 
                            MPower Fitness - 24 Hour Gym
 
                                            Information about MPower Fitness - 24 Hour Gym
Opening hours
- sunday: (closed)
- monday: 5:30-20h
- tuesday: 5:30-20h
- wednesday: 5:30-20h
- thursday: 5:30-20h
- friday: 5:30-18:30
- saturday: 8h-14h
24 HOUR GYM, 10,000 sqft Free Weights Area, Over 200 Classes a MONTH, Childcare (Kids Corner), Private Showers, Personal Training, Indoor Cycling Studio. You have fitness goals — we have the facility and the people to make them a reality. No matter how or when you like to work out, we have you covered!
Our comment from Nutrifinder.net about MPower Fitness - 24 Hour Gym:
MPower Fitness is a leading 24-hour gym located in Palm Coast, known for its friendly atmosphere and outstanding services. Among its various features, the gym offers a *dedicated kids corner*, allowing parents to work out without worry. Many members have praised the professionals in the kids area as 'patient and caring', creating a safe space for children to play while parents exercise.
Recent updates have transformed the facility with a *clean and modern layout* that caters to a diverse range of fitness needs. Members appreciate the *variety of equipment* and engaging fitness classes suitable for all levels, confirming it as ‘the best gym in Palm Coast.’ Classes, such as Zumba and TRX, are particularly popular among patrons, contributing to a strong sense of community.
However, some users have mentioned challenges with membership cancellations and the organization of weights in the gym, suggesting improvements could be made in these areas. Despite these occasional issues, the positive feedback surrounding the staff's friendliness and helpfulness greatly outweighs any negatives.
Overall, MPower Fitness is celebrated for its *supportive team*, *excellent childcare facilities*, and a safe environment for families, making it a top choice for fitness enthusiasts in the region.
MPower Fitness - 24 Hour Gym: Reviews
Fantastic experience: Great gym! If you have small children and looking for a safe space while you work out, this is definitely it! Recent updates and expanded spaces have really made a big difference. Highly recommend!
Fantastic experience: The ladies in the children’s room are great! Very patient and professional.
Fantastic experience: Best kids daycare I’ve ever had in a gym! Such lovely people and so caring of my kiddos.
Fantastic experience: I just had to share our experience here. First I love the gym in general for myself but I have a young son and it’s been such a blessing to be able to drop him off at the daycare there. It’s been a slow process trying to get my son acclimated but all the ladies in there have been so helpful and caring. Ms. Olga, Ms D, Nicky, and ms Giselle have really helped us navigate this transition and we are so grateful! We love it here. Thank you.
Fantastic experience: Best gym and childcare
Fantastic experience: Review for the kid’s corner: I have only had good experiences with the kid’s corner! I do wish the hours were extended but the staff is wonderful; my kids feel comfortable there and enjoy going.
Fantastic experience: Best gym, nicest people and great childcare center!!!!
Fantastic experience: Super great environment! Clean and convenient!!
Thank you Jacob, we appreciate your positive feedback. Thank you for being part of the MPower family.
Negative experience: The gym is nice and clean but if you'll decide to cancel your membership than you better check your bank statements regularly! I had to cancel my stepdaughter twice cause the cancelation didn't go through. The best part when my wife signed the cancelation form with the owner himself - only to find out 9 months later they were still charging her and of course they weren't able to find the form
Cancellations are accepted via certified mail and in person in which the member signs in and then we process the cancellation electronically. If your cancellation was not processed this way, then it is not valid per your agreement.
Negative experience: I love that it's 24 hours. PF dropped their 24 hours policy here so that's a good thing. However, my issues are as follows. I got a membership at MPower for the biking room. However,you can only use the biking room if you pay for a class or get the upper tier(elite) membership. Listen I'm from NJ. We had the Y, where 30 a month got you access to the basketball, tennis, swimming, cardio,weight room. Even better there was the NYSC franchise. 59 a month got you access to every gym in the tri State. But the general per gym fee of 30 got you access to the boxing room, biking room, aerobic/yoga room, as long as there were NO classes. To pay 30 here and then be told I cannot use the equipment is a joke. Trust your customers and give them access to the biking room, and I will fix this rating to coincide with a full review of the FULL gym
Negative experience: Read your contract very carefully….always, but especially here.
Thank you for your review. We are a locally owned business who fully disclosed the terms of membership on our website, at the gym prior to signing up and members are extended a 3 day rescission period. We value every member that comes through our doors and appreciates what we offer our community.
Fantastic experience: We love our dance classes with Michaela and the kids corner is absolutely wonderful. My guy was a little nervous at first but they are so patient and sweet and worked with him! Now he's making friends and playing on his own. We appreciate these ladies so much!
Thank you and we appreciate you. Our kids corner team loves what they do and we are so glad you entrust your little one to us while you visit our gym.
Fantastic experience: We have enjoyed using this gym so far. My children love going to the kid’s area. The ladies there are wonderful and my kids always have so much fun!
Thank you for supporting our business and for your great review.
Negative experience: We have been members of empower fitness since 2016. Recently My husband and I were sarcastically kicked out of a Pilates class because of a discrepancy of a credit card payment. Only half we pay as rest is covered by insurance automatically!! We had no notice of a problem with the credit card and they wanted a three month payment for a 7 day late fee. Our letter to the owners brought NO response however we did get notice from the finance company that the monthly payment was due ONE WEEK AFTER we were kicked out and there was no mention of a late fee. BEWARE!!!!
Thank you for your review however, our front desk team did make you both aware of your outstanding balance prior to you entering class but was ignored. We provide a wonderful gym to all of our paying members who keep their accounts current.Fees charged for uncollected payments and NSF fees are incurred by us by our billing partner and therefore rightfully passed onto out customers when payments don’t go through. We would love to welcome you back but the account must remain current.
Negative experience: I’ll start my review with the only positive thing about this gym which is the child care. This is the only reason I still go here and I can’t think of any other reason to sign up for this gym. Over the last year I’ve spent more time looking for matching weights and another gym with child care than I have training. The one area of the gym that does have matching weights is usually taken by some sort of class. The actual equipment and weights for someone that wants to lift is more of an after thought. So if you do come here expect it to be very disorganized and if you can bring your own weights and just use the barbells, bench, and squat rack here. Which oddly there is essentially one squat rack as the other 3 are in the room used mainly for classes that don’t use the squat racks. Edit: to respond to your comment about other gyms. I’d like to point out most other gyms have matching weights. This is the first one I’ve been to that looks like the weights were taken out of a lost and found box. Also it doesn’t matter what time you go to the gym the weights are always a disaster. I’ve seen employees not putting weights away or adding to the mess that is the weights
Thank you for your review. Our team really does try hard to keep all of the weights in order but as in every gym, not every member puts weights where they are supposed to be after they are used. Is impossible to keep weights in appropriate areas during our peak times we appreciate your understanding as our team continuously strives to do better each day.
Negative experience: My wife and I joined for two months, cancelled, and after everything was said and done it cost us around $400 $78.58 to join $39.58 for the membership rate $39 to cancel Even though I was two days past renewal, they are still charging me another full month anyway just because. We literally went twice but they won't help you, they're just looking for your money. Just go to Planet Fitness or something, you could get eight months of a bigger gym for just their stupid fees.
Hi Michael, thank you for your review. We are sorry to hear that you have cancelled, however our membership rates, fees and cancellation policy is fully disclosed on our website, at sign up and on the agreement you signed when you joined (which also allows for a 3 day right of rescission period). We are not "just looking for your money". A vast majority of our members love our facility and see value because they visit our gym frequently. Our gym is made available to our members 24/7 despite you not attending frequently. We can understand how this would not be a good value for you if you only attended once or twice but we structure our overhead under the presumption that all our members will come frequently and we budget and staff accordingly. As the agreement also states, you are entitled to use the gym during your 30 days notice window. Enrollment fees cover future repairs and equipment replacement, Planet Fitness does charge their members a fee annually. Once again, we are sorry to see you both go, but also wanted future members who read the review to understand the discrepancies in your statement. All the best wherever you end up joining.
Fantastic experience: Love this place!!! The kids corner is wonderful! They are great with my toddler and I trust them! I’m also a huge fan of Saturday yoga and Tuesday TRX classes!
Thank you so much for your positive feedback. We appreciate you as a member and for taking the time to share your thoughts with us.
Positive experience: Decent gym. Alot of outdated and damaged equipment. Most of the people in the morning seem to be there for socializing (heard very clearly over my noise canceling headphones) and the classes are hard to get into (the good ones anyway). Probably gonna cancel my memberships soon.
Hi Doug, thank you for your review. My understanding is that you were at MPower this morning during peak times where classes are starting. It can be noisy at that time but that is pretty typical of any gym that offers both group fitness and equipment for their members. As you know we provide a 26 hour window for members to sign-up for classes. Most members rush to sign up and then by the morning, many cancel leaving openings for those who truly want to be in a class. This is the case for 99% of our group fitness classes. If you are still having an issue, we do have a suggestion box available for our members to not only express suggestions but also offer solutions. At MPower we love to foster community. We are locally owned and operated (so not some big fancy chain gym) but we do love that our members come in and socialize while also coming in to workout. As for equipment age, we have several new pieces just added only a few months ago, many of the older pieces work far better than the new equipment that is being sold these days. We maintain our equipment daily, so if you do happen do notice something damaged, our front desk should be informed of it. We appreciate you as a member and we are open 24 hours a day, 7 days a week and it is quieter after 11am and before 5pm each day.
Fantastic experience: I love this gym. One of the best iv seen. Only issue iv seen is they have signs reading "cameras are watching and a $25 fee for not reracking weights" and they obviously don't watch the cameras because there is always weights not reracked.
Thank you David, our staff does their best to pick up after members who break the gym rules. There are times however where one member will use a weight and another takes over the same weight and then our staff cannot be sure if the members who walk away from it will return. Unfortunately, it is impossible to track down all the culprits, but we really do try. Appreciate the feedback.
Fantastic experience: This gym is a wonderful facility. It’s clean, the classes they offer are fun and challenging, and the kids care area is top notch. The ladies in the nursery are kind and caring and know each of my kids by name. You really can’t find a better gym better in Palm Coast.
We love our kids and thank you for the positive review. We appreciate you!
Fantastic experience: Great selection of equipment and lots of classes, there is truly something for everyone! The Kid's Corner is the best, the staff is energetic and always engaging with the kiddos. Hands down the best gym in Palm Coast
Thank you Melissa! Love having you in our MPower family.
Fantastic experience: Mrs.D, Mrs. Olga and Gisele are fantastic! I feel very comfortable leaving my daughter in their care while I get a workout in. They are always so friendly.
Thank you Kelsey for letting us know how we are doing. We love our kids and our staff. It's important that children feel loved and are happy during their stay at MPower.
Fantastic experience: Miss Dolores and Miss Olga are wonderful with my kids! I really appreciate the great childcare while I work out!
Thank you Sarah for the wonderful feedback. We love having your children visit with Miss Dolores & Miss Olga. They are the best!
Fantastic experience: Love this gym. The staff is super friendly. I especially adore the daycare staff. Mrs.D, Mrs. Olga and Gisele, are super sweet and great with all the children.
Thank you Cintia for the positive feedback. We are so happy to hear of your adoration for our kids corner team. We feel the same. They are appreciated and so are you.
Fantastic experience: A Fitness Haven: My Experience at MPower Fitness As an avid fitness enthusiast, I have explored numerous gyms in search of the perfect blend of equipment, atmosphere, and community. My quest led me to MPower Fitness, I can confidently say it's a fitness haven worth raving about. From the moment I stepped through the doors, I was greeted by a vibrant and energetic atmosphere. The gym's modern and spacious layout immediately set the stage for an exhilarating workout experience. The equipment was top-notch, with a wide array of cardio machines, free weights, and strength training apparatus to suit every fitness need. One of the standout features of MPower Fitness is its dedicated team of trainers. Whether you're a seasoned athlete or a novice just starting your fitness journey, the trainers are committed to helping you reach your goals. Their expertise and encouragement provided me with the motivation I needed to push myself to new limits. Beyond the equipment and expert guidance, what truly sets this Gym apart is its sense of community. The camaraderie among members is palpable, creating a supportive and inspiring environment that keeps you coming back for more. Whether you're participating in a group fitness class or sharing workout tips with fellow gym-goers, there's a sense of belonging that makes exercising here a joy. In addition to its stellar facilities and welcoming atmosphere, MPower Fitness also offers a range of amenities to enhance your workout experience. From clean and well-maintained individual restrooms to convenient onsite parking, every detail has been thoughtfully considered to ensure your visit is both comfortable and enjoyable. In conclusion, my experience at MPower Fitness has been nothing short of exceptional. With its state-of-the-art equipment, knowledgeable trainers, and sense of community, it's a fitness destination that truly stands out from the rest. Whether you're looking to break a sweat, build strength, or simply improve your overall well-being, I highly recommend giving MPower Fitness a try. Trust me, you won't be disappointed.
Thank you so much Joey for your thorough review of our gym. We are so happy to have u as part of our gym family. We also strive for providing only the best to our members.
Fantastic experience: Clean, polite atmosphere, 24 hours
Thank you Gail for taking the time to review MPower Fitness. We appreciate you.
Fantastic experience: The gym is very clean, has a wide variety of equipment and the classes are amazing. The classes have great trainers and challenging enough to see results. Also the childcare option is a huge plus as well.
Thank you, Kat! We appreciate the review and look forward to seeing you soon!
Fantastic experience: Lifetime member. Definitely the best gym in PC in my personal opinion of course. Great staff ( yes you Christine) and members. Free weights are sufficient and machines are good. Ample space for classes as well. If you have kiddos there is a spot for them too (for a fee I believe)
Thank you Tristan. We appreciate your sharing the positive feedback with us. We highly value everyone on our team, Christine is definitely a pillar to our gym.
Fantastic experience: mpower is the best gym in palm coast
Thank you TBrays03! We appreciate you being part of our gym family.
Fantastic experience: The only gym I’ve ever been consistent with. Love the variety of classes offered and the trainers are wonderful. The ladies who work in the childcare are amazing.
Thank you Natasha! We always strive to put our best foot forward. Appreciate you being part of our gym family.
Fantastic experience: This is an awesome gym. My wife and I were in town visiting family and we needed a workout, so we checked out Mpower. Super friendly staff and great equipment. Everything you need for a full body strength workout with weights and machines.
Thank you Truman for taking the time to review us. It's customers like you who really help small businesses thrive. We love serving our community.
Negative experience: You guys need to fix this pos door opener machine you guys have installed for afterhours so sick and tired of coming to the gym and having to leave or wait for a member inside notice that you are standing outside or call the 844 number and go thru so much verification and wait time for them to unlock the door . 2 stars because over all the staff are nice and the place is clean small machines and not many choices but we know what we signing in for when we come to this gym
We are so sorry for the inconvenience, just know we are aware of the issue and have had an electrician as well as the system rewired in the last several weeks. Please grab one of the owners business cards that are on the right side wall when you visit and call or text if you have issues in the future. We have been asked to go through all these steps before they deem the reader defective. Spectrum has also had service interruptions lately which would also cause the door to malfunction.
Fantastic experience: Mpower is awesome! There are so many great classes and amazing trainers. The kids corner staff is wonderful. It's so nice to be able to get a good workout in without having to worry about my kiddos. So grateful for this place.
thank you Emma for your valued Feedback and for being part of our wonderful gym family.
Negative experience: I say this with respect but I think there are a handful of people who only come here for the kid zone. It’s the only gym with a kid zone in the area, so us parents are forced to use this gym. The women watching the kids are amazing but the gym itself isn’t really worth the money in my opinion. 1. At any point, you can watch people trying to find matching weights for their workouts because it’s so disorganized. 2. There are a lot of folks who don’t wipe their equipment down and while the staff can’t really monitor that, I think they could spot clean more frequently to make up for lazy members. 3. A handful of people will use 2-4 pieces of equipment/machines at once- even during peek hours- which makes everyone else wait for them to finish using everything. 4. It would be nice to have an actual dedicated stretching/body weight area because I know there are a lot of people that would like an area to do their own thing or who rely on an open space to stretch for physical therapy reasons- but the only area to do that is taken by small group classes sometimes. 5. In a perfect world where the gym was magically bigger, it would be nice to have a locker room- even a small one. I understand you can’t magically acquire a bigger space though. Nonetheless, I like the staff, so this isn’t against any of them but I do feel like if there was another gym within Palm Coast that also offered a kid zone, a lot of parents would switch gyms. Edit: I’m sorry you feel as though my review is going to negatively affect the people I complimented- I complimented the staff out of respect because I do think they are great people but that doesn’t mean that my opinion isn’t valid in terms of gym setup and my overall experience. My opinion is just that- an opinion through my experience at the gym and I know a handful of other gym members feel the same way. Also, you don’t need my name in order to take my opinion into consideration. Everything I said was with respect, I genuinely want to keep going to this gym, so it disheartens me that your response was more defensive than trying to understand where I’m coming from.
Hi Anon, thank you for your review. We do have wonderful and dedicated staff and based on your review and as you also noted, most of what is mentioned is outside our control. It’s unfortunate that the very people you compliment are the very lives you affect when leaving a poor review. If everyone left a one star review for small businesses on issues such as the ones you mention, it would cause them to go out of business. We certainly hope that you also take the time and provide positive reviews for businesses you enjoy. We will reply to each of your concerns below so that it can help others when choosing a gym. We have several areas with dumbbells and every weight has a match. It is virtually impossible to keep all weights and other equipment from being placed in the original place. In the ideal world, every member would put things back where it belongs. Gym etiquette is incorporated into our gym rules but it can be difficult to enforce unless we are informed about it as it is occurring. We do offer members a verbal warning and then we cancel repeat offenders. We do offer private bathrooms which the majority of our members prefer over shared locker rooms. Our staff does clean and walk the floors hourly but if there is something you see that needs to be addressed during your visit, please let the staff at the desk know or a manager as there is usually a manager on site. In reference to the size of our gym, MPower Fitness currently occupies over 13,000 sqft of space and there is no current centralized area in PC to expand into a new space. A 1 star review seems harsh considering that we do offer so much to our community and do our best to accommodate families as a whole. If you speak to a manager when you visit and the front studio is not in use for a class, we can make that available for stretching. Also, it would also be fair to note that December-March are the busiest months for gyms. Since this review was posted as anonymous, we cannot address these concerns with you in person. Thank you.
Fantastic experience: Loved the variety of equipment. Great staff too! The best gym in Palm Coast!
Thanks Valeria! Appreciate you taking the time to review us and we can’t wait to see u again!
Fantastic experience: Amazing Gym with Awesome Equipment and an Awesome Staff. Very Clean Establishment. Best Gym in PC.
Thank you so much! We appreciate you and truly try our best to keep our members happy.
Fantastic experience: Best fitness center in Palm Coast. Amazing team of trainers. If you like group classes, then this is your place. They offer a wide variety of classes, from dance to weights, yoga, and pilates and zoomba and so much more!!. State of the art equipment too. So come in and make some friends. This place is a game changer!Excellent trainers!!
Thank you Louise for your positive feedback. We appreciate you!
Negative experience: Heres my problems with it. 1.) The only thing this gym had to clean the equipment was rags that kept getting reused by everyone. So essentially you and dozens of other people just keep wiping your sweat onto the equipment. 2.) Super disorganized, There are crates full of equipment piled high in the corner by the cardio/ barely any weight plate racks and the plates themselves are old rusty metal mixed with rubber ones.They are scattered randomly throughout the gym. 3.) Smelled pretty bad in there. Not sure if it was the sweat buildup from everyone or just lack of cleaner being used but it was pretty rough smelling. 4.) I have active n fit and the front desk lady was very kind but I dont think had full training on how to put me into the system. I did see the owner reads these which I think is pretty cool. If you do read this owner some thoughts I had to improve it. 1.)Get paper towels and cheap paper towel holders to attach to the walls instead of rags. That'll cut down on sweat sharing between guest/ cut down on sweat smell and maybe use better scented cleaner. 2.)Standardize the equipment, make everything the rubber plates to avoid the rusting and add plate racks to keep it organized throughout. Get rid of the old equipment. 3.)Maybe have employees go around cleaning equipment themselves every hour, I have seen a lot of gyms prioritize that. 4.) Some more training for staff on the new active n fit sign in. This wont be my gym but hopefully this helps, I know theres a lot of out of state people moving here and they'll be having pretty similar standards. Best of luck to y'all.
Thank you for your review as it provides us an opportunity to do better. The gym cleaning towels are changed every hour by our staff and we do have antibacterial gym wipe stations throughout the gym along the walls. Our front desk staff would have gladly provided you a fresh towel or showed you the stations. Additionally, we will certainly look into who signed you up and retrain if need be as we always want to make sure our members experience is great from the moment they walk through the door. We have full time-cleaning personnel so I’m afraid that the odor may have been specific to someone at the time.
Fantastic experience: I love working out here! The people who run it are not satisfied to rest on their laurels, instead, they are constantly looking for ways to improve the gym. The staff are friendly and knowledgeable. The place is clean and well laid out. It's just a great gym!
Thank you Donald for your review and for being a wonderful member at MPower. Have a great day!
Negative experience: I give no stars unfortunately I’m forced to give one. My daughter and I went to the gym to take class. We were turned away by the two front desk ladies. One turned her nose up the other was loud saying nope we won’t have enough time to sign you up and take your money. I have gone to other gyms and have never been turned away because we didn’t have a membership. Unfortunately they lost 5 memberships. It may not affect them at all and not care but I care. We just moved here from another state and this was the worst embarrassing first impression of palm coast. How can they fix the issue , talk to the ladies and make sure they are not rude and be a tad more discreet when speaking with potential clients. Even having the drop in sign a waiver then talk after class. I’ve been in the fitness and dance industry for over 20 years and that’s how we did it. Not turn them away at the door. No star for lack of professionalism. Wish them the best but we will not be returning. Location Palm Coast Fl.
Hi Jennifer, as owner of the company, I am disheartened to hear this. I do appreciate the review as it gives us an opportunity to retrain our staff. Unless the class had already started you should have been provided a waiver and the rest could have been handled after class. I do apologize and if you do return, we would like to make this right please ask for Fatima.
Fantastic experience: It's very busy and loud tonight, but most nights it's quiet.
Thank you so much Kiersten. We love serving our community through Fitness & Health. Appreciate you taking the time to leave feedback so that we know what we are doing right as well as what needs improvement. Have a wonderful week!
Fantastic experience: I've been a member for the past year and a half! I love working out here! They have great equipment and classes are super! The staff is very friendly and welcoming! I've also been doing personal training with David Paul. He has helped me change my shape, strengthened my muscles and my doctor tells me, that he's keeping me out of a wheel chair!!! MPower Fitness is The Place for excellence!!!
Thank you Stephanie for taking the time to offer your valuable review for MPower Fitness. We too, think highly of David and we love being part of this community. Glad to hear that you are getting stronger with each workout. Look forward to seeing you again.
Positive experience: Enjoyed the gym experience here but I’m disappointed in the cancellation process. They charge expensive cancellation fees that were more than my monthly membership which makes no sense to me. It’s too bad. Probably would not sign up again. Thanks Mpower Fitness.
Hi Haylie, thank you for feedback. Our cancellation fees are fully disclosed to our prospective members prior to signing the agreement and there is also a copy of the agreement sent after signing with a 3 day rescission period to allow all members to review the terms and conditions. We are sorry if you overlooked the amount at signing however, it has not changed since you became a member. Also, a 30 day notice (while still being able to use the gym) and a $39 cancellation fee is very reasonable in our industry. Wishing you the best and thank you for your time as a member.
Fantastic experience: A very clean facility with friendly employees, many wonderful classes to choose from and their kids corner is a safe & fun place to bring your children while you workout. There’s no other gyms like MPower.
Ty Chloe! We appreciate you taking the time to review MPower Fitness.
Fantastic experience: Joined about a week ago, very friendly staff, and very friendly gym members. Very clean facility and cheap, unless you go to Plant Fitness but no one likes them unless you like pizza parties before and after the gym.
Thank you Carter for your review. We have a wonderful team and serve and wonderful community. With so many people struggling food and/or food addiction it's important to recognize that their gym is not the place to put forth temptation. We appreciate your valuable feedback, hope to see you soon!
Fantastic experience: Easily the best gym in this region. The lay out is great, the equipment is clean and well kept, & the staff is knowledgeable. & it’s a great price. I don’t think they could honestly do anything better.
Thank you so much Amber! We appreciate your positive feedback. We really do love hearing from our members.
Fantastic experience: I’ve been going here on and off as a guest for about a year now. The staff are amazing! Not only are they really informative they are also fun. Dom showed me a card when I was having a really bad day. The equipment is great and the classes are pretty high energy. Would recommend
Thank u!! We love our staff and welcome our members like family.
Fantastic experience: Great clean environment, VERY friendly staff and workout junkies alike!
Ty so much for your review of MPower Fitness. We are glad you are part of our gym family. See you soon!
Fantastic experience: Signed up today and the staff are friendly and the facility is very clean and organized. This gym also has a hammer press and a lateral raise machine which is hard to find in the gyms in palm coast. I look forward to working out here often.
Thank you Kevin! We do have a pretty awesome staff. Glad to hear that you just joined. Look forward to seeing you!
Fantastic experience: So far so good. I love being able to come to a gym anytime I want. I also love how they offer kid care so that way I have zero excuses for working off the baby weight gain. Nice area location also
Kaila thank you so much for your positive review of MPower Fitness. We take pride in offering kids corner services so that every mom & dad can show their children the importance of stay active and fit. (and the kids love that area too, lol) Appreciate you.
Fantastic experience: Good gym
Thank you, Andre. Welcome to MPower Fitness!
Fantastic experience: Excellent classes....emphasis on sanitizing equipment..including weights....etc
Ty Linda! We appreciate your feedback. See u soon!
Fantastic experience: David at the front desk, always greets with a smile, checks me as soon as he sees me coming in and is constantly cleaning the equipment.
Thank you Margaret! David is a great addition to the team! :)
Fantastic experience: I've been going to this gym for the last 2 years plus. The entire staff has been absolutely amazing. My personal trainer Rachel has helped me get rid of my lazy dad bod. Not only is this gym has access 24/7 but classes for everyone's needs. They have been going above and beyond to make sure everything and everyone stays safe and continue attending this gym. If it wasn't for this gym and there amazing and friendly staff I probably would be extremely unhealthy and lazy. They showed me and helped me made amazing progress and will never stop going there.
Thank you Alex! We appreciate you so much and we look forward to seeing you soon! :)
Fantastic experience: I this gym so much! After experiencing other gyms in the county Mpower is the best fit hands down! They have childcare and they have more classes than any other gym around. The instructors and the trainers are so good at what they do and you can tell they love what they are doing!
Thank you Katie! We appreciate you so much and we look forward to seeing you soon! :)
Fantastic experience: I get the most for my money at this gym. There's a wide variety of classes that other places can't offer, the desk staff is so friendly and helpful when I need it It seems like there is something for every type of workout. I also see staff cleaning and disinfecting which makes me feel even better about coming here!
Thank you Brightan! We appreciate you and we look forward to seeing you soon!
Negative experience: The PT session was great. I paid for 3 mos PT training that ended in March and learned the gym was also charging me a fee for use of facility-,ok fine BUT they kept charging me to date even though I am not a member and wasn’t allowed access after March since no PT scheduled. Was told sorry no way to refund fees ATF but made sure it was no longer being charged. Personally find it bad business practice - so just heads up if you do PT as a nonmember. The PT was great but their busn policies are bad.
Hi Debbie! You are a member even with a personal training membership. Like many other subscriptions or memberships, it is ultimately each member's responsibility to follow the cancellation policy. We do not monitor your sessions or activity to see if you are using the gym and cancellation is not automatic. We will need to be notified for all cancellations in order to process it. This is a normal business policy and we will continue to practice it. The gym has been open and personal training is available with many different trainers. We also allow members to freeze their account at NO cost for the first two months. We understand this is a hard time for many members and we are always willing to explain policies and work with every member. Have a great day!
Fantastic experience: One of the cleanest gym I have ever seen. Front desk staff is amazing!!!!
Thank you Dom! Without you, this gym would not be the same and we couldn't agree more.
Fantastic experience: This is an amazing gym! First of all they are clean. Everytime I go someone is always cleaning. The staff greets you with a smile and is very helpful with checking into classes or group sessions. I love small group!!! They are also the only gym to offer childcare. The workers in the kids corner are so sweet and kind too.
Thank you L. MA! We appreciate you and this review. We can't wait to see you soon!
Negative experience: If I could rate this place less than a star I would. I haven’t even stepped foot in the building but what I can tell you is that if you ever have a problem with this place and choose to express that online, they will literally retaliate instead of trying to fix their screw up. I witnessed multiple employees berate and belittle a friend/former customer after he voiced his frustration on Facebook. They then CANCELED his membership. I am dumbfounded.
Hi Dominic! We take defamation of character very seriously online and in-person. We have worked hard to be where we are today and have always welcomed feedback from members. Most members know all three owners by name and anyone can make an appointment to see any of them. We, however, will not accept behavior from any member whose intent is to defame our facility. This type of behavior can lead to cancellation based on the discretion of management. We value our amazing staff and the services we offer.
Fantastic experience: Wonderful place to workout and great atmosphere to be in, alot of positive energy
Hi Larry! Thank you for feedback and we can't wait to see you soon! :) We appreciate you!
Fantastic experience: Clean gym with plenty of equipment and space. Love to go there
HI Barbara! Thank you for feedback and we can't wait to see you soon! :) We appreciate you!
Negative experience: This is exactly the case when step in costs $50 , but step out will cost you $100 and one hour phone conversation with someone from nowhere to explain why did you exactly decide to quit. Staff 5* Equipment 3,5* Classes 5* Management 2*
Hi Sergei! We have made it very clear when each member signs up that there is a cancellation fee of $39. We have no problem charging $50 for our elite plan based the services we include. We offer childcare, 24/7 gym access, a spacious weight training area, unlimited fitness classes, private shower rooms, towels, lockers and access to nutrition coaching, personal training and small group training. We have also personally explained to you multiple times at our facility the procedures we have in place by our staff and owners.
Fantastic experience: Best gym in Palm Coast! I love the fitness classes! The child care is excellent, staff and trainers are very friendly, the atmosphere is very nice.
Thank you! We appreciate your feedback and can't wait to see you again in class. :)
Negative experience: Initially I enjoyed the place. And as long as you do not have a billing question or want to cancel, then they are great. You will have to jump through hoops and have little to communication from them. Feel free to read through any of their responses that do not praise them (like the one just below me) and you will see why I rated a 2 for not professional and poor communication. MPOWER please do not feel the need to respond to this, we both know you have m email address and I have a lack of understanding for your curt responses.
The main issue with Google reviews is that it allows users such as yourself to leave poor reviews without disclosing the full identity of the user. This leaves business unable to properly rebuttal allegations made against them. We at MPower operate completely above board disclosing our cancellation policy publicly on our website www.MPowerFlorida.com as well as within the membership agreement. Unfortunately, members prefer to leave negative reviews instead of accepting responsibility for not completing the terms for which they signed up for. Our cancellation policy is very fair in comparison to most gyms across the nation. 30 days notice and a maximum of a $39 cancellation fee with NO LONG TERM CONTRACTS. As with any contract, there are obligations for both parties.
Positive experience: During this difficult time where this fitness center asked we support them during the shutdown during this pandemic we continued to pay $55.05 every month. Now that we want to cancel I will be charged an additional $55.05. Due to these restrictions wearing a mask and doing cardio workouts restrict breathing and now creating a greater health concern. Please take notice billing goes through a third party which is ABC Financial. When you want to discuss an issue regarding this you have to talk to gym. These people are just to collect the money and how they do it they do not care. Felt like I was a ping pong ball that I need to call here and call there to simply cancel and give a written notice. Best of luck to rest that remain at this location.
Thank you for your review. Unfortunately, the information contained within your review is inaccurate and false. All current and future members can visit www.MPowerFlorida.com to join and/or to see our fully disclosed terms prior to joining. The agreement you signed clearly outlines these terms and we would be glad to send you another copy of it upon request. Currently, any member who wishes to cancel must provide a 30 days notice and a $30 cancellation fee. Quite fair compared to most facilities. More importantly, we would like to address your false statement regarding our facility charging members during our State mandated closure due to COVID. NO MEMBER was charged for the duration we were closed. Even though we were not obligated to stop payment for memberships, we did so as a courtesy as these are unprecedented times we are in. Anyone reading this review is welcome to come in and visit MPower Fitness and see quite the contrary...we do care and do operate our business fully above board. All owners are on-site daily and would be glad to meet with you at anytime.
Fantastic experience: I love the classes here!
Thank you so much Tiva! We love having you as part of our gym family! See you soon!
Fantastic experience: Excellent gym great equipment and staff
Thanks so much Omar! We love having you as part of our gym family! See you soon!
Fantastic experience: amazing service. amazing gym. the quality of service and machines are worth every penny. won’t go any where else.
Hi Jess! Thank you so much for your feedback and we appreciate you! We can't wait to see you again. <3
Fantastic experience: Clean machines & equipment, friendly atmosphere and always providing the most up-to-date classes! I take small group training, personal training and spivy with Courtney. She’s very knowledgeable, patient, and will keep you motivated. Best gym in Flagler county 3 years running. Thanks for being a great Health facility who loves to give back to our community! Join this gym, you won’t regret it!
Hi Sarah Thank you so much for your feedback and we appreciate you! We can't wait to see you again. <3
Fantastic experience: Love this gym! I've been a member for several years now and this gym does not disappoint! Clean facility with so much to offer! Friendly and professional staff ready to help you on your fitness journey! Best in town!
Hi Diana! Thank you so much for your feedback and we appreciate you. We can't wait to see you again. <3
Fantastic experience: Best gym in Flagler County hands down! They are very professional, clean and offer the best classes around. The rates are very affordable and competitive for the area. You won’t find a cleaner gym. The owners are very humble and give back to the community any way they can. Support a small locally owned business!
Hi Kaci! Thank you so much for your feedback and we appreciate you. We can't wait to see you again. <3
Negative experience: Poor customer service!
You are not even a member. Signed, Management
Negative experience: Make sure understand what it takes to cancel membership. I have never been to a gym that makes you can the 3rd party company to cancel membership. It's unfortunate the customer care do not work well in that area. I got charged twice the same fee when I have called to cancel my membership. They don't seem to care as long as they get their money.
Hi Andrea, thank you for your review. Yes, we do encourage all of our members to take time to know the terms and conditions for this reason, they are publicly posted. Most larger gyms have 3rd party billing companies just as we do. These companies have been negatively impacted by circumstances beyond their control, just as you and we have. Our cancellation policies are completely transparent and are not only included in the agreement you signed but are also posted on our website. I just looked over your agreement and it clearly has your initials accepting the 30 day notice, $30 cancellation fee. You are also still able to visit the facility within those 30 days notice. I would ask that when you leave a negative review that you consider balancing that review with truth. That being our members (including your account) were not charged for the time we are closed and our policies are clearly outlined. We are locally owned and operated and operate on very transparent terms with our members.
Negative experience: I was visiting the area on vacation. Called to verify the price for a weekly membership prior to getting a ride over. Upon arrival was told that "I didn't talk to them" and the price was nearly double. I showed them the number I called to make sure it was correct. It was but they asked who I talked to I was unsure and didn't get a name. I was told basically they were the only one there so thats the price. Response to owners comments: I understand that retraining is required for your staff. In particular the employee at the front desk. The attitude in which I received was unprofessional. If I can show you a phone log of an over 3 minutes call to your business number this should be "proof of speaking with someone at your business ". It is not my responsibility to know who answers your phones and that they give out the wrong information. To say me giving an honest review of a business is hurt small business is ridiculous poor customer service is hurting your small business.
Hi Kimberly, thank you for your review. Unfortunately since you are unable to provide a name of who you spoke to we cannot re-train the employee who you mentioned misquoted our membership pricing. All of our membership prices are publicly advertised on MPowerFlorida.com. We hope you will re-consider visiting our facility. Daily drop in fee is currently $10/day if that is a better option for you. Also, we would like to mention that our business (as have many others) was negatively impacted by the recent shut-down and your review does not help support small businesses. A better way to have handled this is to have provided a name of who you spoke to and then ask to speak to a manager or owner.
Negative experience: UPDATE; as you can see by their snarky and rude comments, I did not sign a 30 dollar cancellation fee. I signed a 15 dollar cancellation fee because I have membership with my health insurance, however they are still trying to charge 30 dollars. Beware of this gym. I only tried to cancel my childcare and class fee. I also contacted their financial management over FOUR times now.
Based on your review we have concluded one of 3 things, you are either severely misinformed, not a member or have a lot of time on your hands. Our cancelation policy is pretty straight-forward and the same for EVERY member. 30 days notice, $30 cancelation fee. All our agreements are month-to-month and every member receives an emailed copy of their agreement fully disclosing the above during the registration process and then also are provided a copy in their email. We were closed from March 15th-May 18th and our members will be reimbursed for any fees deducted during that time period. The $5.00 monthly on-going account hold fee only applies to those who wish to return to MPower. Call us tomorrow at 386-445-2508 and ask for Melissa, Justin or Fatima and we will gladly read your agreement to you and answer any questions you have or come in and see us. Trashing businesses on Google with misinformation is not acceptable when we have a published phone number and you have made zero attempts to contact management. Please stop spreading false information.
Fantastic experience: I moved to Palm Coast last August and joined M Power Fitness soon after I got here. It's the cleanest gym I've ever gone to. The staff is very friendly and makes you feel welcome. They have group classes and offer individual workout programs. I'm writing this review during the current Covid 19 time frame. This week the gym reopened and It's even cleaner than it was before. They're at a 50% capacity as required by the governor. Social distancing has been implemented and they're doing everything in their power to make this a safe experience. I highly recommend this facility from my personal observations and experiences. I'm 65 and it's the best gym I've ever been to for what I need to stay fit.
Thank you so much Rich for being a member at MPower Fitness. Your feedback is so valuable to our business, we appreciate you.
Negative experience: Liar. Such a poor behavior. They want to have my wife drive 300 miles to cancel their useless membership and keep saying they wouldn't accept a cancellation via email. Funny is, that I cancelled via email and they accepted. So if you such a shady business that you have to lie, hoping people wouldn't be able to cancel, the at least get your story straight. Hahahah, did you see their response, so they really don't care and apparently can't read. They accept a cancellation via email and from another one they want them to drive 300 miles. But surprise, we cancelled through our insurance, it states clear that we can do that, if you want I can send you their 300 pages fine print hahaha
Thank you for your review. It is impossible to address a concern on a review page when the reviewer does not provide their identity. Our cancellation policy is clearly stated on each agreement for all of our members. If you wish to receive a copy of your agreement, please email us at [email protected].
Fantastic experience: Worked out here for a weekend visiting my buddy, could sworn I saw Mcadoo deadlifting 405... Great gym though super clean great staff, good ambiance.
Thank you so much Christopher! Hope to see u around soon.
Negative experience: The sign up process was easy, and it was nice while working out when it was slow. It’s smaller than the gym I used to go to before I moved here to Palm Coast. The staff, is okay. I’ve met more professional, informative and willing to be more helpful. Furthermore, now this year, with my insurance you have to pay an additional $15 a month for kids care along with classes. Which I wasn’t personally interested in the classes. Just wanted to use the equipment but I have a toddler and no family near. Seems like this year this gym wants to make more money and not look out for their members with kids. Other gyms have been much better than this service, and kids care is included with their gym rider.
Hi Essie, thank you for your review. I'm sorry that your experience was not a positive one. It is unfortunate that your insurance no longer covers the childcare portion of your membership. We recommend you address this concern with them directly. Our facility cannot absorb the cost of childcare for every member and keep our doors open. The average member attends the gym on average of 1-2/week (totaling 4-8 visits a month). When broken down each member contributes $1.87-$3.75 a visit to care for your child for up to 2 hours, certainly not enough to qualify our gym as one who "wants to make more money and not look out for their members with kids". For this reason many of our members are able to bring their children and are able to enjoy their workouts knowing their children are safe and onsite. The average health insurance reimburses fitness facilities $2/visit up to 8-10 visits. Most negative reviews are often left when a customer is unsatisfied with the value of the product and/or staff upholding company policy. If you provide us your full name (as only a partial identity is provided above), it gives our facility a fair opportunity to reach out to you directly to address your concerns. We are proud of our community oriented family-owned facility, love our staff and appreciate members who support what we do on a daily basis.
Fantastic experience: I have been a member of Mpower since they started in 2016. Before that it was Atlantic fitness since 2010. Mpower is large and clean with every equipment you can imagine. They offer a lot of classes for every fitness level. I like the group classes so this gym suits me well. What keeps me coming back are the good friends I've made and the great classes and instructors. But of course we all have our favorites. My favorite is Michaela. I love all her classes from Zumba, trx, barre, stretch etc... Her classes tell it all you as they are always full. She is definately a key instructor at Mpower as she has a lot of followers like me. She has been my faithful instructor for 10 years now. There are other great instructors too. But to me she is an an exceptional gifted talented instructor. I like her techniques. I highly recommend her. She is amazing. I thank Mpower, all the members and instructors for their contributions in making a great gym happen.
Thank you so much Bilge. Let's bring in 2020 together! We love our instructors too. Our MPower family is amazing and we love offering a safe place where people can go get fit and make new friends.
Negative experience: Better options in Palm Coast.
Ty Robert for your review, we understand you are leaving this review after being denied access to our facility as a trial member. Unfortunately, as we explained 3 day trials are reserved for local residents only. We will correct and retrain our staff to avoid future miscommunication for guests. $10 day pass is always available for non-residents. We are wonderful and fair facility but like any business we do have policies and procedures. If you bring in proof of local residency we will certainly honor the free trial.
Positive experience: Best gym in Palm Coast by far. Friendly and competent staff. Personal trainers on site. Their bread and butter business is their large selection of fitness classes. This is not a hard core body builder gym. I'd guess that 90%+ of the membership comes for the classes. Peak hours Mon-Fri 9-12. If you want to work out and use the free weights, benches, bars, etc. come mid afternoon. Small free weight areas spread over 2 locations. Too few benches. Unfortunately the free weight/bench areas are often monopolized by a few members who will lay claim to several benches during their workouts. As they jump back and forth between a flat bench, incline bench, etc. Come at off hours to avoid this. Typical mix of Cybex machines. Very nice spin bike studio. Good selection of treadmills and elipiticals along with recumbent and upright bikes. Low ceilings give the room a musty smell during periods of hot weather or when the gym is crowded.
Hi Jen! We appreciate your feedback. We can assure you the smell is from people working out and we clean the facility daily and wipe down equipment multiple times of the day. We do always have weights that can accommodate many people’s goals even body builders. We have personal trainers who have competed in different body building competitions like Melissa Morreale and Katie Arnold. We would also like to encourage you to let the front desk know if someone is monopolizing any piece of equipment and we will gladly talk to that member. Thank you for your feedback and glad your overall experience is a good one at MPower Fitness.
Fantastic experience: Painful Bliss
You are doing fantastic Winter. Thank you for the review, we truly appreciate it.
Fantastic experience: My wife absolutely love this place
Thank you so much Mike! We absolutely love what we do and our community.
Fantastic experience: Best gym and instructors in Palm Coast. There is something for all age groups and fitness levels.
Thank you Pam! Always love seeing your smiling face.
Fantastic experience: I love this gym such awesome staff and something to help the most uncoordinated person. They are so encouraging. So many classes this is best deals for zumba, yoga basically everything.
Thank you Deborah for being part of the MPower family and for your review.
Fantastic experience: I had a personal trainer named Melissa. I really did not feel comfortable going to a gym bc I was nervous. First 15 minutes I was in there everyone in the gym was saying “Hell yea kid keep going”. I’m only 13 and I well keep going to this gym bc the employees are amazing and they let me do what I need to do.
That is so wonderful to hear! Stay encouraged, you can accomplish anything you set your mind to in this life and don’t let anyone tell you different.
Fantastic experience: My top pick for gyms in Palm Coast. Great selection of equipment.
Thank you so much! We appreciate your feedback. Have a wonderful week!
Fantastic experience: I'm glad I decided to try MPower. I like the structure the classes offer. I was exactly what I needed to get back into a routine. I love Jessie's classes. As a beginner I feel comfortable in class as she is there to guide through all so I do it corectly, and I feel as a beginner I can grow with the class it fits all of us up to advanced simultaneously. I wish I could have her monday Wednesday and fridays!
Thank you so much Maria! We are so happy to hear how happy you are with Jessi's classes. Thank you for reaching out and have a blessed day. :)
Fantastic experience: BEST gym in town! I love the staff, classes and equipment. Very professional and friendly!
Thank you, Sarah!
Fantastic experience: Great gym, lots of classes to choose from
Thank you Stacey! We appreciate your review. :)
Fantastic experience: Best gym I've ever been to
Thank you sweet Ebony! We appreciate support from members like you.
Fantastic experience: Awesome gym friendly staff, clean. Excellent variety of fitness classes.
Thank you so much for your valuable feedback. We appreciate you and look forward to seeing you again very soon.
Fantastic experience: Absolutely love this gym! There are so many classes available and I have really enjoyed them all. Childcare is included with the membership which is a HUGE plus! We love Miss Anna in the kids' room. :)
We appreciate your feedback, Laura!
Fantastic experience: Great place to workout, amazing staff
Thank you, we value your positive feedback.
Fantastic experience: Cool facility, nice staff. Has a cool rock wall and tires. Daily passes are like $10 which is nice because I don’t live in town.
Thank you Diana, we value your feedback. We do our best by providing a well-rounded facility that caters to the whole family. See you around :-)
Fantastic experience: The classes are great. And the instructors show modifications if needed as well. They keep the facility clean. And everyone is very friendly.
Ty for your positive feedback. We love being able to provide a fitness facility where everyone feels welcome not just the "super-fit". We do our best. We appreciate you.
Fantastic experience: I love it!!
Ty we truly appreciate u and each and every one of our member’s support.
Fantastic experience: Best gym hands down
We appreciate your feedback! If there is any way we can improve our services, please let us know!
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