 
                            Active Family Healthcare
 
                                            Information about Active Family Healthcare
Opening hours
- sunday: (closed)
- monday: 8h-17h
- tuesday: 8h-17h
- wednesday: 8h-17h
- thursday: 8h-17h
- friday: 8h-14h
- saturday: (closed)
We love helping with your Primary Care! We strive to be the best health care practice in Coeur d'Alene, Hayden and North Idaho. We strive to give our patients 100% of our attention and effort every time they walk through our doors. We take the time to listen to our patients, and believe it is a key to our success. Our goal is to provide unsurpassed quality primary care in a comfortable and trusting environment. We have an on-call provider 24 hours per day/7 days per week. At Active Family Healthcare we focus on learning from our patients and understanding their challenges in order to optimize their health and prevent disease. We hope to be the choice for Coeur d’Alene Family Medicine.
Our comment from Nutrifinder.net about Active Family Healthcare:
Active Family Healthcare is a highly recommended medical practice known for its attentive and compassionate providers, particularly Megan Reed and Jennifer Fletcher. Patients appreciate the quality time taken during appointments, allowing for thorough discussions about their health concerns.
Many have shared positive experiences, highlighting:
- Knowledgeable and caring providers who take the time to listen and address patient needs
- Convenience of on-site labs for immediate test results
- Friendly and welcoming front office staff
- The ability to accommodate same-day appointments when necessary
- A holistic approach that includes both modern and natural health practices
While most feedback is overwhelmingly positive, there have been a few criticisms, primarily related to isolated experiences with the office staff. It’s important to note that these incidents do not overshadow the exceptional care provided by the healthcare team. Overall, Active Family Healthcare strives to make their patients feel supported and valued in a welcoming environment.
Active Family Healthcare: Reviews
Fantastic experience: I see Megan Reed. Shes Fantastic. I feel like she spends quality time in our appointments together. Shes so friendly and easy to talk to. I always leave feeling satisfied with the outcome . Highly recommend !!
Fantastic experience: Exceptional knowledge and help even through my toughest issues regarding my allergies and asthma!
Fantastic experience: A good primary care doctor is hard to find these days. Megan Reed is wonderful and attentive. They have labs conveniently on location and she walked through all of my results with me and answered questions.
Negative experience: Do not recommend wasting your time at this place.
Fantastic experience: Megan Reed is one of my absolute favorite providers. She is down to earth, empathetic, knowledgeable, and so helpful.
Fantastic experience: Both my husband and I see Megan Reed. We have had a great experience. They are accepting new patients and can even get patients in same day if they need it. We did not have to wait in the waiting room or treatment room for very long at all before Megan came. She is easy to talk to and very knowledgeable.
Fantastic experience: Dr. Fletcher is extremely attentive and focused on providing the highest standard of care. Her front office staff is always friendly, organized & welcoming. We are extremely fortunate to have Active Family Healthcare in our area!
Fantastic experience: I just love Active Family Medicine! Everyone is so nice and helpful! I would recommend this office to any of my family members and friends!
Fantastic experience: I am new to the area and was impressed with how quickly the office got me in to be seen. I was also very impressed with the amount of time spent getting to know my needs and the level of care provided. Highly recommend.
Fantastic experience: My family has been using Active Family Healthcare for a while now and we love it. My daughter had some confusing health issues and Megan worked with it for as long as she could and then graciously had us pull in some more help. We all got to the bottom of it and she is doing well! I feel supported at this practice for not only my children, but myself as well. Megan is super compassionate and knowledgeable. I know the growth in N Idaho has stretched everyone to capacity, but here I’ve never felt left out to dry. I appreciate all the hard work their office does to return calls and get me in same day if necessary.
Fantastic experience: Very informative and extremely easy to talk to. I look forward to coming back. The staff was friendly.
Fantastic experience: Megan actually takes the time to listen and hear you. Everyone is great down to the office staff, nurse snd phlebotomist. Thank you!
Fantastic experience: I just recently saw Dr.Kush she was amazing! I felt so heard about everything I’ve been dealing with. I’m grateful for the amazing team at this office. THANK YOU.
Fantastic experience: I can't speak highly enough of Active Family Healthcare and Danyel. The entire experience, from the moment I walked in, was fantastic. The staff was friendly and efficient, and Danyel Kush was not only knowledgeable but also took the time to address all my questions and concerns. I left the clinic feeling confident in the care I received. If you're looking for a reputable clinic with a compassionate provider, look no further than Active Family.
Fantastic experience: Friendly office staff. Dr. Reed was very courteous, knowledgeable, and a very pleasant person to be examined by. Just a very kind and professional person to be around. Thanks, Megan, for the experience to meet you. I look forward to seeing you in the future for all my medical needs.
Fantastic experience: Danyel Kush addressed our concerns after having a heart attack. We felt like we had known her forever, she is absolutely amazing and made sure my test results where STAT. Thank you Danyel, you are now a member of our team of doctors.
Fantastic experience: Megan is thorough, easy to talk to and exudes great energy. It is always a pleasure going in to see her.
Fantastic experience: Megan Reed and her team at Active Family Healthcare are all so welcoming and lovely. I had a wonderful first visit with Megan where she was efficient with my time but I didn’t feel rushed. I highly recommend Active Family Healthcare.
Fantastic experience: I LOVE THIS DOCTOR! From the receptionist, to the nurses, to Dr. Megan! I was very anxious as I hadn't seen a Dr. in over a year (mine had retired). I literally had a list of concerns, and Dr. Megan spent (at least) 30 minutes listening to me and actually hearing what I was saying. She helped me to feel at ease with all I have been dealing with. I can't recommend this office enough! Very caring and compassionate individuals! I am beyond grateful to have found them :)
Fantastic experience: Megan Reed is terrific! I'm blessed to have her as my provider, always caring and compassionate.She takes the time to listen to my concerns.If it weren't for her thoroughness my last medical issue wouldn't have had such a positive outcome. Forever thankful!
Fantastic experience: Megan Reed NP has been so great! My husband and I both have seen her and we are both so impressed by her kindness, knowledge and the time she gives us at our appointments. Her MA is really sweet too. I am an RN and tend to be very particular about who I see and Megan is wonderful .
Fantastic experience: I have been coming to Active Familty since I moved to the area 11 years ago. Everyone is so friendly and knowledgeable. Jen is an amazing PCP. She really listens to what I have to say.
Fantastic experience: My son was looking for a new doctor. He just graduated out of pediatric care. My son has autism and he was treated with upmost kindness and respect and listened to his concerns and had the best bedside manner ever I can’t thank you enough for kindness we experienced.
Fantastic experience: Very professional friendly office. I really felt heard.
Fantastic experience: Megan, is the best health care provider I have seen in many years, she listens and takes action on what the underlying issues is, she didn’t just throw a bunch of unnecessary meds at me and send me away, Megan has changed the way i feel about health care. Thank you Megan for being so awesome and kind
Fantastic experience: Active Family Healthcare is Top Notch!!!! Jennifer Fletcher and her staff are very professional, caring and understanding. Highly Recommend!!!!!
Fantastic experience: We have been here for many years, thankful for all the care and recommendations along the way!
Fantastic experience: I’ve been a patient of Jennifer Fletcher, FNP, at Active Family Health Care for 10 years, and I can’t speak highly enough of the care I’ve received. Jen is always friendly, approachable, and exceptionally skilled at what she does. The entire office exudes a welcoming and professional atmosphere. Whether it’s a routine check-up or a more pressing health concern, I always feel well taken care of. Highly recommended!
Fantastic experience: Active Family Healthcare has been amazing ! I have referred about 7 friends and they love it ! The doctor’s and nurses are Great they get you right in for appointments and truly listen to you and care , they always get to the root of the problems
Fantastic experience: Such Amazing Staff, Everything you can ask for in Primary Care!!!!!!
Fantastic experience: Always pleasant and helpful! By far the best pcp I’ve ever had! Listens and does what’s best for the patient!
Fantastic experience: Megan is an amazing provider! She always takes the time to really listen to us, and explore the best options to optimize our health. Highly recommend her and all providers at Active Family.
Fantastic experience: Great group. They take the time to listen to you.
Fantastic experience: Its always a pleasure to check in with Megan on my follow ups. She is very knowledgeable and truly enjoys seeing my wins and successes.
Fantastic experience: I have seen many doctors here in the Kootenai County area, but Megan Reed does not compare to any of them. Megan is truly one of a kind! She is down to earth, extremely welcoming and non judgy, she cares about her patients inside and out. It’s very clear that she does not just see her patients as a paycheck but truly as a person. Megan explains everything in detail and makes sure you understand it before you leave the clinic. She isn’t one to just push medication on you, instead give you ideas and gives you the option of what you want to do. I recommend Megan to everyone!
Fantastic experience: Great care.
Fantastic experience: To have faith and total trust in your medical provider is paramount to me!! Meagan Reed does just that and more! Her caring, attentive and knowledge approach is so greatly appreciated and puts me at ease with any of my medical issues. She is a dedicated professional that truly know her stuff and I have never ever felt rushed. So happy with Meagan Reed and all the Staff at Active Family Health!! Thank you for being there for me!!
Negative experience: Stay far away if you have small children!!! Megan was out of office & so we proceeded to see Jennifer. A few days later my newborn son needed a heel prick test and instead of sending us to the lab (like Megan had suggested), Jennifer insisted we do it in house. It was a nightmare. It took them 15 minutes just to find the right equipment. Once they did, the woman who did the test did it wrong and then another woman took over and had to poke him again. They did a messy job, blood all over & my baby was screaming for 45 minutes while he got his poor little leg squeezed (he was only a week old, mind you). Come to find out the woman who preformed the test was a student and had never done one before. Jenn took it upon herself to make my son a guinea pig for her students benefit and never once informed me of it. The whole time the woman was doing the test I thought she was the nurse but she was a STUDENT. This practice caused unnecessary trauma to my son for their gain and never allowed me to give INFORMED consent. If I knew she was a student I would have never consented. Fast forward months later, we decide to see Megan again (but only because we were desperate and hadn’t found a new practitioner yet). My son is sick and we needed advice on what to do. Usually at a Dr. office you can call in and talk to a nurse who can give you some direction. Well, forget that, they don’t even have one. Just a rude medical assistant who can only schedule you weeks out. We draw the line here, Active family. Don’t call yourself a family practice if you can’t take care of little ones. Megan, if you’re reading this… if you ever change practices, please let us know. We have enjoyed you as our practitioner but this practice (& Jennifer) can no longer get our business.
Fantastic experience: I love the team at AFH. Our whole family goes here and Jen and Megan are fantastic.
Fantastic experience: I’ve been here since 2020 and love how knowledgeable and kind all the staff are. I recommend them to all of my friends and family. Megan became my new provider post 4th baby and she has been amazing for all my post baby needs and getting my health back on track.
Fantastic experience: Megan Reed is the best. Her professionalism and knowledge are above the rest, and she’s FUN!! Do yourself a favor and trust her with your healthcare.
Fantastic experience: Megan is just amazing! Spends more time with you and more thorough than any other Dr I've been to. She really treats the source of the problem rather than just give a pill to treat the symptom. Thank you so much for taking care of my family!
Fantastic experience: Jen has been my doctor for 15 yrs. She is the best .She goes above and beyond with her patients. She is extremely thorough with a great bed side manner. She takes the time to listen and explain everything in detail to you. The office staff is great. I would highly recommend any of her staff they are all very professional. Tammy B
Fantastic experience: I have been going to Active Family Healthcare for 10+ years. Jennifer Fletcher is amazing and always listens to any concerns I have. Their front office staff is very friendly and welcoming. I highly recommend AFH!
Fantastic experience: I love Active Family Healthcare. Staff is friendly and scheduling is easy. Jen Fletcher is my practitioner and she always goes out of her way to make me feel comfortable and takes time to see what’s new in my life.
Fantastic experience: I appreciate that I am able to get in so quickly and that I have such great providers that help me with my healthcare needs. It may sound generic, but it is a genuine appreciation.
Fantastic experience: I absolutely love Active Family. Jennifer Fletcher and her staff are incredible, and it is clear that they care about each and every patient. The combination of holistic and modern medicine is amazing. Absolutely check them out, you won’t regret it!
Fantastic experience: Absolutely amazing group of people work here! Megan is so sweet and attentive
Fantastic experience: I have been going to Active Family Healthcare for 10 yrs and I can't recommend them enough! My son has been going here for 9.5 yrs and Jenn has been so patient and helped so much with financial and more. Love the fact that they have a dietician and a psychologist now. One stop place for my family from physical and mental health to helping us get back on track with our nutrition. Staff is extremely friendly too.
Fantastic experience: Megan is absolutely wonderful! She does not stop until she finds an answer for you. It feels like she genuinely cares about how you feel and wants the best for you. Also very welcoming of when my kids need to come to appointments with me, thank you!
Fantastic experience: Jennifer is very attentive and listens. She follows up and takes my concerns seriously. She is thorough and helpful.
Fantastic experience: Megan Reed is an amazing provider, she listens without judgment and gives her best medical advice without making you feel judged. She is extremely knowledgeable and very willing to go above and beyond the basic medical protocols, I’m excited about supplements that she has suggested for me instead of going to the basic pharmaceutical route. Honestly, I would absolutely recommend anyone who needs a service provider to go to active family and definitely ask for Megan Reed.
Fantastic experience: Megan was top notch! She was ready for my appointment, on time, and great personality with a caring attitude! I would highly recommend Megan and the entire office staff!
Fantastic experience: Megan Reed at Active Family Healthcare has been my primary healthcare provider for the past three years. I wanted someone who took the time to listen and cared about their patients. I love the fact that I can schedule a phone appointment if needed and that other doctors are available in case of emergencies. Active Family provides services for all areas of a person’s health including nutrition and dietary recommendations along with promoting physical activity and stress reduction techniques. I highly recommend Active Family Healthcare to anyone who wants a positive experience when it come’s to their health needs.
Fantastic experience: Megan Reed makes me feel heard and understood. Great healthcare provider. I recommend her to everyone who needs solid, understanding, empathetic medical care.
Fantastic experience: I see, Megan Reed for my body issues and Darcy from my Mental issues. Both are absolutely wonderful practitioners.
Fantastic experience: Megan is wonderful. When I have an appointment with her I never feel like she is rushing to the next patient. I appreciate the time she takes to listen to my concerns and her drive to find solutions.
Fantastic experience: Jen and the team are very professional and honest when it comes to helping patients. I went in for some weird symptoms and bloodwork and Jen's approach was knowledgeable but she let me decide how to proceed with treatments. Such a great asset to our North Idaho community, cannot recommend them enough!
Fantastic experience: Always on time, always friendly and caring.
Fantastic experience: One of the very few doctors I've been to where I felt like my visit actually mattered to them and they were willing to listen.
Fantastic experience: I am very impressed with the prompt care I have received at Active Family Healthcare. Megan Reed was warm and caring, and took the time to listen to my concerns and get a referral sent off.
Fantastic experience: I am new to the area and it was important to select a physician who understands my beliefs as a health conscious person and one who prefers natural remedies balanced with occasional western medicines practices. Megan brought the best of both and I am thrilled to be working with her on my health goals.
Fantastic experience: Great start to a new medical relationship. I need help being healthy, and I think Jennifer can help me! Super staff too!
Fantastic experience: The front office was kind and alert! I am on a group pay insurance plan, and they quickly sent me my itemized receipt for services rendered. Dr. Jen shows her concern for me by giving me many options for my well-being and is inspirational when she gives advice on remedies, It helps as lot! thank you
Fantastic experience: Megan listened to me. Together we made a plan. I appreciate a provider who doesn't just look to meds to solve a problem.
Fantastic experience: Megan and the staff are awwwsome and I really like the text communications with reminders, contact info and address. Five stars.
Fantastic experience: Always easy to work with! Plus they do tele-health! Megan Reed, NP is Awesome!
Fantastic experience: NP Megan Reed is thorough and complete. She listens, and offers sound guidance.
Fantastic experience: I have been seeing Megan as my primary care provider for the last year. I'm fairly new to the area. She is an excellent NP, kind, professional and is a good listener. I highly recommend Megan as a primary care provider.
Fantastic experience: Megan has been taking care of me and my family for years! She listens intently and thinks outside the box. She cares deeply about health and helps you live your best life. I highly recommend Megan if you are looking for a highly skilled and compassionate healthcare provider.
Fantastic experience: These folks treat you like family…only better. Jennifer Fletcher has put together an amazing practice - great care, superb follow-up, a gentle touch. Our whole family is in for life!
Fantastic experience: Wonderful experience. Megan was full of knowledge on how to help me. I left there with a game plan. I've chosen the right provider for me.
Fantastic experience: I highly recommend Active Family Healthcare! I feel treated like family there. The providers and staff go the extra mile to provide quality and timely care.
Fantastic experience: The entire staff here is exceptional! Jennifer is caring and listens. I won’t go anywhere else for my primary care!
Fantastic experience: Nice to be loved & cared for by your doctor/s & partners in health.
Fantastic experience: I am very happy with Active Family Healthcare, especially Megan, our provider. All of the front desk people have been informative and polite. They answer calls promptly and also return calls.
Fantastic experience: Jen is my hero in all areas regarding healthcare. She is very easy to converse with, and a professional, endearing caregiver!
Fantastic experience: So personable, down to earth.
Fantastic experience: I love this office and Megan Reed. I always feel heard and valued. They’re easy to schedule with and they work hard to improve my health.
Fantastic experience: This is a great clinic. I have been going here for years now and am very happy with their knowledge.
Fantastic experience: A great clinic. Experienced and friendly medical care and an in house lab to process routine blood tests. An excellent source for a prompt appointment to evaluate any medical condition and obtain a referral if needed. This clinic is the future for medical care treatment.
Fantastic experience: Megan Reed ARNP is an excellent provider who listens to my concerns and allows enough time to answer questions. I met with Tara Labaron today regarding body composition, exercise and diet and she was very helpful! Love this clinic!
Negative experience: After going to emergency room, set up appointment with AFHC. This was only place in town I could get into immediately, should of known at that point! During time of making appointment with AFHC & following day I was fortunate enough to make appointment with an endocrinologist. Called and canceled appointment with AFHC and left message (office was closed) that I was able to get into endocrinologist as this was a situation that was an emergency. Now they want their $50.00 for not canceling 24 hours in advance. No grace, no understanding ...the $50.00 is not the issue, I will pay it! My health is much more important than worrying about when I cancel an appointment and the $50.00. So heads up if you get the flu morning of your appointment plan on paying.
Fantastic experience: Active Family Healthcare is an outstanding neighborhood clinic. The facility is clean, organized and pleasant, and the receptionists are always warm and welcoming. A special mention to Dr. Megan Reed, who stood out with her kindness, expertise, and attentive listening. She ensured I felt at ease and addressed all my questions with genuine compassion. I highly recommend her to anyone seeking a primary care provider.
Fantastic experience: Appreciate Megan, she is a good listener and gets to the point of serving. Appreciated the entire experience with all at this clinic.
Fantastic experience: Megan Reed was great, she really took the time to address all of my concerns and was very knowledgeable. The office was also kind and welcoming. Truly the best experience I've ever had going to the doctor.
Fantastic experience: I felt so welcome and received the best treatment!
Negative experience: A $50 cancellation fee for an appointment is absurd when you have an emergency come up wouldn't recommend this place
Fantastic experience: Megan is fantastic. She is is personable and authentic and I really enjoyed meeting her.
Fantastic experience: The staff members are friendly, they got me in early upon my arrival, the doctor was in immediately after the initial vitals and intake, all of the labs were done on property immediately following the appointment. I was very, very pleased with my experience and will refer others.
Fantastic experience: She's very professional, good listener, overall a great experience.
Fantastic experience: Fantastic experience! Everyone is friendly, thorough and fast will follow through!
Fantastic experience: Homey atmosphere. No wasted time. Delightful.
Fantastic experience: excellent care
Fantastic experience: I was seen quickly and my time with the provider was not rushed.
Positive experience: Amazing practitioners, but the office staff leaves something to be desired. So sad and unfortunate that excellent providers can be brought down by rude first line representatives. I am questioning maintaining mine and my family's relationship here as I do not appreciate receiving attitude from a service provider that I pay for. Shame on you, Coral, new is NOT an excuse for tone and temper.
Fantastic experience: Jennifer was very easy to talk to and really seemed to understand what I was saying.
Fantastic experience: I have always had good experiences at Active Family beginning with easy parking, a very short wait time before seeing Jen, expert advise from Jen and getting my bloodwork drawn right there. Very happy with Active Family!
Fantastic experience: Megan Reed is an absolute angel and she really cares and seeks to inform and comfort. I highly recommend this clinic and have heard countless other positive feedback from others locally here in Coeur d'Alene, Idaho.
Fantastic experience: Love Active Family Healthcare. The Doctors and staff are very knowledgeable, friendly, informative, and helpful. I would recommend them to anyone looking for a "family feel" coupled with high quality care.
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