Allina Health Richfield Clinic

Fantastic experience: I am so grateful for the Obgyn dept here! I saw Dr Tracy for a urgent visit and was blown away w 1)how quickly they got me in 2)how kind and compassionate everyone was from Scheduling nurse to front desk to CA to the doctor. Dr.Tracy was so helpful and thorough. She made a very uncomfortable and painful issue much easier to deal with. Thank you!!

Negative experience: Garbage the doctor didn't listen to anything didn't even know it was there for my hand or anything n kept trynna give me more subs instead of other meds sent my meds in and didn't even approve them Armstrong or whatever his name is needs to be fired we need new people that actually want to help

Fantastic experience: It Has always been positive and informative for my situation.

Fantastic experience: Great experience on my first visit to this clinic today. Appointment started on time, everyone was helpful, and all my questions were answered. Was able to get labs done on site and didn't feel a thing! It's not my neighborhood clinic but it was worth the drive. Highly recommend NP Lauren Weinberger.

Fantastic experience: Knowledgeable doctors, helpful staff, easy to get in and see people

Fantastic experience: Dr. Morrow is the most thorough physician I've ever seen. Her communication style is fantastic and she's so easy to talk with.

Fantastic experience: After my previous doctor retired, I was lucky enough to find Dr. Scherman. She is great, caring and takes the time to talk to you. I would recommend her to anyone.

Positive experience: Care is excellent with Dr Valaas-Turner and staff. Feel listened to and part of the decision making. Very disappointed in moving to outsourcing lab. Waited over 30 minutes for lab draw. Use to getting results almost immediately, now waiting days. Final straw is Quest spamming me with recommendations for additional testing. Prefer working with MD on what I need.

Positive experience: I would have given this clinic ten stars if I hadn’t had to wait a whole hour for the lab to call me in just to take blood I’ve never waited that long before this clinic outsourced their lab.

Negative experience: Crowded, rushed through, didn't get to ask needed questions

Fantastic experience: Clean and friendly. Doctor and her staff listened and started a treatment plan.

Fantastic experience: Always been seen in a timely manner given referrals for physical therapies and other needed medical modalities and I’ve always been happy with care I’ve been given

Fantastic experience: Easy to navigate. Professional and courteous staff. Highly organized.

Negative experience: I have had to tell them that my brith control skips placebos EVERY TIME including at my physical. So, when I pick it up, it says I’m too early to fill my birth control since I skip the placebo pills. This has happened three times. They cut me off from my birth control with no warning that I’m passed due for an appointment. They also fill one month at a time which is unnecessary and adds another 20-40 minute trip of waiting in a long line each month. This most recent time, it took 3-2 calls, then they filled it at the wrong pharmacy. So I edited the pharmacy pick up location, which cancelled the adaptation to my prescription stating that I skip placebo pills. I had to call AGAIN, now they’re refusing to fix it at all. The nurse always uses a harsh tone when speaking on this matter. She left me a voicemail saying they are not going to fill it. Now I’m on hold again. I have been bleeding excruciatingly for a week now because of this issue, I’m in pain, I’m miserable. Some women have horrible periods and of corse.. the doctor is a man. I don’t think this clinic really seems to care about womens health. Also I called to complain abt the matter, and I should she allowed to have the prescription I requested, now I was hung up on. I’m being absolutely 100 percent polite, no tone, no complaining, just explained the issue. Fun fact: most of the time it’s not necessary to bleed while on the pill.. it’s not even a period, it’s withdrawal bleeding. But notice how no woman is typically offered an option to skip that horrendous part of the cycle

Fantastic experience: Dr. Rita Hurd takes the time to listen and give you all the details. Don't be afraid to ask questions and be your own advocate. She listens.

Fantastic experience: I have never had a negative experience with this clinic...whether personally or accompanying someone else. My primary doctor, Dr. Rita Hurd, is attentive and thorough in handling my concerns. She checks my history and evaluates what test are appropriate. She is very personable. I feel that my medical needs are in good hands!

Fantastic experience: It was the first time to be at this location. It was easy to find and is a nice clinic. Of course our main reason to come was Dr Mudkanna !!

Fantastic experience: I continue to be highly impressed by Dr. Sam Spears and his associates at Allina Clinic in Richfield. Dr. Spears and his nurse provide efficient and high health care delivery for my health needs. Dr. Spears follow-up is second to none! He always follows up on what he says he will do. I feel very fortunate to be a patient here and, specifically, under Dr. Sam Spears. THANK YOU SO MUCH for this appreciated care!

Fantastic experience: I like the care I receive from Allina.

Fantastic experience: Friendly staff who kept things moving. I barely had to wait as I moved between admin staff, nurses, and the doctor that I saw. I appreciated how the workers were friendly and kind to me!

Fantastic experience: I have gone to Allina Richfield for many years, and I am always happy to drive out of my area to see Dr.Salita. He listens to me and always suggests ways to improve my health. He is a very kind Doctor and I recommend him to anyone looking for a new doctor.Thank you for keeping him employed at your clinic!

Fantastic experience: I love the doctors here! Dr Peterson is absolutely amazing!! We have been seeing him for over 10 years! I highly recommend him

Positive experience: Dr Spears is a gifted physician who is able to understand patient needs and address them most appropriately. Preventative nutrition is not stressed by healthcare as a whole it seems. Maybe that's entirely a patient's responsibility. But that's not a critique of Dr Spears but rather healthcare as a whole

Fantastic experience: Timely, know me, explained all to me.

Positive experience: My visit included a mammogram, doctor visit, labs and Xray for my right hip. The mammogram was a little late and the technician was very apologetic. The rest of my visit went very smoothly, organized and professional.

Fantastic experience: My Provider Dr Peterson has been awesome no complaints on my part thus far. He is patient, kind , a great listener and usually steers me in the right directions for care.

Negative experience: The wait times are ridiculous. If I have an appointment at say 11am, I always end up waiting 25-40 minutes before the doctor actually turns up. I’m here on time why aren’t you? This isn’t a one-time occurrence. It’s every time.

Fantastic experience: Responsive and timely work toward a solution to meet my family's needs by admin and support staff. Scheduling team is especially prompt and courteous when an urgent matter needs attention. Our regular provider is knowledgeable, delivers care with compassion, is clear with instructions and expectations. When that provider is not available, the alternate providers give care in a similar manner. They seem to know our medical history and respond to questions with the detail we want. Very transparent service. Lab techs who draw blood or perform other tests have all been skilled and kind.

Fantastic experience: The doctor was kind and caring. I was lucky to get her as a dermatologist.

Fantastic experience: Dr Armstrong provided excellent medical advice to me at our virtual visit. He is a very fine physician and I’m fortunate to have him as my primary care physician.

Fantastic experience: I have always been happy with the care I received at Allina Health in Richfield.

Fantastic experience: Amazing reception staff and great doctors!! Thank you Dr. Vo ❤️❤️❤️

Fantastic experience: Dr Armstrong is the best!!!

Fantastic experience: Woodlake clinic has great customer service. I’ve been going to this clinic for 23 years due to the ease of communicating with my doctor and staff, and my primary care physician has been great to work with.

Fantastic experience: Overall, good patient follow-up appointment. Quick, concise and excellent service.

Fantastic experience: Another year. Another annual physical. Today's visit was greeted with a smiling check-in staff, received by a familiar nurse, visited with the doc who has saw me for over a decade, and concluded with the usual expedient lab tech work. The whole visit was short enough to feel efficient, long enough to feel like l visited with friends.

Fantastic experience: I have always had a very pleasant and positive experience with this organization as my entire family has been seen with them for over 15+ yrs. Unfortunately theirs a first time for everything and I had a welcome meet and check for my toddler as our previous primary was wonderful yet left another location for different opportunities. So I did some research online to see who maybe could take me on for women's health and my son for pediatrics, so then I picked Dr. Haveman and everything went terrible after the first visit outside of my control of course as if she was far from what I could have ever expected. Seemed very discriminatory towards my son off tops so I very politely addressed it to the office staff and rescheduled with someone else that I know will be great because she's been with my entire family. All I can say is the nurse was very pleasant and my son being 3 yrs old and busy was very calm and comfortable around her and he was very well mannered and passed all his tests with her entirely along with laughed and enjoyed himself. Then the nightmare came in with the new doctor seemed very hostile from walking right thru door causing my son to not pay attention because he could feel her energy towards us and she made him very uncomfortable asking me if he had pajamas at home for his nighttime routine and said he couldn't have the phone at all at night for screen time only 1 hour a day in a 24 hour period and absolutely never outside of that almost demanding it on me as if parents don't have options when they all watch a little movie or lullaby at night before bed which is very normal for him and his other young siblings. Then it went from that to her saying she believes he's 50th percentile in her understanding him when any other adult including the nurse during actual visit that have been around him can hear him clearly and he's a talker even at a young age usually more then most toddlers around him and I have him already studied up for pre K requirements. Hasn't done his screening yet but we have time still for that state requirement. At home he knows all the pre recs. Anywho, I wouldn't recommend her to any person of color with small children because after what I experienced I hope she learns to treat and have her level of professionalism and patience with the little tots especially the 1's of color more effectively and pleasantly giving them a chance vs the way she came at me as a mother especially considering this was suppose to be a meet n greet to have her as a primary. Thanks

Fantastic experience: I highly recommend Allina Health in Richfield and Dr. Duncanson. They are very kind and helpful and Dr. Duncanson is highly efficient and caring.

Fantastic experience: I have been with Dr. Woodworth for many years and I can't say enough on how caring he is and always going Above & Beyond with my care and his follow up .. even calling me when I had a situation and I needed help!!! Dr. Woodworth is so kind and caring making you feel good!

Fantastic experience: When I go see Dr Armstrong at the Allina Richfield Clinic I can relax knowing I will be heard and understood. That I will be seeing a seasoned doctor who will know what I need and address all my concerns. I have a great feeling of trust in him. This sort of care is invaluable to me. I am grateful for it.

Fantastic experience: Everyone treats you kindly and the doctors are very good and listen.

Fantastic experience: I've always had good care here.

Fantastic experience: Excellent service. The lab techs and general practice docs are all top notch. The nurses care about you and are happy to answer all your questions.

Fantastic experience: My doctor is the greatest of doctors that she paid more attention to my problems and come up with a good solution to solve them. For that I’m grateful.

Fantastic experience: I was very impressed by Dr. Valaas-Turner at our first meeting. She reviewed my file before entering the room; listened carefully; explained options thoroughly, and looked at me instead of the computer screen.

Fantastic experience: Dr. Scherman is wonderful. She is kind, attentive, knowledgeable and patient. I feel fortunate to have her as my doctor.

Fantastic experience: Dr Anne Scherman is the best primary doc on the planet. She is very personable and is well prepared in understanding my medical history in great detail before my appointment. Great listener and has my best interest at heart. A valuable partner in helping me manage my health. Plus, Dr. Scherman has a great sense of humor. Always a productive visit with a few laughs. Great balance of being an excellent physician and down to earth realist.

Fantastic experience: Very professional and experienced senior medical staff - Support staff very pleasant and engaging - Office and administrative staff that’s very helpful - We are very pleased with AH in general.

Fantastic experience: I have been with this clinic for decades, and continue to get medical care here even after moving farther away. The office and medical staff are exceptional, the doctors (esp Jorgenson, Scherman, & Armstrong) provide excellent care, and they take the time to listen and then choose the best treatment for me. I keep returning here because of the relationships we've established, and for their unsurpassed care for me and my family.

Fantastic experience: I highly recommend Dr. M Vesterfelt for dermatology. She's kind, gentle, and explained things in ways I could understand. Dermatology can feel really personal because of the whole body exam, but I felt very respected during my mole check. Dr. Vesterfelt used the utmost of discretion by keeping all parts that she wasn't actively looking at well covered.

Fantastic experience: My provider, Dr. A Scherman at Richfield Allina clinic is the best in the field. Her nurse Sarah is just wonderful. Both are highly skilled, compassionate, have really great "Clinicside" manner and I have been cared for through the past years with absolute competence! Couldn't have better. trudee e able

Fantastic experience: Receptionist very friendly. Nurse was professional and friendly Dr. Vesderfeldt was wonderful. She listened intently, was able to diagnose my situation with prescribing appropriate medications. Explained thoroughly regarding my situation. And was very patient when I asked for clarification. Professional and friendly with good sense of humor. I am very happy and confident with Dr. Vesderfeldt with a high recommendation.

Fantastic experience: Great care!

Fantastic experience: I like the smaller size. Great staff. Easy and close by parking. Excellent Dr.

Fantastic experience: Dr. Haveman is an amazing provider for my daughter. No question is “stupid” or too small. She will make sure has an answer for you & will take the time to explain. If not, she’ll be sure to include it in your after-visit summary. She also understands how doctor visits can take longer than usual at times & when she comes in the room, she makes sure to make it an easy process for a little one who’s anxious about their shots or being in the doctor’s office by making every moment count. She listens to not only the child, but the parent’s own concerns & well-being. I give her all my 5 stars. Every appointment is such a blessing & great experience. Thank you!!

Fantastic experience: We love this clinic in particular, but all the local Allina locations we have visited. We always feel heard and like we have gotten the best possible care. I highly recommend this clinic. While I am cisgender, I have spoken to a few providers at this location and have reason to expect that trans individuals would also receive excellent care here.

Fantastic experience: Dr. Timothy J. Szopa was just outstanding! Explained in detail what my condition was and the treatment method going forward. I highly recommend him. In addition, his nurse, Kelly is tops! And lastly, when you check in, Debbie at the front desk is very detailed. All in all, a terrific experience!

Fantastic experience: Dr. Scherman is the best doctor. Very smart and caring. Always has answers to my questions. Highly recommend her.

Fantastic experience: I have been treated with respect kindness and compassion since the initial phone call to the end of my appointment . Not only did I feel heard , I felt understood! Also I am sober since 1 22 2024 because of team at Abbott Northwearern's team while hospitalized Thank you

Fantastic experience: Staff provided great care and were very efficient. Would definitely recommend!

Fantastic experience: First the Doctor Salita, is amazing, #1 I'd give 100 stars, my issue is with the clinic itself, the medical records, billing, departments. They are a complete mess, do not come here if you have an issue, you will get the run-around, lost paperwork, can't figure out anything, wrong information each time you talk to someone. I would gladly list every single person who doesn't know how to do their job properly. The way they do this management is just shameful for 2024.. Feels like we are in 1932 or something, and I need to send an ET phone home message.

Fantastic experience: Always a very informative honest appointment with Dr Peterson!

Fantastic experience: I've been seeimg Dr. Scherman for a few years and even though it's a 40 minute drive from the northern suburbs I continue to see her. She is kind, compassionate and smart. I would highly recommend her!

Fantastic experience: I have been a patient at Richfield clinic since 2016, was recommended by my daughter who was an medical assistant there. I love my provider, and the staff. They have always made me feel at ease, and go above and beyond with my health care.

Fantastic experience: Allina Richfield clinic has recovered from the natural downsizing of providers with COVID. Appointments are available, and there is no waiting for that appointment. Dr Hurd is my PCP and I am grateful to have this caring, knowledgeable physician on my medical team.

Fantastic experience: I highly recommend this clinic. Whether it's the receptionists, phlebotomists, PAs, or other staff, they're all professional, efficient, and personable. And I'm especially pleased with Dr. Sam Spears, who I've been going to for a long time. He's very well-qualified and thorough, and a very nice person who connects with you and truly cares about your health.

Fantastic experience: Excellent doctors who listen and care about the patient

Fantastic experience: Always professional, thoughtful care. They take time to find out what questions I have and communicate possible solutions.

Fantastic experience: Dr Salita is an excellent physician. He listens and answers any questions I have . He cares about how I am feeling.thank you so much

Fantastic experience: Have had good care at this clinic. Staff are professional and always friendly as well. They provide requested information with patience, and respond to messages quickly.

Fantastic experience: Friendly and fast

Fantastic experience: Friendly efficient staff Patient centered treatment I’ve come here for 25+ years and always had a good visit. Dr. Armstrong is the best!

Fantastic experience: Great clinic with awesome Doctors.

Fantastic experience: Great service. And the staff always listens to your input.

Fantastic experience: Best Clinic in the Metro area

Fantastic experience: My doc (Jorgenson) is fantastic, very caring and a great listener. He’s been my doc for many years, maybe 20. All the staff are friendly and very competent. I never have to wait. I actually look forward to going there, tho it is only about once or twice a year!

Fantastic experience: Excellent customer service, friendly, caring, helpful, and attentive to your every need.

Fantastic experience: I usually schedule my appointments for first-thing-in the mornings, so this may have something to do with it, but I have found them to always deliver friendly and speedy service. And the blood draw I had yesterday was absolutely painless. Amazing.

Fantastic experience: Knowledgeable, trustworthy and caring staff.

Fantastic experience: Always a complete and thorough physical! A great team to work with!!

Fantastic experience: Dr Woodworth is the best!

Fantastic experience: Great clinic. Efficient and caring people with specialists when needed.

Fantastic experience: My pcp is very thorough, an excellent listener, and answers all my questions. He’s very responsive. The staff are all friendly and kind. The clinic is in a pleasant and easy to get to location.

Fantastic experience: Allina Woodlake Clinic in Richfield is fantastic and I would recommend it and the providers there to anyone seeking quality, compassionate care.

Fantastic experience: Dr. Ranier and his staff, with knowledge of how to help me heal and humor and kindness, gave me hope that my bruised brain could actually be healed. Their techniques actually retrained my brain.

Fantastic experience: Great Communication, Professionalism, and very Friendly Atmosphere!

Fantastic experience: My family and I have been seeing Dr. Scherman and her amazing team for years. They are warm, caring, and most importantly, they listen. The reception and scheduling staff are so friendly and helpful, and the overall care at this location is excellent. I highly recommend Allina Richfield Clinic for medical care that can be trusted.

Fantastic experience: Dr Armstrong is the best doctor with the best staff. They always go above and beyond to help my health care needs.

Fantastic experience: Always receive high quality care here.

Fantastic experience: Dr. Morrow and her whole staff are the best!

Fantastic experience: They do a great job with helping people and there are good places to go too.

Fantastic experience: This clinic retains their doctors so you can establish your care with one provider. I have had the same doctor for over 10 years and have not been bounced around from doctor to doctor. Continuity of care is important to me. The people are kind, caring and understanding.

Fantastic experience: Great care! Very friendly and professional staff. A++++

Fantastic experience: Dr Salita is an excellent physician. He listens and answers any questions I have. He cares about how I am feeling. I can send him a medical message and he responds or his office does. Office staff is caring and thoughtful

Fantastic experience: Dr. Woodworth is an amazing physician. He has been my physician for 22 + years. He's through, empathetic, understanding and so caring. I drive 1 hour/one way to see him without a complaint. The office and nursing staff are so friendly and helpful.

Fantastic experience: Internist to oversee my complicated care. Cards is also Allina MD at Cent Laks. Nephologist is associate Allina MD. Allina Derm MD now available at Richfield. Have appointments with all before end of term year

Fantastic experience: Allina is the best place to go for treatment. They do not waste any time to address medical issues. I was been seen in another hospital for my salivary stones, the doctors kept me doing continued testing to tell me your insurance does n9t take this surgery. When I went to Allina, in two months time, KY surgery has been done, and I can eat perfectly fine now without any problems. Thank you Dr. Predoni. (I hope I spelled your name correctly) He was so good to do periodic checks on the surgery area, to make sure it is healing properly. Also, no long time waiting in waiting rooms

Negative experience: I wish when you go online to get a medical appointment, and ONLY virtual appointments are available. That after you submit the reason for your appointment and it appears that you probably are going to need in Clinic medical tests, that the appointment will change from a VIRTUAL to an IN PERSON appointment.

Fantastic experience: From time of check in till time of departure, I was cared for by caring, respectful personnel

Negative experience: I’ve been sitting for 45 minutes waiting for a flu shot. The RSV that I was supposed to get I was just told is not covered. If they would have told me that I would have just went to Walgreens. Customer service here is none existent. No one cares about their patients.