 1 year ago

Fantastic experience: Enjoying my training. My trainer has me going above and beyond and I will not disappoint her.

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Svetness
Svetness

Hi Steve, we appreciate your positive feedback about your training experience. Your dedication to going above and beyond with your trainer is truly commendable. Keep up the great work, and remember that we're here to assist you on your fitness journey. Best, Svetness Team

Jerry Cunningham 1 year ago

Fantastic experience: A great benefit of a Svetness membership is that they assign a certified nutritionist to you! I was lucky enough to be assigned Daniela Salgado, an absolute expert in all thing's nutrition. She's helped me in every aspect of my nutrition goals and her service surpasses everyone of my expectations. Her knowledge and willingness to always assist in every phase of my competition prep and answer questions even beyond that, is leaving an impact not only on the way I eat and think but the way I look and feel. She's definitely a pro and I'm so thankful we were able to get connected via Svetness!!! I myself am a personal fitness trainer and had to go through a few different trainers to find one that would fit my needs and have the required knowledge and experience, however the Svetness team is very accommodating and always reached out to ask how I was doing with the trainer and didn't delay on finding the right fit for me Jonathan Fiorentino. Overall happy with the service and support from my coach and my nutritionist.

Svetness
Svetness

Hi Jerry, thank you for sharing your positive experience with us! We're delighted to hear that Daniela Salgado and Jonathan Fiorentino have been instrumental in supporting your nutrition goals and fitness journey. Your feedback motivates us to continue delivering exceptional service. We look forward to serving you many more times in the future. Best, Svetness Team

Danielle Gomez 1 year ago

Fantastic experience: Rachel’s classes at Strata are the BEST! Love her energy and difficult sequences!

Svetness
Svetness

Hi Danielle, thank you for your glowing review of Rachel's classes at Strata! We truly appreciate your kind words. Best, Svetness Team

Michael Sumner 1 year ago

Fantastic experience: Rachel is an amazing instructor. She helps guide each person to meet their individual goals and achieve their best selves!

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Svetness
Svetness

Hi Michael, thank you for the glowing 5-star rating! We are thrilled to hear about your positive experience with our instructor. Best, Svetness Team

Tashell Ginyard 1 year ago

Fantastic experience: Khadija Shaw Is Amazing, I love her classes she makes every single person feel welcomed and super easy to follow her moves!

Svetness
Svetness

Hi Tashell, we deeply appreciate your positive feedback about Khadija Shaw's classes and the 5-star rating! Your kind words about feeling welcomed and finding the moves easy to follow mean a lot to us. Best, Svetness Team

Jaelyn Strickland 1 year ago

Fantastic experience: Such a great time doing Zumba!!! 100% would recommend.

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Svetness
Svetness

Hi Jaelyn, we're thrilled to hear that you enjoyed the Zumba session! Your recommendation is truly appreciated. We're excited to have you join us for more fun workouts in the future. Best, Svetness Team

Clark Meshack 1 year ago

Fantastic experience: Great Zumba class by khadija Shaw. I show up every Tuesday for her class and I always get the best and list fun workout!!

Svetness
Svetness

Hi Clark, thank you for your positive rating and feedback about Khadija Shaw's Zumba class! We appreciate your support and dedication Best, Svetness Team

Leia Johnson 1 year ago

Fantastic experience: So fun!!!

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Svetness
Svetness

Hi Leia, thank you for the 5-star rating! We appreciate your support and are thrilled to hear that you had a great experience with us. Best, Svetness Team

Mary Donovan 1 year ago

Fantastic experience: I enjoyed the carnita Lorador class

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Svetness
Svetness

Hi Mary, thank you for your positive rating! We are thrilled to hear that you enjoyed the carnitas Lorador class. Best, Svetness Team

Carole Willner 1 year ago

Fantastic experience: A wonderful experience. Carmina Lorador is amazing!! I feel great after her class.

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Svetness
Svetness

Hi Carole, thank you for sharing your wonderful experience with us!

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Славяна Димитрова 1 year ago

Fantastic experience: I recently started virtual training sessions with Svetness, specifically working with Trainer Nasko, and it's been a fantastic experience! The convenience of training from my own home has truly transformed my routine. Nasko is knowledgeable, encouraging, and really knows how to push me towards my fitness goals. The workouts are customized just for me, making each session enjoyable and effective. I've seen significant improvements in my strength and stamina. Highly recommend Svetness for anyone looking to elevate their fitness journey!

Svetness
Svetness

Hi there, we are delighted to hear about the fantastic experience you've had with Trainer Nasko at Svetness during your virtual training sessions. Your progress in strength and stamina is truly impressive, and we're glad to be a part of your fitness journey. We're committed to providing tailored workouts to help you achieve your fitness goals. Thank you for recommending Svetness! Best, Svetness Team

Nagham S 1 year ago

Fantastic experience: My personal training journey with Svetness corp was elevated to new heights with an outstanding trainer. Their expertise, customized workouts, and genuine care for my progress made every session enjoyable and effective. If you're looking for top-notch personal training, look no further. highly recommended and ask for Ryan

Svetness
Svetness

Hi Nagham, we are delighted to hear about your exceptional personal training journey with Svetness Corp! Your positive feedback on the expertise, customized workouts, and genuine care from our trainer is truly appreciated. Thank you for recommending our services and mentioning Ryan. Your feedback means a lot to us, and we look forward to serving you many more times in the future. Best, Svetness Team

Busher Hariri 1 year ago

Fantastic experience: Embarking on a personal training journey was the best decision I ever made for my health and well-being. The personal trainer I worked with was an absolute game-changer. They provided expert guidance, tailored workouts, and unwavering support throughout the entire process. Their vast knowledge and ability to adapt to my needs ensured that every session was effective and enjoyable. I've experienced incredible physical improvements, increased energy levels, and a renewed sense of confidence. Personal training has truly transformed my life, and I can't recommend it enough.

Svetness
Svetness

Hi Busher, thank you for sharing your transformative personal training journey with us. We are delighted to hear about the positive impact it has had on your health and well-being. Your experience exemplifies the power of personalized guidance and support in achieving fitness goals. We look forward to serving you many more times in the future. Best, Svetness Team

Nadine A 1 year ago

Fantastic experience: My personal training experience far exceeded my expectations. The trainer's expertise and personalized approach helped me achieve results I never thought possible. They took the time to understand my goals and pushed me to new heights with tailored workouts and constant motivation. Their support and guidance were invaluable, ensuring I stayed on track and maintained focus. Thanks to Svetness personal training, also i have special thanks to Sandra, I've gained strength, improved my overall fitness, and developed healthy habits that will last a lifetime. I am incredibly grateful for this transformative experience and highly recommend it to anyone seeking remarkable results.

Svetness
Svetness

Hi Nadine, thank you for sharing your outstanding personal training journey with Svetness. Your commitment to achieving your fitness goals and adopting healthy habits is truly inspiring. We appreciate your recommendation and are here to support you further on your fitness path. Best, Svetness Team

Mahmoud Abusultanah 1 year ago

Fantastic experience: I can't speak highly enough of my personal training Svetness experience. The trainer's matt passion for fitness and commitment to my progress were evident from day one. They created a workout plan that challenged and motivated me, pushing me to surpass my own expectations. Their encouragement and expertise kept me engaged and excited about each session. Thanks to their guidance, I've achieved remarkable results and developed a lifelong love for fitness. I wholeheartedly recommend personal training with this exceptional trainer.

Svetness
Svetness

Hi Mahmoud, we appreciate your positive feedback on your personal training experience with us! Your progress and dedication to fitness are truly commendable. Our team is committed to providing exceptional service and supporting you on your fitness journey. Best, Svetness Team

Ekaterina Ivanova 1 year ago

Fantastic experience: My journey with Svetness In-Home Personal Training has been nothing short of amazing. Every interaction with their customer service has left me impressed; they’re responsive, caring, and always ensure my needs are met with a smile. As for my personal trainer, they’ve been a true ally, pushing me beyond my limits while ensuring my workouts are safe and effective. The results? Incredible. I hit my fitness targets and change my life. Thanks to Svetness for their exceptional service and for helping me transform my life!

Svetness
Svetness

Hi Ekaterina, thank you for your wonderful feedback on your experience with Svetness In-Home Personal Training! We are thrilled to hear about the positive impact our service and trainers have had on your fitness journey. Best, Svetness Team

Nur 1 year ago

Fantastic experience: My personal training experience with Kristhel was exceptional! The trainer's expertise, personalized approach, and unwavering support made all the difference. I achieved impressive results and gained confidence along the way. Highly recommended! Thank you Svetness team

Svetness
Svetness

Hi Nur, we are thrilled to hear about your exceptional personal training experience with Kristhel from Svetness team! Your positive feedback on the expertise, personalized approach, and support is truly appreciated. Thank you for highly recommending our service. We are committed to working hard to provide excellent service to all our customers. Best, Svetness Team

Nejat Jemal 1 year ago

Fantastic experience: Training with Sarah as my personal trainer was a game-changer. Her passion, knowledge, and ability to keep me motivated were impressive. Sarah designed a challenging yet enjoyable program tailored to my goals. He attention to detail, form corrections, and exercise modifications were exceptional. I highly recommend him as a personal trainer.

Svetness
Svetness

Hi Nejat, we truly appreciate your positive feedback on your experience training with us. thank you for taking the time to share it with us Best, Svetness Team

Georgi Rusev 1 year ago

Fantastic experience: I love this company great trainers and the customer service is great. The nutritionist is fantastic and the trainer is always on time coming to my home

Svetness
Svetness

Hi Georgi, thank you for the fantastic feedback and 5-star rating! It's wonderful to hear that you enjoy our company, trainers, and customer service. Your satisfaction is our top priority, and we're grateful for the opportunity to serve you. Best, Svetness Team

Jennifer Brusko 1 year ago

Fantastic experience: Residents love the weekly fitness class. We have had a smooth process implementing, and will continue these classes in the future.

Svetness
Svetness

Hi Jennifer, we appreciate your positive feedback about the weekly fitness classes. It's great to hear that the residents are enjoying the classes and that the implementation has been smooth. Your input is valuable to us. We eagerly anticipate the continuation of these classes in the future. Best, Svetness Team

Bouchra Khalil 1 year ago

Fantastic experience: I am so happy with the serves that I got from this people for the last over 9 months the are the best. I really enjoy my time over there. I highly recommend this place without any regret

Svetness
Svetness

Hi Bouchra, thank you for the fantastic 5-star rating and your kind words about our service. We are thrilled to hear that you have been happy with us for over 9 months. Your satisfaction is our top priority, and we are delighted that you enjoy your time with us. Your recommendation is greatly appreciated. If there's anything more we can do to enhance your experience, please let us know. Best, Svetness Team

Mohammed Metani 1 year ago

Fantastic experience: Top-Notch Personal Training! My experience with Jeff was top-notch. Their expertise and commitment made every session rewarding and effective. They customized a program to my goals, ensuring each workout was both challenging and enjoyable. Thanks to their guidance, I achieved impressive results in strength and endurance. I highly recommend Jeff to anyone seeking exceptional training. Five stars all around!

Svetness
Svetness

Hi Mohammed, thank you for sharing your experience with Jeff's personal training services! We are thrilled to hear about the impressive results you achieved in strength and endurance. Your recommendation is greatly appreciated. We look forward to supporting you further on your fitness journey. Best, Svetness Team

Shan Faizi 1 year ago

Fantastic experience: My experience with this company has been phenomenal; an amazing way to start your health journey.

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Svetness
Svetness

Hi Shan, Thank you so much for your kind words and for sharing your positive experience with Svetness Personal Training! We're thrilled to hear that you're satisfied with our services and look forward to continuing to support you on your fitness journey. Best, Svetness Team

Mohamed sayed 1 year ago

Fantastic experience: I had an amazing experience with Svetness Corp From the beginning, their team was professional and attentive. My personal trainer, Jermey was knowledgeable, motivating, and created a customized program just for me. The workouts were challenging yet enjoyable, and the nutrition guidance was invaluable. I highly recommend Svetness Corp for anyone seeking exceptional personal training services.

Svetness
Svetness

Hi Mohamed, we are thrilled to hear about your fantastic experience with Svetness Corp! It's wonderful that Jermey tailored a program for you that was both challenging and enjoyable, and provided valuable nutrition guidance. Your recommendation means a lot to us, and we are grateful for your kind words about our personal training services. If you ever need further assistance, feel free to reach out. Best, Svetness Team

Deborah 1 year ago

Negative experience: Svetness personal training engages in unethical, unprofessional & incompetent business practices at all levels (sales, training, & customer service). What a horrible experience! I almost never write negative reviews, but I wanted to alert potential customers that Svetness is not an honorable company. I wish that I had known! After the first trainer unprofessionally walked out of gym before the session started on 1/30/24, Svetness apologized, gave me one complimentary session, and suspended my account pending assignment of a new trainer. After consecutive emails to Svetness on 2/27/24 & 2/29/24 advising that I had not yet heard from the new trainer, I finally received a response advising that the trainer had contacted me via text on 2/2/24, although I had previously advised Svetness that I could only be reached via email or landline. On 2/29/24, Svetness represented that the trainer would contact me via email and advised that I had until 3/30/24 to complete the seven sessions. Svetness did not respond to any of my consecutive emails advising that I had not heard from the trainer nor to my subsequent emails requesting a refund for my seven remaining sessions, totaling $560.00 ($80.00 x 7), due to Svetness’ non-performance. Finally, on 3/15/24, the trainer contacted me and I was required to complete seven sessions within a two-week period. During the last week, the trainer cancelled a session and then also the make-up session on 3/30/24. Due to the trainer’s cancellations, my membership was extended by one week, but then Svetness did not add me to its app so that the session actually could be completed. Svetness ignored my repeated requests to do so, and finally responded to the trainer’s request to add me to the app, which I only learned about when the trainer showed up.

Svetness
Svetness

Deborah We sincerely apologize for the negative experience you've had with Svetness Personal Training. Your feedback is crucial to us, and we take all concerns seriously to improve our services. We deeply regret the series of events you've described, from the initial trainer's unprofessional behavior to the challenges in communication and scheduling that followed. This falls far below our standards of professionalism and customer care. We understand your frustration with the lack of responsiveness and the difficulties you faced in completing your sessions. We are committed to resolving this issue and ensuring that you receive the service and support you deserve. Our customer service team will contact you directly to discuss the situation further and work towards a satisfactory resolution, including addressing your request for a refund for the remaining sessions.

Duoc Vo 1 year ago

Fantastic experience: My journey with Svetness has been nothing short of fantastic! The trainers are top-notch, providing personalized workouts that yield real results. From start to finish, the experience has been excellent. Highly recommend!

Svetness
Svetness

Duoc, Thank you so much for your wonderful feedback! We are delighted to hear about your positive experience and the progress you've made on your fitness journey with Svetness. Our team takes great pride in providing personalized and effective training to help our clients achieve their goals. We will make sure to share your kind words with your personal trainer and the entire Svetness team. Your recommendation means a lot to us, and we look forward to continuing to support you on your fitness journey. If you have any questions or need further assistance, please don't hesitate to reach out. Keep up the fantastic work!

NC.Turtle Mom 1 year ago

Negative experience: From Justin - Awful company. Do not sign contract! Will need to get a lawyer to get out of this. Waited 4 hours on customer service line. Then they disconnected. They take your money. I can’t get out of paying them $600 a month after I gave them my credit card. They say cancel at any time. NOT TRUE. Said that I have to keep paying for 12 months. Will lower monthly amount if I extend contract. I just want to CANCEL!

Svetness
Svetness

We regret to hear about your experience and appreciate your feedback. However, we do not have a record of a client named "NC Turtle Mom" with the concerns mentioned in your review. It's important to us to address any issues promptly and effectively. If you are an actual client with us and are facing challenges, we kindly ask you to reach out to our customer service directly so that we can assist you in resolving any issues you may have. As per our contract terms, the cancellation process follows specific procedures to ensure a seamless transition, and our team is dedicated to guiding you through every step and offering any assistance you may require. Regarding ongoing charges, our billing system operates in accordance with the terms outlined in your contract. We are committed to maintaining transparency and accuracy in all billing matters. If you believe there has been an error, we encourage you to reach out to our Customer Support team so we can investigate and resolve the issue promptly.

Cheryl Van Paris 1 year ago

Fantastic experience: My trainer JP is awesome! VERY knowledgeable, supportive, patient and have achieved great results with his help.

Svetness
Svetness

Cheryl, thank you so much for your kind feedback. We are thrilled to hear that you are happy with your service

Doreen Jarvis 1 year ago

Fantastic experience: Alexia, our trainer, is amazing. She tailors every workout to fit our goals. She is as invested in our journey as we are.

Svetness
Svetness

Doreen, We are beyond happy to hear that you are satisfied with your service and your trainer. Thank you for allowing us to be a part of your fitness journey

Valentin Paksi 1 year ago

Fantastic experience: I love that it’s professional, follow through and personalized comes to me!

Svetness
Svetness

Thank you Valentin for your kind feedback

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Adam Larriva 1 year ago

Negative experience: This company is trash and snakey don’t do business w them. They don’t care about doing right by their customers and just want to collect your credit card info. There’s plenty of reviews on here saying the same thing but I’m sure they won’t change so they can take advantage of more people. Their salespeople don’t go over the policies and lock you into a contract that automatically renews unless you give them a 30 day notice. The company will never give you any kind of heads up that the renewal is coming up and the trainers have no idea what’s happening. They post their customer service operating hours as 7 days a week but I requested 3 call backs and tried to use the SMS service and never got anything. The account manager won’t even return my emails

Svetness
Svetness

Adam, We completely understand your frustrations, and we are here to address your concerns directly and with empathy. As per our contract terms, the cancellation process follows specific procedures to ensure a seamless transition, and our team is dedicated to guiding you through every step and offering any assistance you may require. Regarding ongoing charges, our billing system operates in accordance with the terms outlined in your contract. We are committed to maintaining transparency and accuracy in all billing matters. If you believe there has been an error, we encourage you to reach out to our Customer Support team so we can investigate and resolve the issue promptly. We understand the importance of accommodating medical circumstances that may affect your participation in our program. Rest assured, we are here to support you during this time and will work together to find a suitable solution. Your feedback is incredibly valuable to us, and we appreciate the opportunity to address your concerns. Please don't hesitate to contact our Customer Support team to discuss this matter further and explore potential resolutions together.

Sin City 1 year ago

Fantastic experience: Great customer service! I have a great trainer, and my nutritionist was above my expectations. I was a bit skeptical at the beginning due to some negative reviews, but I gave it a shot and I am happy that I did. I am recommending this to anyone that wants to explore a fitness journey!

Svetness
Svetness

Thank you so much for your kind words and recommendation! We're thrilled to hear that you've had a great experience with both your trainer and nutritionist. Your feedback means a lot to us, and we're delighted that we could exceed your expectations. If you ever need anything else or have friends interested in starting their fitness journey, please don't hesitate to reach out.

Mik3croc 1 year ago

Fantastic experience: Great experience training from home, easily held accountable, workouts are tougher than expected using dumbbells, body weight, and bands. Seeing results!

Svetness
Svetness

Mike, Thank you for the fantastic 5-star review! We're thrilled to hear that you're having a great experience training from home and that you're seeing results. Keep up the fantastic work, and if you ever need anything, we're here for you!

Luwaina Martinez-Diaz 1 year ago

Fantastic experience: Personal, private, perfect training.

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Svetness
Svetness

Luwaina, Thank you so much for the 5-star review! We're thrilled to hear that you had a great experience with us.

Stephen Ward 1 year ago

Fantastic experience: Jesse, my trainer, is very skilled at both the technical aspects of exercises and also leading me through a structured routine, with a plan that seems to be building strength and helping with my long-time pain issues I've had for 20+ years.

Svetness
Svetness

That's fantastic to hear, Jesse! We're thrilled that you're benefiting from Jesse's expertise and that you're experiencing positive results. Building strength and addressing long-standing pain issues are significant milestones, and we're proud to be a part of your fitness journey. Keep up the great work, and thank you for choosing us to support you on your path to better health!

Lisa Walsh 1 year ago

Fantastic experience: Cassie is my trainer and she is incredibly intuitive to what my body needs and areas of concern. I would recommend her to everyone who needs any help.

Svetness
Svetness

Hi Lisa, we truly appreciate your kind words about Cassie's training. It's fantastic to hear how Cassie's intuitive approach has made a positive impact on your fitness journey. Thank you for the recommendation. We are committed to delivering exceptional service to all our customers. We continue working hard to provide excellent service to our customers. Best, Svetness Team

Christina Hodgkins 1 year ago

Fantastic experience: Lyria was great! Very accommodating to my schedule as I travel often.

Svetness
Svetness

That's fantastic to hear! We're thrilled that Lyria was able to accommodate your schedule and make your fitness routine work seamlessly, even with your frequent travels. Thank you for sharing your positive experience, and we'll be sure to pass along your appreciation to Lyria!

Evelyn Jefferson 1 year ago

Fantastic experience: I enjoyed my time with Wayne he pushed me when I needed it he always had something new to do he was a good comedian as well having me do extra reps because I’m laughing Wayne is a great trainer

Svetness
Svetness

Evelyn, Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with us. Our team works hard to provide the best service possible, and we're delighted to know that it's reflected in your feedback. If you ever need anything in the future, please don't hesitate to reach out. Thanks again for choosing us!

Christopher Biggs 1 year ago

Fantastic experience: Darius plans every session tailored to meet my needs for both strength and flexibility. He is a true professional.

Svetness
Svetness

Chris, Wow, thank you so much for the fantastic 5-star review! Your feedback truly made our day here at SVETNESS. We're thrilled to hear that you had such a positive experience with us.

Staton Mayfield 1 year ago

Negative experience: I signed a year long contract with Svetness. Within the year I came into some serious financial hardship. I could no longer afford the additional $600 a month for the sessions (X2 sessions per-week). I tried to work with the Svetness management to cancel the contract until I could get back on my feet. They only gave me an option for a discounted buy-out for the remaining sessions (about 6 months of sessions). And after the buy-out your remaining sessions are forfeited and cannot be used. I definitely feel taken advantage of and I'm disappointed in myself for doing business with a company that is so unreasonable. The only reason this review is two stars is because the trainer that I met was really good. Now I am forced to continue paying the cost of something that I cannot afford while also continuing to do business with a company holding a contract in my face. This type of policy ends up hurting the trainers, hurting the customer, and also hurting Svetness in the long run because I will not be doing business with them in the future. I would have loved to continue to do business with Svetness if they would have just allowed me to re-up the contract whenever I got back on my feet. But I will find someone else now. They did give me a 45-day pause period. But it will take me most likely a year or two to get back on my feet.

Svetness
Svetness

Staton, We understand your frustrations and we want to address your concerns directly. As outlined in our contract terms, the cancellation process requires adherence to specific procedures to ensure a smooth transition. Our team is here to guide you through this process and provide any assistance you may need. Regarding ongoing charges, our billing system operates in accordance with the terms outlined in your contract. We're committed to ensuring transparency and accuracy in all billing matters. If you believe there has been an error, we encourage you to reach out to our Customer Support team so we can investigate and resolve the issue promptly. We recognize the importance of accommodating medical circumstances that may affect your ability to participate in our program. Please rest assured that we're here to support you during this time and will work with you to find a suitable solution. Your feedback is important to us and we appreciate the opportunity to address your concerns. Please feel free to contact our Customer Support team to discuss this matter further and explore potential resolutions.

Alexis Pachesky 1 year ago

Negative experience: I would rate this in the negatives if I could . They are a scam do NOT give them your credit card or even phone number. They have been harassing me for months about me trying to end services with them. Plus they won't stop charging me as they said and I need a medical excuse to stop being charged. It's not just that I can't exercise I need bariatric surgery before I can medically exercise again and they aren't worth it and way too expensive. These people aren't good at all if it sounds too good to be true it probably is.

Svetness
Svetness

Alexis, We understand your frustrations and we want to address your concerns directly. As outlined in our contract terms, the cancellation process requires adherence to specific procedures to ensure a smooth transition. Our team is here to guide you through this process and provide any assistance you may need. Regarding ongoing charges, our billing system operates in accordance with the terms outlined in your contract. We're committed to ensuring transparency and accuracy in all billing matters. If you believe there has been an error, we encourage you to reach out to our Customer Support team so we can investigate and resolve the issue promptly. We have records of our support team being in communication with you

Sakina AK 1 year ago

Fantastic experience: Svetness and the team are amazing. Gerson answered all my emails, the trainer Joseph is phenomenal and extremely dedicated, cheerful, great at motivating, listens, and I feel excellent after the work outs. The nutritionist they linked me with was also very helpful (Daniela) and kept track where we left off. I recommend Svetness to anyone who wants to get back their life, health, and work out ideas are doable and long lasting. 5 star!

Svetness
Svetness

Sakina, Thank you immensely for the glowing 5-star review! We're overjoyed that you had such a positive experience with us. Your satisfaction is our ultimate goal, and knowing that we hit the mark brings us immense joy. We're here to make every visit exceptional, and we can't wait to continue exceeding your expectations in the future. If there's anything you need or any way we can improve, please don't hesitate to let us know. Looking forward to welcoming you back soon

Stephanie Swartz 1 year ago

Fantastic experience: They have been really communicative and accommodating for illnesses and injury. I really like the one on one training and that I can reach out for questions as needed through the week.

Svetness
Svetness

Stephanie, Thank you from the bottom of our hearts for the stellar 5-star review! Your kind words brighten our day and reaffirm our commitment to providing exceptional service. We're thrilled to have made your experience with us a memorable one. Your support fuels our passion, and we're eagerly anticipating the opportunity to serve you again. If there's ever anything you need, please don't hesitate to reach out. Here's to many more wonderful moments together

Ted Brown 1 year ago

Fantastic experience: First trainer was disappointing but current trainer is consistent and organized

Svetness
Svetness

Ted, Thank you immensely for the glowing 5-star review! Your feedback means the world to us and serves as a constant reminder of why we love what we do. It's truly a pleasure serving you, and we're honored to have earned your trust and loyalty. We look forward to continuing to provide you with exceptional service and unforgettable experiences. If there's anything else we can do to enhance your experience, please don't hesitate to let us know. Here's to many more great moments together

Meredith Musgrove 1 year ago

Fantastic experience: That my trainer comes to my house. It makes it really convenient for me. I have a very busy schedule and I don’t have time to drive to another appointment.

Svetness
Svetness

Meredith, Thank you immensely for the glowing 5-star review! Your feedback means the world to us and serves as a constant reminder of why we love what we do. It's truly a pleasure serving you, and we're honored to have earned your trust and loyalty. We look forward to continuing to provide you with exceptional service and unforgettable experiences. If there's anything else we can do to enhance your experience, please don't hesitate to let us know. Here's to many more great moments together!

Giovanni Fnu 1 year ago

Fantastic experience: Bought service with them to start the new year right for both of us (with couples package). It was a great experience overall - everyone I met so far have been super nice and onboarding is smooth. Jibao is great, highly recommend - personable and keeps training exciting.

Svetness
Svetness

Hi Giovanni, thank you for sharing your positive experience with us. We are thrilled that you enjoyed the couples package and that Jibao provided excellent service to you. Your feedback motivates us to continue delivering top-notch experiences to all our customers. We continue working hard to provide excellent service to our customers. Best, Svetness Team

Luis Pantoja 1 year ago

Fantastic experience: Svetness has an awesome team who will help you to achieve your goals. Now I'm really enjoying my workouts. Thank you.

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Svetness
Svetness

Luis, Thank you for the glowing 5-star review! We're thrilled to have exceeded your expectations. Your satisfaction is our top priority, and we're grateful for the opportunity to serve you

James Mizelle 1 year ago

Fantastic experience: Great service

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Svetness
Svetness

James, Thank you for the glowing 5-star review! We're thrilled to have exceeded your expectations. Your satisfaction is our top priority, and we can't wait to welcome you back soon

Anne M 2 years ago

Fantastic experience: I enjoy my workout sessions.. my trainer Micro, is constantly making sure that I use the correct form.. the workouts are planned and target my areas of concern.. he keeps me motivated and eager for the next lesson.

Svetness
Svetness

Anne, Thank you immensely for the glowing 5-star review! Your feedback means the world to us and serves as a constant reminder of why we love what we do. It's truly a pleasure serving you, and we're honored to have earned your trust and loyalty. We look forward to continuing to provide you with exceptional service and unforgettable experiences. If there's anything else we can do to enhance your experience, please don't hesitate to let us know. Here's to many more great moments together

Nikki P's World 2 years ago

Fantastic experience: Great knowledge great methods and sometimes hard but fun. Would recommend for anyone needing that push to accomplish their goals

Svetness
Svetness

Nikki, Thank you for the glowing 5-star review! We're thrilled to have exceeded your expectations. Your satisfaction is our top priority, and we're grateful for the opportunity to serve you

Debbie Lee 2 years ago

Negative experience: I DO NOT recommend this company. I would give them a minus zero. Svetness Core Values are as follow, "We believe in delivering excellent service, to maintain the highest standards." Lets break this sentence into two parts. The first, "We believe in delivering excellent service." Their service is only as good as the trainer they provide. If you are lucky enough to have a good trainer. Once you sign on and pay, any days that you miss, you will not receive a refund. Svetness billing department will continue to charge you (credit card) for services NOT provided. Second, "To maintain the highest standards." By definition principles of propriety, honesty, and integrity. This company lacks all the above and is a joke!

Svetness
Svetness

I'm sorry to hear about your experience, and I appreciate your feedback. We take customer satisfaction seriously at Svetness, and I want to personally address your concerns. Firstly, I want to apologize for any inconvenience you've experienced regarding billing. This is certainly not the level of service we aim to provide. I would like to investigate your specific case further to understand the details and ensure a prompt resolution. If you could provide your contact information or reach out to our customer service, we will work to address this issue promptly. Regarding your comment about the quality of our trainers, we are committed to providing excellent service through our skilled and dedicated team. Your feedback is crucial for us to identify areas for improvement, and I assure you that we will take the necessary steps to enhance our training program. We genuinely value your input and would like to make things right. Please reach out to us directly so we can discuss your concerns in more detail. Thank you for bringing this to our attention, and we look forward to the opportunity to address and resolve these issues.

Queen 2 years ago

Fantastic experience: Ande is the best.

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Svetness
Svetness

Thank you so much for taking the time to share your positive experience with us! We're thrilled to hear that you've had a great time with our services. Your satisfaction is our top priority, and it's incredibly rewarding to know that our team has made a positive impact. We appreciate your support and look forward to continuing to meet and exceed your expectations. If there's anything specific you loved or any suggestions you have for improvement, we're all ears. Thanks again for being a valued part of the Svetness community!

Emily Wallace 2 years ago

Fantastic experience: Great trainers and convenient flexibility in time and training methods is essential to good service here and they’ve marked those boxes. Alyssa and Massimo work(ed) with me and I’m making lots of progress. It’s been very challenging but within reasonable range. The account managers are really trying to make sure we have a great experience. It’s like another part of the whole experience to have someone that makes sure you’re getting what you need out of your service. Arturo has been a wonderful account manager. The progress I made with Svettness is amazing for the price I paid. HIGHLY RECOMMEND!

Svetness
Svetness

Hi Emily, thank you for sharing your positive experience with us! We're thrilled to hear about the progress you're making with our trainers and the dedicated support from our account managers. Your recommendation means a lot to us, and we're delighted that you find the service challenging yet rewarding. Best, Svetness Team

HeyLyssten 2 years ago

Negative experience: a great way to get ripped off. been battling with pausing my account over a surgery yet they keep charging me despite agreeing to pause my account. these people are horribly disorganised and clearly do not care about their customers.

Svetness
Svetness

I'm sorry to hear about the challenges you've faced, and I appreciate you bringing this to our attention. I want to sincerely apologize for any inconvenience caused, and I understand the frustration this situation has caused you. I would like to address this issue promptly and ensure a resolution. Could you please provide your contact information or reach out to our customer service directly? We will investigate the matter thoroughly and work towards resolving the billing discrepancy. We take your feedback seriously, and I assure you that we are committed to improving our processes to prevent such incidents in the future. Your experience does not reflect our usual standard of service, and we genuinely apologize for any inconvenience caused during this challenging time. Thank you for bringing this matter to our attention, and we look forward to the opportunity to make things right

Amber Walz 2 years ago

Positive experience: I have had a great experience with my trainer, Tyler. He is highly knowledgable and supports my specific personal goals. He adapts the workouts to meet my needs and has been helpful in finding ways to incorporate these changes in my lifestyle. I have also appreciated the support from the nutritionist. It has been helpful to have recipes that fit my needs and the needs of my family.

Svetness
Svetness

Thank you so much for taking the time to share your positive experience with us! We're thrilled to hear that you're happy with our services and that we've been able to meet your expectations. It's clients like you that inspire and motivate us to continue delivering the best. If there's ever anything more we can do for you, please don't hesitate to reach out. Here's to more fitness success together

Maribel Pasillas 2 years ago

Fantastic experience: All team members have been wonderful. Very customer oriented. Everyone makes you feel like they're there to support you. It's been a great experience. Gabrielle, Arturo, Stanley, & Andrea: THANK YOU!!!

Svetness
Svetness

Thank you so much for taking the time to share your positive experience with us! We're thrilled to hear that you're happy with our services and that we've been able to meet your expectations. It's clients like you that inspire and motivate us to continue delivering the best. If there's ever anything more we can do for you, please don't hesitate to reach out. Here's to more fitness success together

German Parra 2 years ago

Negative experience: This company works ethics are none, when it comes to take your money, they show no respect, extremely hard to cancel even if you only sing for 3 months they will take money out you bank account after you aske them to cancel. If your 3 month agreement ends they renew contract month to month but they do not disclose that at the beginning, I'd be really careful about doing business with them

Svetness
Svetness

I'm truly sorry to hear about your negative experience, and I appreciate you sharing your concerns. Your feedback is important to us, and we take these matters seriously. I apologize for any difficulties you've faced in canceling your membership and for any lack of clarity in our terms. I would like to investigate this issue further and address your concerns promptly. Could you please provide your contact information or reach out to our customer service directly? We want to ensure that any billing discrepancies are resolved, and your experience is not indicative of the level of service we aim to provide. We are committed to continuously improving our processes, and your feedback helps us identify areas for enhancement. I appreciate your patience and understanding as we work to address and rectify this situation. If there's anything specific you'd like us to address or if you have additional details, please feel free to share. Thank you for bringing this matter to our attention, and we look forward to the opportunity to make things right.

Marina Aing 2 years ago

Fantastic experience: Very good and meet my expectations. Affordable

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Svetness
Svetness

Marina, Thank you for the glowing 5-star review! We're thrilled to have exceeded your expectations. Your satisfaction is our top priority, and we're grateful for the opportunity to serve you

Peggi Stover 2 years ago

Fantastic experience: I love having the trainer come to my home and creating a work out suited to my needs.

Svetness
Svetness

Peggie, Thank you for the glowing 5-star review! We're thrilled to have exceeded your expectations. Your satisfaction is our top priority, and we're grateful for the opportunity to serve you

Carolyn Johnson 2 years ago

Fantastic experience: My trainer Shane is awesome! Always friendly and motivating with fun workouts. He makes sure the workouts are appropriate for any injuries or recoveries I have, but still difficult enough to make me stronger.

Svetness
Svetness

Carolyn, Thank you immensely for the glowing 5-star review! Your feedback means the world to us and serves as a constant reminder of why we love what we do. It's truly a pleasure serving you, and we're honored to have earned your trust and loyalty. We look forward to continuing to provide you with exceptional service and unforgettable experiences. If there's anything else we can do to enhance your experience, please don't hesitate to let us know. Here's to many more great moments together

Ciera Johnson 2 years ago

Negative experience: If I could give 0 stars I would. I had one consultation with this company to decide if it was the right thing for me. The next day I told them nevermind I’ll start another time because I have to have surgery. The end up taking money out my account and I don’t even have a trainer or anything with these people. They said they sending refund and they lied and never did. They just want to steal People money.

Svetness
Svetness

Ciera, Regarding ongoing charges, our billing system operates in accordance with the terms outlined in your contract. We're committed to ensuring transparency and accuracy in all billing matters. If you believe there has been an error, we encourage you to reach out to our Customer Support team so we can investigate and resolve the issue promptly. We recognize the importance of accommodating medical circumstances that may affect your ability to participate in our program

Suhail Rawal 2 years ago

Negative experience: 0/5 I have been fighting with my "account manager" for days now to no regard. I got told by the sales person that if I did not enjoy or want to continue with the contract I could have my money back "as if nothing happened". However as soon as I wanted to cancel it was my fault and I could not cancel and had to pay 50% of the contract policy over $2k for not providing a single service. And their reasoning was that they provided me with trainers but I never scheduled with them. Well the first trainer they assigned me to had 2 slot of availability and said I had to make those work no choice. The second trainer they assigned me to wanted me to drive over 45 minutes away and pay for a gym membership on top of the membership with Svetness. And the third was a female when I explicitly said I wanted male. Their customer service is beyond absurd and I highly recommend you take your business to a normal gym. You'll at least know what you are getting.

Svetness
Svetness

Suhail, We understand your frustrations and we want to address your concerns directly. As outlined in our contract terms, the cancellation process requires adherence to specific procedures to ensure a smooth transition. Our team is here to guide you through this process and provide any assistance you may need. Regarding ongoing charges, our billing system operates in accordance with the terms outlined in your contract. We're committed to ensuring transparency and accuracy in all billing matters. If you believe there has been an error, we encourage you to reach out to our Customer Support team so we can investigate and resolve the issue promptly. We recognize the importance of accommodating medical circumstances that may affect your ability to participate in our program. Please rest assured that we're here to support you during this time and will work with you to find a suitable solution. Your feedback is important to us and we appreciate the opportunity to address your concerns. Please feel free to contact our Customer Support team to discuss this matter further and explore potential resolutions.

Rhonda Black 2 years ago

Fantastic experience: Excellent coach and workouts knows what he is doing.

Svetness
Svetness

Rhonda, Thank you immensely for the glowing 5-star review! Your feedback means the world to us and serves as a constant reminder of why we love what we do. It's truly a pleasure serving you, and we're honored to have earned your trust and loyalty. We look forward to continuing to provide you with exceptional service and unforgettable experiences. If there's anything else we can do to enhance your experience, please don't hesitate to let us know. Here's to many more great moments together

Simone Cesa de Melo 2 years ago

Fantastic experience: I am loving my experience with the company and my trainer Stephanie is amazing! She creates the perfect sessions for my needs.

Svetness
Svetness

Simone, Thank you immensely for the glowing 5-star review! Your feedback means the world to us and serves as a constant reminder of why we love what we do. It's truly a pleasure serving you, and we're honored to have earned your trust and loyalty. We look forward to continuing to provide you with exceptional service and unforgettable experiences. If there's anything else we can do to enhance your experience, please don't hesitate to let us know. Here's to many more great moments together

Roland Wiley (Voice Actor and Singer) 2 years ago

Fantastic experience: Great health investment, you gain access to many resources and people for a reasonable cost!

Svetness
Svetness

Roland, Thank you immensely for the glowing 5-star review! Your feedback means the world to us and serves as a constant reminder of why we love what we do. It's truly a pleasure serving you, and we're honored to have earned your trust and loyalty. We look forward to continuing to provide you with exceptional service and unforgettable experiences. If there's anything else we can do to enhance your experience, please don't hesitate to let us know. Here's to many more great moments together

Sirgiane Vianna 2 years ago

Fantastic experience: The staff is very knowledgeable, explain the details until you are completely sure about what you want, the trainer is very good!!

Svetness
Svetness

Sirgiane, Thank you immensely for the glowing 5-star review! Your feedback means the world to us and serves as a constant reminder of why we love what we do. It's truly a pleasure serving you, and we're honored to have earned your trust and loyalty. We look forward to continuing to provide you with exceptional service and unforgettable experiences. If there's anything else we can do to enhance your experience, please don't hesitate to let us know. Here's to many more great moments together

JoJuan Cain 2 years ago

Fantastic experience: David Little is an excellent trainer. He is very knowledgeable on body mechanics which is important to prevent injury while getting your body in shape. His workout sessions are challenging but also enjoyable. I highly recommend David as a personal trainer.

Svetness
Svetness

Jojuan, Thank you immensely for the glowing 5-star review! Your feedback means the world to us and serves as a constant reminder of why we love what we do. It's truly a pleasure serving you, and we're honored to have earned your trust and loyalty. We look forward to continuing to provide you with exceptional service and unforgettable experiences. If there's anything else we can do to enhance your experience, please don't hesitate to let us know. Here's to many more great moments together

Junior Benitez 2 years ago

Fantastic experience: Very highly recommended. Ever since starting this journey with Jessie I have learned so much felt so much more confident in working out the constant push and motivation. I have tried multiple personal trainers in gyms and paid lots of money but when it comes down to it this by far has been my best experience and the fact I can do a good workout at home and get the same amount of sweat as the gym is awesome. I definitely can say I recommend Svetness for anyone who is trying to better there health and learn from some.of the best PT

Svetness
Svetness

Thanks for the 5 star review!

Ross Hutchison 2 years ago

Fantastic experience: Angel is an amazing trainer. He’s on time, insanely knowledgeable and tailors my work outs to help me hit my goals. For years I have been trying to find a trainer like Angel and now that I have, I’m more dedicated than ever. Loving every workout with him!

Svetness
Svetness

Thank you for the fantastic review!!

Deb Deloney 2 years ago

Fantastic experience: My trainer was amazing. He was very knowledgeable, friendly and patient. I feel very positive about continuing to reach my goals. Thank you Peter!

Svetness
Svetness

Thank you for the great feedback!

Jason Jaynes 2 years ago

Fantastic experience: My wife and I joined Svetness at the beginning of 2023 and Jesse Smith was assigned as our personal trainer. Jesse has been awesome from the very first session. He has listened to our needs, designed an exercise program that worked for both of us and has pushed us to get better each week. We both feel like we are making great progress and look forward to our workouts with Jesse each week. If you are looking for an at home trainer, look no further than Svetness and if you are in the Austin area, as for Jesse. You will not be disappointed!

Svetness
Svetness

Thank you for the great feedback!

Elis Salamone 2 years ago

Fantastic experience: I have been a Svetness client for almost 6 months, I’m located outside Tacoma, WA and have been very happy with my personal trainer and how communicative the company has been checking in with me etc. My personal trainer Tony Jawo has been a joy to work with. He is very knowledgeable, professional, punctual and has a great sense of humor when I’m giving him a sass over exercises I’m not a fan of. For me personally this has been a great experience and it has gotten me back into a routine after a year of disruptions and an injury. I will recommend that you are doing your due diligence and read the contracts about not renewing, etc.

Svetness
Svetness

Thank you or the fantastic feedback!!!

Liliana Lamberg 2 years ago

Fantastic experience: Great trainers! Very happy working with Marcos! He is building up my stability and ensuring I train safely. His positive energy is easy to be around, and makes working out fun!

Svetness
Svetness

Thank you for the great review!

Betty Liong 2 years ago

Fantastic experience: I've had a good experience working with Svetness and my trainer, Emily. She is accomodating, motivating and caring of my needs. She has the unqiue ability to push me when I need but ease up when I've had enough. Svetness has also been very accomodating with complying my building's very strict requirements for allowing personal trainers to my gym and they worked with me to provide all the neccesary documents.

Svetness
Svetness

Thank you for the great feedback!!

Anusheela Banik 2 years ago

Fantastic experience: I have been training with Damaris for a few months now and she is amazing. She has not only been super helpful in guiding me through this journey but has always been very accommodating and quick to response.

Svetness
Svetness

Thank you for the 5 star review :)

Candice Mercadel 2 years ago

Fantastic experience: It took a little bit to find the right trainer but Latoya has been great! She is kind, listens, pushes and way too perky at 6am (in a good way)! Feeling stronger and like my goals are within reach!

Svetness
Svetness

Thank you for the amazing review :)

This review has been automatically translated. | See original text
Xiao Chen 2 years ago

Fantastic experience: I was hesitant to try it out but I’m so glad I signed up for this! My trainer Mia is awesome and it’s only 1week I’ve already seen some progress. I’m confident Mia would help me with my goal!

Svetness
Svetness

Thank you for the fantastic review!

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