Idaho Bariatric and Metabolic Institute
Information about Idaho Bariatric and Metabolic Institute
Opening hours
- sunday: (closed)
- monday: 9h-16:30
- tuesday: 9h-16:30
- wednesday: 9h-16:30
- thursday: 9h-16:30
- friday: 9h-14h
- saturday: (closed)
At Idaho BMI, we help people lose weight permanently. But the primary focus is on the “big picture”- health, longevity, energy level, getting off of medications, and helping you reach your full potential. Our comprehensive program utilizes the latest research in neuroscience, metabolism, exercise physiology, and nutritional biochemistry to optimize the results of Bariatric surgery. Our podcasts and outreach programs seek to broadcast the new science of obesity and metabolic disease.
Our comment from Nutrifinder.net about Idaho Bariatric and Metabolic Institute:
At Idaho Bariatric and Metabolic Institute, led by Dr. Brown, we are dedicated to providing comprehensive and compassionate care for individuals seeking weight loss solutions. Many of our clients have praised the office for its friendly and supportive staff, as well as the thorough explanations provided during consultations. Patients have shared that their experiences are marked by a welcoming atmosphere where they feel genuinely cared for and heard.
Key strengths include:
- Knowledgeable and compassionate staff that is committed to patient care.
- Thorough consultations that help patients understand their options and the weight loss journey.
- Strong emphasis on community and support through monthly group meetings.
- Effective treatment plans leading to significant weight loss and health improvements.
While the majority of feedback is positive, a few clients did mention concerns about communication and waiting times, especially regarding the scheduling of appointments. Additionally, some have encountered issues with billing that could benefit from improved transparency. However, the overall consensus remains extremely positive, with many attributing their successful weight loss journeys to the innovative approaches adopted at Idaho BMI.
We welcome anyone looking for genuine assistance in their weight loss journey to consider Idaho BMI as a trusted partner in achieving their health goals.
Idaho Bariatric and Metabolic Institute: Reviews
Fantastic experience: I was referred to Idaho BMI, and Dr. Brown. First, I looked the website up and watched the introduction video, then I started listening to the blogs, and I liked what I was hearing, so I called and made an appointment. I first saw Dr. Brown in January 2024. Dr. Brown explained everything to me, plus made sure I was a candidate for the program. Dr. Brown was very easy to talk too, and very informative, and I was ready to move forward. I had appointments made for the next three months (90) days which are insurance requirements. Over this time, I kept watching the blogs learning more & more. My surgery for Gastric Sleeve was scheduled for 6/11/24. I was ready to do everything that was asked of me plus some. I did go back to work 6 days after my procedure (after thought, would recommend taking at least a couple of weeks off). Everything went great with the fasting before and after. Had a little bit of a tough time once it came time to start eating, but soon realized this is part of the process also. Fast forward, I am now 6 months out 12/11/24), am down right at 100lbs (crazy I know), but more importantly is the amazing progress I am making with "food". I literally chew each bite 25 times and count those chews, and I use my sand timer and wait 2 minutes between bites (two most important components), and I am truly amazed with how good things are. I do not want the things I wanted prior to this procedure, which was my biggest hope. I work in a retail environment and our customers bring lots of "things in for us", donuts, cookies, etc. I can honestly say, not one thing calls out to me. That was what I was truly hoping for. Dr. Brown and Kate, etc. were right, you believe and practice what they ask (specifically these 2 things), diligently, and you will change the makeup in the brain in regard to the food center stomach connection. I'm a believer, and I would and do recommend Idaho BMI and Dr. Brown to anyone looking for true help with this battle. Absolutely Amazing
Fantastic experience: Dr. Brown and his team are so caring and understanding. They explain everything thoroughly and made sure i didn't have any questions. My appointments were quick and efficient with information and checked in with my progress that I was making. The staff was supportive and they were available when I needed them for questions and concerns. My surgery was explained to me and on the day of surgery it was quick and I was grateful that everything went so well. The nice thing about Dr. Brown was he was also able to do my gall bladder surgery and he was able to use my existing scars so that I didn't have to get new ones. Thank you so much for your kindness and for helping me understand my issues and the reasons why I was so overweight. Thank you for giving me my life back. I will forever be grateful to you and your staff.
Fantastic experience: The team at Idaho BMI is amazing! I have a multitude of health problems and things seemed to be just getting worse. I contemplated the surgery for a couple of years, but it wasn't until I did my research and had my initial consultation with Dr Brown that I finally had some hope again. This hope led me down a path to not only losing weight, but gaining my overall health back which includes body, mind and spirit. I am still on my path to recovery, but with the dedicated staff, unfailing support from both team and clients and the abundance of knowledge that Dr Brown continues to research and maintain with current medical issues, treatments, conditions, etc. It has been such a blessing and I have to say the biggest life saving measure in my life. He works collaboratively with your team of doctors but does not hesitate to give his opinion in a kind and supportive manner, yet you are always in control of the decision making of your care and well being. It is important I believe for this process that patients own their care of their bodies; it is not something that is said or told you should do. It is something that is taught and that is priceless. More physicians should strive to practice like this and more patients should be so fortunate to receive this kind of care.
Patrice, thank you very much for the kind words and the detailed review. We are humbled. Please don't hesitate to reach out if you need anything!
Fantastic experience: “Best decision I have ever made!” I did a lot of research for a couple of months before deciding to have my gastric sleeve surgery with Dr. Brown at Idaho BMI. I want to start off by saying all of the office staff are so pleasant and accommodating that I look forward to my appointments. After my consultation with Dr. Brown, I knew I had made the right decision. He is kind, very knowledgeable and interested in what you have to say. He wants you to ask questions and he wants to make sure that you understand the process. There are videos to watch And lots of information that helps you get through your journey. If you follow the plan, I guarantee you will be so happy with all that you accomplish for yourself. I am 75 years old and seven months pre-op and so many wonderful things have changed for me. My walking, my stamina, my sleep (I average and an hour and a half more a night of sleep) my body aches, I use to take three Ibuprofen every single day. I take nothing now. My outlook on life. I want to do so much more and I feel good doing it, and to be perfectly honest my self-esteem is so much better. We all know how we feel about ourselves, uncomfortable a lot of the time. I hope this helps somebody that’s on the fence trying to decide what to do. If you’re serious about getting your health back don’t wait. Do your research and you decide.
Loraine, we truly appreciate you taking the time to leave such a thoughtful and kind review. Thank you. We are so happy to hear you've had a great experience with our office! This is exactly why we do what we do! Please let us know if you need anything, and congratulations on your hard earned success!
Fantastic experience: Dr Brown and Kate are super amazing !! I had trouble loosing weight and I decided to come to see these two and got approved first time ever having surgery went thru it in May weighing 260 and now it's July. My birthday is the 1st of Aug. I feel great and I'm right at 200 lbs granted the eating is a struggle but in time I will eat better. Never felt greater then ever. Thank you Idaho BMI and dr Brown and Kate. You guys are amazing.
Thank you for your kind words, we truly appreciate it! Kate IS amazing, we are so glad to hear you think so, too. Please do not hesitate to reach out if you have any questions. We are here for you!
Fantastic experience: I'm a year post-op, and I haven't felt happier in my own body. I look on the outside how I feel on the inside. Everything is easier. I feel fantastic. I've lost and maintained about a 100 lb loss and met both my weight goals. Zero regret. I only wish I did this sooner. The monthly support group meetings have been extremely helpful, too. Plus I've made friends!
We love to hear this, Jessi! Thank you for taking the time to leave a review. We're so glad that the support group has helped you connect with others!
Fantastic experience: I was asked to leave a review. I have not really thought about my experience, however, I have been to one of Dr. Browns informational meetings at St. Als years ago. But at the time my insurance would not cover it. So I did not pursue the surgery as I could not afford it. So in May of 2023 I looked into it again. Dr. Brown was in a different clinic. Once again Insurance would not pay for it and I was miserable. I have been really struggling with my weight going up and down but the ups were more than the downs. I was 323 lbs at 5'8' at 49 yrs old, and completely miserable. I was having difficulting walking and in pain all the time. My mobility was really affecting my life. Being active took a lot of planning as to if I could even do it. Walking the grocery store was an issue. They had CareCredit, so I applied and was accepted(you can also pay for the surgery in payments and once you reach the surgery cost you can get it done, i believe). The cost of surgery was very reasonable compared to other options. I made my appointment and found it very enlightening. I decided it was worth the cost. I had the VSG in June 2023, passing all my test. A little over a year out I have passed my 'honeymoon' period and could not be happier. I have lost as of today a total of 136 lbs. My feet no long hurt, and the pain is gone. I have started working out to maintain what I paid for. I am very very glad that I decided to invest in myself. All the staff, support staff, and Dr. Brown have been nothing but supportive in my journey. It was the best decision I have ever made. No it is up to me to continue to be successful. Thank you Everyone!!!
Thank you Tracy for taking the time to leave a review, getting feedback from our patients is imperative to improving our process and experience. We are so proud of your success. Please let us know if you have any questions or if we can help in any way!
Negative experience: I had a mixed experience at Idaho BMI. Setting up an appointment was easy, and the office itself was pleasant. However, my initial positive impression was marred by a highly unprofessional incident. After my initial weigh-in and consultation about pursuing bariatric surgery, the medical assistant (MA) left the room and closed the door. Shockingly, I could hear her through the closed door mockingly discussing my reasons for surgery. It was deeply upsetting to hear her imitate my concerns in a derogatory manner and criticize my weight and age. To my dismay, I also heard her sharing these comments with other staff members, who joined in with laughter. I know she was talking about me because she referred to me by name. Thankfully, my consultation with the doctor was positive, but I was too embarrassed to mention the incident until I spoke with the financial staff. She assured me they would address the issue with the MA, but I felt compelled to share my experience here. Using personal details like my full name and my reasons for pursuing medical care shared in a confidential setting with individuals not directly part of my care team seems like a clear violation of patient privacy (HIPAA), and it left me feeling humiliated. I hope sharing this review helps others be cautious and avoid the embarrassment I endured. Medical professionalism should never be compromised in such a manner.
Victoriah, Thank you for sharing your feedback about your experience at Idaho BMI. We deeply regret that your visit did not meet your expectations and sincerely apologize for the distress you experienced. Upon your initial concern you brought to Diane, we conducted a thorough investigation into the incident. We sincerely apologize that we did not reach out to you sooner, and allowed you to leave our office upset. We want to assure you that patient confidentiality, compassion, and professionalism are our utmost priorities. Our findings indicated that there was a misunderstanding regarding the events described. As our Medical Assistant was briefing me on your specific case, staff members from our neighboring clinic were having a completely unrelated conversation and laughing loudly. We believe the two conversations were conflated; resulting in a misunderstanding. Our staff would never speak about a patient in a negative way, or laugh at them for any reason. We do like to keep our office environment light hearted and joyous, but never at the expense of a patient. However, we fully understand how upsetting and concerning the situation must have been for you. Please know that we take your feedback very seriously and are committed to ensuring that every patient feels respected and valued. We have made necessary adjustments to our office to ensure this never happens again. We are pleased to hear that your consultation was positive and would like to encourage you to reach out directly to me on my personal cell phone which I attempted to call you from, should you have any further concerns or if there is anything we can do to further clarify your experience. Thank you once again for bringing this matter to our attention. As you can see from other reviews, this is not an accurate depiction of how we conduct business. We value your input and are dedicated to improving our services based on the experiences of our patients. -David Brown
Fantastic experience: Fabulous experience with every part of Idaho BMI. The entire staff (Dr Brown, the receptionists, nurses, business office, etc) have been great to work with. They answer all questions in a straight forward easy to understand way. They are responsive and always professional. The support groups hosted by the clinic staff, at no extra cost, is definitely a plus. I recommend a consultation for anyone thinking of surgery (or like me who had previously decided no way). Learning if Dr Brown and team are right for you is a smart move. And I certainly recommend them.
Thank you, Gail, for your kind words and detailed review! We are so pleased to hear you have had a great experience!
Fantastic experience: Dr. Brown's approach to bariatric surgery is unlike anything I've ever encountered. The reprogramming of your brain completely changes the way we think about food and obesity. The staff is warm, compassionate, kind, knowledgable, and innovative. I would recommend Idaho BMI and Dr. Brown to anyone and everyone I know!
Thank you for your kind review, Catherine! We appreciate it.
Fantastic experience: Very friendly staff. Dr. Brown was very thorough in explaining everything and making sure I understood what he was talking about.
Kimber, we appreciate you taking the time to leave a review. Thank you!
Fantastic experience: I seen Dr. Brown today very nice made me feel comfortable the staff was very pleasant would recommend this Dr. to all my friends and family
Connie, thank you for taking the time to leave a review, we appreciate it. It was our pleasure having you visit our office!
Negative experience: Dr. Brown has horrible bedside manner. His staff however, is lovely.
Fantastic experience: Amazing supportive group of people! Thanks Dr David brown! I appreciate you so much!
Thank you, Arianna! We appreciate you taking the time to leave a review!
Fantastic experience: they were friendly and made sure I knew everything I needed to know.
Thank you, Angel.
Fantastic experience: Really awesome staff and doctor is knowledgeable in new science. If my insurance would pay I would a 100 percent recommend Idaho BMI. Since my insurance won't pay and I'm out of options cause the new weightloss shots don't seem to work for me I'm rolling the dice and heading to Mexico for surgery. I so didn't want to but I'm stuck between a rock and a hard place. If your reading this I would highly recommend Idaho BMI. Good luck with your journey.
Fantastic experience: First time of going tried every diet out there lost weight and gained weight. This is last hope and im proud of being able to do this and help me improve my life style. Thank you dr brown u and your staff are 5 star
Fantastic experience: Great experience!
Negative experience: Sent aunt home after surgery before medication wore off, later the same day of surgery, aunt was rushed to er, surgeon didn’t answer calls, aunt died from internal bleeding from the surgery. Hospital denies any wrong doing. Have been in contact with a lawyer who says he just got a call about the exact same circumstance with the exact same doctor.
Fantastic experience: Was very pleased with everyone, very easy to talk to everyone there. Dr. Brown explains in away you will understand why and how come for needing the surgery, Love his mannerism. And very handsome
Fantastic experience: My visit was beyond my expectations. I was greeted with kindness and with respect. Everyone seemed to be genuinely welcoming and wore smiles. I was given, in great detail, the steps as they would come along the way, and was given multiple opportunities to ask questions or for clarifying information. I felt welcomed, and was happy to have been in the office. Thank you, everyone.
Thank you for your kind review and valuable feedback! It was our pleasure.
Fantastic experience: Life changing experience! Thoroughly knowledgeable staff, lots of support, continually directing me through this new life.
Julie, thank you! We are here for you, so please do not hesitate to reach out should you have any questions.
Fantastic experience: Dr. Brown is amazing! I had the sleeve 11 years ago by a different dr, and now that I visited Dr. Brown, I learned so much from him about brain/gut connection that was never taught to me by my surgeon...
Thank you so much for your kind words, Bonnie! We're thrilled to hear that you had a positive experience with Dr. Brown. It's great to know that he was able to provide you with valuable information. If you have any further questions or need any assistance, please don't hesitate to reach out.
Negative experience: This is Edward's wife Stacy. One star for a clean environment and his awesome MA. If you have the right insurance, your experience will probably be better, but if NOT.........I had a consult today with Dr. Brown and It felt like a bait and switch. They took my insurance information 2 weeks before the consult and had time to check if Bariatric surgery was a covered benefit. They had to have know it was a restriction for my insurance BEFORE I came in. They even have an option of their website that says, "FREE insurance check" that when you click on it takes you to a request for a consult. A free insurance check would have included a simple phone call or text before the appointment to see if I still wanted to do the consult. It would have been the right thing to do considering that the consult is $200 dollars if your insurance doesn't cover Bariatrics. They don't tell you this before you come, but put it in the bottom of a stack of paperwork that you can't get to until you are already in the room doing an intake with the MA. Then, the doctor comes in and basically tells me if I don't do the surgery I will NEVER be able to lose weight and keep it off because Bariatrics is the ONLY way to rest the Vegas nerve and brain. He claimed to be the only Dr. that knows this is the REAL reason for weight issues. Then tells me his plan for keeping the weight off after surgery is to eat a Keto diet and only 8 ounces of food once a day. So, Keto, OMAD diet for the rest of your life. Which, people do successfully all the time without VSG or GB and keep the weight off. After my appointment the doctor takes me to billing where I am finally told about my insurance. They let me know that if I had my hiatal hernia surgery at the same time (which is usual and customary and medically necessary for me) that I would have to pay out of pocket for that too, since Dr. Brown's surgery center does not do separate billing for these two surgeries or doesn't bill both cash pay and insurance. Then, I was told that the $14,500 would need to be paid in one lump sum on the day of the surgery. Their website says they have flexible finance options which to most people means payments plans are available. Finally, I was told I could see a Nutritionist and be put on Dr. Brown's eating plan. Which makes no sense, since he just got finished telling me it was a waste of time to try diet and exercise. Bottom line, you are paying $200 bucks for a weight loss specialist to tell you you have no hope of change unless you do a surgery you can't afford and go home without hope and $200 poorer.
Thank you for your feedback. We regret that your experience with us did not meet expectations. Recognizing the complexities of health and wellness goals, we strive to foster a compassionate and understanding environment for our patients' health journeys. Your insights are valued, and we're here if you wish to discuss further.
Fantastic experience: Dr Brown and his staff are absolutely amazing. I was terrified going in to this process but after speaking with the doctor and and some of his staff.. I feel confident, ready and so excited for the next step! Highly recommend a consultation in you're considering weight loss surgery. Dr Brown and his staff will teach you so much; they make it make sense, they break it down, they make it easy.
Thank you, Diana, for sharing your feedback about your experience with Dr. Brown and the team. We're delighted to know that your consultation was positive and that you're looking forward to your next phase in your weight loss journey. . Should you have any more questions or need assistance, please feel free to contact us.
Fantastic experience: Dr Brown did my surgery in September of 2022 I went from 330 to 250 in 7 months best thing I ever did still trying to get to 220 but I've a couple surgerys I think it's slowing me down
Thank you for sharing your positive experience with Dr. Brown. We're happy to hear that your surgery has led to meaningful weight loss and that it has been a positive step for you. We understand that reaching your desired weight can sometimes be a journey, and we're here to support you every step of the way. If you have any questions or concerns, please don't hesitate to reach out to us.
Fantastic experience: I was amazed at how much I learned on the consultation with the Dr. Scheduling easy. The staff was so friendly. I felt very comfortable and I'm excited for the next steps in my surgery.
Thank you so much for taking the time to leave a review. We are thrilled to hear that you had a positive experience during your consultation. We are here to support you every step of the way.
Fantastic experience: Having gone thru a gastric bypass in 2006, I went to this facility to see about a revision. The staff and Dr Brown are just amazing. The technology and info is so much more detailed than 2006. Anyone with interest in weight loss surgery I HIGHLY recommend this facility. All your questions will be answered. I will be going back for nutritional counseling and help.
Thank you so much for taking the time to leave a review, Cynthia! We are thrilled to hear that you had a positive experience with our team and Dr. Brown. Our staff is dedicated to providing the most up-to-date information and technology to help our patients achieve their weight loss goals. We look forward to seeing you again for nutritional counseling and support.
Fantastic experience: I really loved my first appointment! Dr.Brown was very Sweet and Helpful. Very open. explained and answered every question an concerns I had in mind.
Thank you for taking the time to leave us a review, Sonja! We are thrilled to hear that your first appointment with Dr. Brown was such a positive experience. Our team takes pride in providing excellent care and answering any questions or concerns our patients may have. We look forward to seeing you at your next appointment with us.
Fantastic experience: Great place. Kind staff.
Thank you for taking the time to leave a review, Mel! We're glad to hear that you had a positive experience with our staff. If you have any further comments or suggestions, please don't hesitate to reach out. Thanks again!
Positive experience: Most likely will give 5☆ once I've spent a lil more time w/ the company, but was only there for 30 min so far. Dr Brown was very nice & informative, the staff were also welcoming. I'm going back on the 10th to start w/ a nutritionists. This is all very exciting & overwhelming. I have a lot more questions that I'd like to ask, but feel that rewatching the videos & joining their FB group might help a lot w/ this. :) I will update the review as time goes on w/ ID BMI. ♡
Hello Star, thank you for taking the time to leave a review. We are glad to hear that you found the Idaho BMI team welcoming and Dr. Brown informative. We are looking forward to seeing you back on the 10th and hope to answer any questions you have at that time. The videos and Facebook group are excellent resources. We look forward to seeing you again soon!
Fantastic experience: What a great experience. Dr. Brown is an absolute wealth of knowledge and experience in his field. His staff is friendly, and their on-site surgical center is excellent. My ongoing support feels custom tailored and with perspective to my unique circumstances. His staffing helped me whenever I had any questions or concerns, and was always friendly. (Shout-outs to Kate, Chanel, and Hannah) The support groups help to not feel alone or isolated in the process as well, and it's great hearing everyone else's success stories. My procedure and aftercare have both gone completely without a hitch, and I have zero complaints. Additionally, Dr. Brown's podcast is an amazing resource regardless of where you are in the process, and was great in assisting me in feeling comfortable with my decision to proceed with this path before my procedure!
Hello Patrick, thank you so much for taking the time to leave a review. The Idaho BMI team is so glad to hear about all your amazing success. We are also pleased to hear that our podcast was useful to you in making your decision. Our on-site surgical center and staff strive to provide the best care and support possible. We are thrilled to have been able to provide you with a positive experience.
Fantastic experience: i had a great experience with dr. brown and the office staff. dr brown explained what the surgery was and how it would help me become healthier. i will recommended dr. brown to anyone looking to get heathy.
Hello Shannen, thank you for taking the time to leave a review. The Idaho BMI team is so glad you had such a positive experience with us. We look forward to taking this journey with you!
Fantastic experience: The BEST doctors I have ever had! Literally got me off a medication I was on for 15 years. Other doctors just had no clue. These doctors and PA do research. They know their stuff. They listen. I trust them 100%!!!
Fantastic experience: Dr. Brown and his staff are very kind and a pleasure to work with. Dr Brown came in and spoke very kindly, explaining how everything would go. He was very kind, wanted to make sure I had no questions, or if he needed to repeat anything. Highly recommend.
Hello Tina, thank you for taking the time to leave a review. We appreciate your positive feedback about Dr. Brown and our staff. We are so glad that you had a pleasant experience with us.
Fantastic experience: Everyone was super nice, felt listened to and comfortable. I didn't feel judged or patronized. They were quick but also gave me alot of information.
Hello Laura, thank you for your kind words! The Idaho BMI team is so glad you felt comfortable and well-informed during your visit. We strive to provide the best possible care and service to all of our patients.
Fantastic experience: Dr. Brown kindly listened to my situation. He shared his thoughts. I felt heard and cared for.
Hello Don, thank you for taking the time to leave a review. The Idaho BMI team is delighted that you felt heard and cared for. We strive to provide excellent care to all of our patients. Thank you for sharing your experience.
Fantastic experience: Dr. Brown was very understanding and explained everything in layman's terms so I had no questions. I am very excited about my journey to weight loss. I can't wait to get started.
Hello Sheryl, thank you for taking the time to leave a review. We're so happy you enjoyed your experience with us. The Idaho BMI team is looking forward to helping you on your journey to better health.
Fantastic experience: This was a new patient consult for me today. I was greeted with friendly staff at the front desk.. Back office very nice as well..Dr Brown came in and greeted me by shaking hands. He has a great bedside manner he took the time to explain the process of bariatrics how the brain plays an important part in the overall process of losing weight and keeping it off...I would highly recommend Dr Brown ...
Hello Colleen, thank you for taking the time to leave a review. We're so pleased you enjoyed your consultation with us. The Idaho BMI staff looks forward to starting this journey with you.
Fantastic experience: Beautiful facility - front desk person was so polite and friendly - all staff was very nice - I was very anxious and the doctor and staff made me feel calm and told me it was normal for the first visit.
Hello Veronica, thank you for taking the time to leave a review. The Idaho BMI team strives to provide the best patient experience possible. We're so happy you enjoyed your visit with us. We look forward to starting this journey with you.
Negative experience: Terrible experience. Building doesn’t have their sign, is terribly confusing to get to, takes forever to get an appointment and staff is awful. Edited to Add 2/20/2023: Noticed the owner's response. The claims I was ever disrespectful to their staff is only adding insult to what was already a stressful experience. As for the missed appointments, I only ever recall asking to reschedule one because of COVID, and was lost in their parking lot this last time. It's entirely possible I'd missed another prior, but regardless, I was in no way disrespectful towards their staff. They said they had to cancel this appointment because I was fifteen minutes late, despite being in the parking lot trying to find them. (Maps had sent me to the residential houses down the street - not their fault - and then to St. Luke's - also not their fault, though the lack of clear signage in their own parking lot certainly is.)
Hello Megan, thank you for taking the time to leave a review. Unfortunately, we were forced to cancel your consultation after you missed your scheduled appointment on three separate occasions and repeatedly disrespected our staff over the phone. The Idaho BMI team strives to provide the best care experience possible for our patients, but we cannot accept toxic behavior.
Fantastic experience: Staff was very helpful and answered my questions. They were professional, friendly and eager to answer any questions I had.
Hello Melody, thank you for taking the time to leave a review. The Idaho BMI team works hard to make sure our patients are informed as possible. We're so happy you enjoyed your visit with us.
Fantastic experience: This has been the best decision I’ve ever made for myself!!! DR Brown and his team are amazing!! I have had great success!
Hello Mary, thank you for taking the time to leave a review. The Idaho BMI team is so excited for all of your success! We're so happy to take this journey with you.
Fantastic experience: Dr. Brown, Diane Hershey and staff are wonderful. Diane is friendly, informative and very helpful. Communication is extremely easy utilizing phone, email & text where necessary.
Hello Lisa, thank you for taking the time to leave a review. The Idaho BMI team stives to keep our patients as informed as possible about their weight loss journey. We're so happy you've enjoyed your experience with us.
Fantastic experience: Dr Brown is amazing at explaining how the surgery becomes a tool to help your weight loss journey. I struggled for over 20 years with my weight. Have already lost over 80 pounds in 6 months and still losing. I've never felt better. Thanks to the whole team at Idaho BMI!
Hello Sarah, thank you for taking the time to leave a review. The Idaho BMI team is delighted to take this journey with you. Congratulations on all your amazing progress!
Fantastic experience: Just me with Dr Brown for a consultation. He was very nice and very informative.
Hello Marsha, thank you for taking the time to leave a review. We're happy you enjoyed your experience with us. The Idaho BMI team is so excited to start this journey with you.
Fantastic experience: I feel like there is hope for my future. Adorable Doctor Adorable Staff Love them ALL!
Hello Bridgette, thank you for taking the time to leave a review. We're so happy you enjoyed your experience with us. Giving our patients their hope and a better future back is what we strive to do everyday. We look forward to taking this journey with you.
Fantastic experience: Doctor Brown, was very informative and understanding. He explained alot of things about the gastric sleeve that I did not know and the neurological Understanding of the body and weight loss and weight gaining gaining. Very compassionate goes Above and beyond for his patience with insurance . Highly recommend Doctor Brown.
Hello Tracey, thank you for taking the time to leave a review. We're so pleased you've enjoyed your experience with us so far. Dr. Brown and the Idaho BMI team work hard to ensure our patients are as informed as possible. We're happy to do whatever we can to help.
Fantastic experience: At my 1st visit with doctor Brown. Very informative consultation. He took the time to explain the details of why a person gains weight. I definitely understand what he was explaining to me in detail. I am looking Forward to going through the program!
Hello, thank you for taking the time to leave a review. The Idaho BMI team is so pleased you enjoyed your first visit with us. We strive to make sure our patients are as informed as possible and are excited to continue this journey with you.
Fantastic experience: Just had my first appointment with Dr. Brown. He was a very kind intelligent man. I am excited for this journey and am thankful for the knowledge he has given me.
Hello Jamie, thank you for taking the time to leave a review. The Idaho BMI team is so pleased you've chosen to start this journey with us.
Fantastic experience: Dr. Brown & staff are amazing. They are changing lives for the better daily.
Hello Wayne, thank you for taking the time to leave a review. The Idaho BMI team works hard to make sure all of our patients have the best experience possible. We are so happy you've enjoyed your journey with us.
Fantastic experience: Great doctors and nurses. The new building is fantastic too! Have lost 200 pounds since my surgery and am feeling so much healthier! The doctors care and help when ever needed. I am so very thankful for their skill and compassion!
Hello Jerald, thank you for taking the time to leave a review. The Idaho BMI team strives to make every patient's experience the best it can be. Congratulations on the success of your journey to better health.
Negative experience: I found the service to be the Spirt Airlines of Dr's offices in the field. They will get you there, but I needed a shower after talking to the billing office every time. The price I paid outy of pocket was over by over 20% from what I was quoted. I just reciverd bills for office visits while I was out of state. Billed for a meal kit even though I am 6 months post op and have no reason to have a meal kit. Dr. Brown did a good job, but no training of how to do the liquid diet from the office, no idea how to eat one meal a day when you have taken away 80% on my stomach. He didn't treat the hernia while he was taking care of the rest of the organ. If I was to do it again I would go to Mexico and they will do it for 1/3 the price.
Hello Mike, thank you for taking the time to leave a review. The Idaho BMI team appreciates your feedback. Unfortunately, you would need to contact the hospital for any discrepancies in billing. We want to ensure that all of our patients have the best experience possible and encourage you to reach out to us with any questions or concerns you may have about after-care.
Fantastic experience: I just want to say thank you Dr Brown and his team they're all awesome. I would recommend him to anyone who's ask me were I went. This is a life changing for me I've tried so many different ways to lose weight and I couldn't.
Hello Olga, thank you for taking the time to leave a review. The Idaho BMI team is so happy you enjoyed your experience with us. We strive to give our patients the best care and support possible during their journey to better health.
Fantastic experience: Doctor brown and NP Kate are the best. Very thorough and supportive. I have highly recommended Idaho BMI to several people. I can’t say how happy I am with them and what they have done for me and my health.
Hello Shanta, thank you for taking the time to leave a review. The Idaho BMI team is so happy we could help you with your journey to better health. Thank you so much for your recommendations.
Fantastic experience: Dr. Brown is amazing. I can't say enough good things!
Hello Emilie, thank you for taking the time to leave a review. Dr. Brown and the Idaho BMI team strive to give our patients the best experience possible. We're so glad you enjoyed your time with us.
Fantastic experience: First consult with Dr Brown and he really explained things in a way that was easy to understand and was really knowledgeable. His front staff was really nice as well, which is always nice to see
Hello Jill, thank you for taking the time to leave a review. The Idaho BMI team strives to ensure each of our patients has the best experience possible. We are so glad you enjoyed your consultation with us. We look forward to taking this journey with you.
Fantastic experience: Dr Brown and staff are all fantastic to work with. So much knowledge and support from everyone! This is a very caring and supportive group of people and I would recommend them to anyone!!!
Hello Mardi, thank you for taking the time to leave a review. The Idaho BMI team is so delighted that we could serve you so well. We strive to make our patients feel as comfortable and supported as possible throughout their time with us.
Fantastic experience: Dr. Brown and Kate along with the entire staff are so great to work with and I am so glad I have them to go on this weight loss journey with me. They are attentive, listen to my issues or concerns and offer praise when I stick to the plan and achieve my goals. I am almost 8 months post op VSG and I could not imagine any other team to assist me as I go through this experience. Thank you so much for everything! If you are thinking of going through this journey yourself, trust in the process, listen to his podcast "Brain over Belly" and let it change your life too!
Hello Catrina, thank you for taking the time to leave a review. The Idaho BMI team is delighted you've enjoyed your experience with us. We strive to make our patients as comfortable as possible throughout their journey with us. Thank you for tuning into the podcast!
Fantastic experience: My first consultation was amazing. The staff is super friendly, and Dr. Brown made sure to answer all questions. I appreciate everyone helping me get things moving so fast!
Hello Christine, thank you for taking the time to leave a review. The Idaho BMI team is delighted we could serve you so well. We strive to make our patients as informed and comfortable as possible.
Fantastic experience: Staff was friendly and welcoming.
Hello Lori, thank you for taking the time to leave a review. The Idaho BMI team is so happy that we could serve you so well. We strive to make our patients feel as welcome and comfortable as possible.
Fantastic experience: The scheduler was so very kind and pleasant to talk to!
Hello Robin, thank you for taking the time to leave a review. We're so happy you had such a great experience with us.
Fantastic experience: i was impressed with the knowledge and the genuine care that i was given
Hello Dan, thank you for taking the time to leave a review. The Idaho BMI team is delighted we could serve you so well. We are dedicated to our patient's health and strive to make every experience with us as comfortable as possible.
Fantastic experience: All of the staff are very kind and easy to work with. Dr. Brown was incredibly knowledgeable and really took the time to talk to about my concerns and answer questions. He seems to really care about his job and his patients. The whole experience left me feeling hopeful and I know that I am in great hands!
Fantastic experience: I appreciate the direct approach and the educational information. Knowing what to expect is comforting
Positive experience: New to this practice, but felt very positive about the doctors knowledge about this extremely important situation
Fantastic experience: To say my visit was enlightening is putting it mildly. I am beyond pleased I got a phone call letting me know of a cancellation and I am really glad I was lucky enough to be able to come in today. I feel very comfortable and very happy with the decisions I have made.
Fantastic experience: Everyone is friendly and very helpful.
Fantastic experience: Met Dr Brown at my first consultation. The staff were fantastic when I arrived. They got me into a room really quick and had a very informative conversation with Dr Brown. I'm really looking forward to going on this journey with Idaho BMI.
Positive experience: The good: they were super kind and informative. They were able to get me in promptly and I feel confident that I will be on the surgery schedule soon. Dr. Brown seems ready and willing to help, he seems in it for the long haul, not just to get the surgery done and the insurance money pocketed. It sounds like he’s opening up his own surgical center within a month or so and will still be able to do procedures despite other healthcare centers putting non-urgent procedures on hold due to the pandemic numbers! The concerning: they do have sales for bundles of protein shakes and vitamins. There seemed to be a little bit of miscommunication and they didn’t realize I had already been working with another doctor/clinic and had done the work for my insurance to approve it all. They require payment ($25) for submitting FMLA paperwork. Not a single person was wearing a mask, nor did any of them offer to wear one despite me wearing one and me mentioning I have an immunocompromised child who is too young to get vaccinated yet. I asked the Dr. and he assured me that he both had COVID prior to the vaccine becoming available and that he is now fully vaccinated. Overall, my assumption is that people in this area could care less about masks or COVID protocols, but this certainly was unnerving for me. If I weren’t so frustrated with having worked toward this for the last 8 months, I’d likely look for another clinic, but they seem eager to help; they have the resources to make it happen, and I’m willing to give them a chance since it’s really me who will lose out in the long run if I choose to walk away from a future that will be healthier.
Fantastic experience: My wife and I was very impressed with Dr. Brown's initial consultation. He was very informative and explained his procedures in great detail.
Fantastic experience: Had surgery feb 18, 2021. Gastric sleeve. 6 months later I am down 65 pounds. No more diabetes medicine, no cholesterol medicine, no cpap machine. Can't believe I am now wearing size 4. Healthy eating. This has changed so many things and I am doing what I can to stick with it forever.
Positive experience: I appreciate all the help I get here.
Fantastic experience: The team is very helpful and polite. Very happ i am getting my surgery from you.
Fantastic experience: The staff was very friendly and accommodating. Dr Brown was very personable and took the time to both explain the different variables that cause weight gain and the path forward. With both a list of things to begin now and thru the future. Understanding how food reacts neurologically helped a lot and made a lot of sense with things I had already read. Above all he seems to understand how obesity affects every facet of my life and appears not only willing, but eager to help me finally defeat it and regain as much of my life back as possible along with avoiding future health traps. I highly recommend.
Fantastic experience: Staff is very friendly. Dr. Brown was very informative.
Fantastic experience: This office made me feel great after I left! All the staff is warm and so friendly! I feel supported by the team of staff they have! They answered all my questions and made me feel like I made the right choice switching to Dr. Browns. Made this experience that was not going well, a whole lot easier. Surgery was 9/20. Dr browns program works! I am down 120 from my highest weight and over 100 down from surgery! I feel amazing and it's easy now!
Fantastic experience: I was welcomed with open arms. The front desk staff, nurse and Dr Brown were very sweet and informative. Dr Brown didn’t make me feel bad at all and is very knowledgeable. I’m excited to go back.
Fantastic experience: This was my first visit to see Dr. Brown and his staff. What a wonderful cheerful place. All the staff were very helpful and friendly. Dr. Brown is easy to talk to, patient, listens, makes sure you understand what he is talking about and answers your questions with respect and understanding.
Fantastic experience: When you have educated yourself about the Sleeve procedure and you think you know most of it, Dr Brown shakes your foundation and blows your mind even more! So very excited about what happens next! The Journey has begun!!
Fantastic experience: I’m not going to say the Doctor looks like he could be Clark Kent’s hot dad, that would just be so unprofessional of me as a local business owner myself but I will say he is knowledgeable, informative and has a plethora of resources to help you along your journey. I just listened to his podcast brain over belly and it has confirmed for me even more so that I should get a revision surgery from my vsg to rny. The staff at this office all look like they could be on an episode of Greys anatomy, like seriously they look amazing and so far have been helpful. I’m hoping that my insurance will allow for this and if so I’m going to update this review with a social media handle dedicated strictly to this surgery that will take you along with me during pre op and post op. Will keep you all posted!
Fantastic experience: UPDATE— Dr Brown called got me in as soon as he could. I had my first appointment with him. He is kind, understanding, and very informative! I’m excited to continue a journey with him! *****I have yet to see a dr. Had an appointment scheduled that they rescheduled for me after it was booked months in advance never actually confirming with me the change. Claimed to have left a voicemail when I done have a voicemail box. Then saying oh maybe it was an email, but showing no proof of email either. So now I get to wait a month and a half for an appointment.
Fantastic experience: Dr Brown and his staff where very friendly and knowledgeable. Dr Brown was very patient with all our questions. Staff has been kind and prompt with information and Insurance details.
Fantastic experience: I was having pain in my upper right quadrant of my abdomen and suspected it was my gallbladder. I schedule an appointment to see Dr. Brown who recommended a HIDA Scan to be certain. The scan indicated that my gallbladder emptied slowly (10%) and was subsequently diagnosed with cholecystitis. Dr. Brown performed Cholecystectomy at TVH within a few days. I was great working with Dr. Brown and his staff. I found them to helpful and responsive. I would recommend this office to anyone looking advice and procedure relating to your gallbladder.
Fantastic experience: The good: Every single staff member is incredibly kind and thoughtful. I’ve never once felt judged or ashamed. Each person I’ve come in contact with has been encouraging and uplifting. I had the gastric sleeve and have lost weight. So... it works. I appreciate that extra emphasis on lifestyle changes provided at Idaho BMI. The areas for improvement: The office is busy so in terms of insurance requirements and approval... do your own foot work. Make sure you understand the insurance requirements (visits, weight loss required etc) so your not caught off guard at the end.
Fantastic experience: I had sleeve surgery on 10/19/2020 and am so happy that I did it. I am still losing and I feel so much better. Dr Brown and his staff were so great. I see them every month as a follow up and they are almost like family now. If you're considering weight loss surgery but have fears I suggest you make an appointment and talk to Dr Brown to see what your options are.
Fantastic experience: I had nothing but the best experience with Dr. Brown. He was very knowledgeable, kind, and supporting. Everyone at Idaho BMI took great care about me, and they gave me the tools I needed to succeed in the future. I would highly recommend Dr. Brown.
Fantastic experience: From my first appointment I was seen, heard, and given credit for my life experience and understanding of my own body. The chemistry of our bodies and our brain is complicated. Idaho BMI has a modern philosophy that cures you. I'm confident in my choice to have WLS. Dr. Brown is an expert surgeon and bariatric specialist. Im so thankful to be on this journey.
Fantastic experience: Dr. Brown is great! Very supportive.
Positive experience: I got a lot of good information about what the process and surgery would be like. They said a nurse would call with more details. I do wish everything was up front. However, I am not impressed with Dr. Brown's view on the covid 19 virus and how careless he acted regarding masks and his conspiracy around it. These were literally his first words to me. Not professional. Made me think he isn't a reliable doctor. What else does he not take seriously? UPDATE FROM COMMENT BELOW: Saying that you believe the virus has long been gone is not spreading anything but false information. I made up my mind from that comment I wouldn't continue with the process. How is that professional? My boss just had it, way to undermine what we've been working so hard to defeat. This is a medical facility. How does wearing a mask harm anyone? You know how we get to hope and normalcy? Doing our part by wearing a mask and not spreading false information, especially in a medical facility.
Idaho BMI's current policy on COVID is very intentional. I ask every patient if they are comfortable with me not wearing a mask. If a patient is not comfortable, I continue to wear a mask. We are one year into the "shut down." The risk of COVID is very low now. But depression has increased 400%. Anxiety is up %300. Suicidal ideation has doubled (especially prominent among young adults). It is estimated that 1 million cancers have gone undetected over a 9 month period as a result of the shutdown. Almost 200,000 businesses have closed due to the shutdown. Millions of people have lost their jobs. Countless lives have been wrecked. And with the numbers of cases so low now, public health leaders and experts are strongly advocating we reopen the economy and get back to living our lives. The Ada County Health District has lifted the mask mandate. The risks of COVID are very low in Idaho now. While we are respectful of our patient's wishes regarding masks, we are unapologetic in our message of optimism and enthusiasm about the future and our desire to help people live fulfilling lives. Fear is contagious. And so is Hope!
Fantastic experience: Great Doctor & Staff. Dr. Brown takes the time to review your case in detail and come up with a plan to work with you and determine which surgery would be in your best interest. Everything is explained in detail and all the tests you need are scheduled by their staff. I highly recommend him.
Fantastic experience: I came in so scared and terrified. Dr Brown and his associates were so kind and friendly. While I only had just a consolation most my fears were calmed and dissapated. Getting the real facts about my obesity and options (so not as scary as I thought) gave me so much relief. So glad I went in.
Fantastic experience: Dr Brown and his staff are fantastic. My wife and I recently went through his program for the bariatric weight loss surgery. He took the time to explain to us all the steps thoroughly and made sure that we were both comfortable with it. My wife has gone through several other programs for weight loss and no doctor was ever like Dr Brown. He takes the time to explain that it's more than just the surgery it's about changing your lifestyle and to rethink why we eat.was it we have already recommended to several our friends that struggle with weight to go see Dr Brown.
Fantastic experience: Dr Brown was so kind and explained everything so good all the nurses and staff where so sweet
Fantastic experience: Everyone was so friendly and helped make me feel more relaxed during what I had anticipated to be a very emotional appointment. Dr. Brown seems very knowledgeable, and I am looking forward to working more with this office to get my life back.
Fantastic experience: So kind, from the moment being greeted at the front desk, the nurse, and finally Dr. Brown. He is very knowledgeable, articulate and treated me so kind! I had my husband with me and Dr. Brown answered all his questions too. We left feeling like this was the right place to go! So excited for my new journey!
Fantastic experience: Totally Surprised!!! I was expecting a very clinical and starched atmosphere when I arrived for my consulting appointment. The two people upfront greeted me with smiles and made me feel welcomed and not alienated. When I was escorted to a private room, I was put at ease and answered some questions before Dr. Brown came in which was a short two minutes. He explained and answered all my questions. Even drew some diagrams. I totally recommend Dr. Brown and his Staff. Skip Nagel
Fantastic experience: I was impressed with how friendly and profient the staff was. Dr. Bdown answered all my questions effectively.
Fantastic experience: Dr. Brown and staff are amazing!
Fantastic experience: Idaho BMI was on time and professional. Everyone was very nice. Dr Brown spent about 30 minutes with me. He explained everything in detail and answered all my questions.
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