Sono Bello Winston-Salem

Fantastic experience: Great customer service and lots of great knowledge staff. Thanks for all you do!

Fantastic experience: My experience at the Sono Bello Consult Center was very good. Elizabeth was welcoming and pleasant despite the rather lengthy paperwork to be filled. It would be better to have that in advance. Shannon was competent and gracious. She explained the procedures and options. Note that the surgery is done in Raleigh. I do not have a reference for the pricing but it seemed about what I expected.

Fantastic experience: Shannon has been amazing! She is so caring and helpful! I’m very excited to start my journey.

Fantastic experience: Consultation in Winston was great! Answered all.my questions. Very kind and knowledgeable.

Positive experience: The girls are amazing!! The only thing was that I need to wait too much time.

Fantastic experience: I met with Shannon during my consultation and she was absolutely great!!! She explained everything and was just so sweet and down to earth! Very knowledgeable and not pushy!

Fantastic experience: I arrived for my consultation yesterday. It was just a little confusing how to get into the building and into the right office but managed to do so without too much trouble. Once in the building, Elizabeth was very friendly and helpful, gave me all my forms to fill out. They now know me better than I do. It was a very brief wait but had my consultation with Angie, who was from the Raleigh office. She was very patient with my questions and even helped me ask questions that I didn't know to ask. She examined me and asked questions about my body image and goals. She offered recommendations and helped establish appropriate expectations with patient education--what kind of fat I had in my different areas, how gynecomastia works, how the procedures worked, etc. She typed and little of this and a little of that and gave me estimates for both the Charlotte and Raleigh locations (I guess each office has different promotions). I have almost a whole month to commit and plan ahead for time off from work and classes, to do more research, and pray to make the right decision. Whether I do or don't, I would highly recommend the visit for the consultation. Make a better list of questions than I did after doing your research. They are happy to answer your questions and make you feel comfortable. Very professional and kind! I highly recommend!

Fantastic experience: Great experience, Shannon was awesome was very clear in procedures and the best one for me.

Fantastic experience: Shannon was awesome!! She explained everything really well and answered all my questions. I am looking forward to possibly moving forward with the procedure. I am very confident my results will look amazing!!!

Fantastic experience: Extremely pleasant experience from the time I walked in the door through the end of my consultation. Professional and honest. Made me feel very comfortable. I would recommend to anyone.

Fantastic experience: They are great, from the moment I walked in to sitting with Shannon. They made you feel welcomed comfortable and they were professional and answered all my questions. I highly recommend this group and am looking forward to great results!

Fantastic experience: 10 out of 10 recommend

Positive experience: I waited long time at the lobby to get the consultation, but it was worth the wait.

Fantastic experience: Shannon and Elizabeth were super nice and knowledgeable! Definitely very interested in the procedure, especially with the guarantee and permanence! The financing will definitely help!

Fantastic experience: Very welcoming and informative staff. So supportive and helpful

Fantastic experience: Shannon was absolutely awesome. She was open and encouraging about how this could go. I definitely plan to follow her instructions as I prep for the procedure. I am looking forward to seeing the results.

Fantastic experience: As soon as I walked in the door at the Winston office I was greeted with warmth by Elizabeth. She made me feel welcome and calmed my anxieties. Then, Shannon provided me with a thorough consult, answered my many questions, and went above and beyond to help determine what I needed and talked me through all the options. Both of these ladies are fabulous and made my first experience with Sono Bello 10/10.

Fantastic experience: Elizabeth and Shannon are the best!!! They made me feel at home from start to finish. They were professionals ,polite and respectful. They had answers to all my questions. I would recommend my friends to come for a consultation.

Fantastic experience: My visit was really good. Shannon was very friendly, professional, and welcoming to any and all of my questions.

Fantastic experience: I highly suggest Sono Bello. The entire process from start to consultation was a breeze. The most important thing to note is the care an honest information you will receive. Whatever procedure you are considering, you will be glad that you made an appointment with them. Thank you Shannon!

Fantastic experience: My experience was awesome. Staff was nice Shannon was the best ,she made me feel comfortable and answered all my questions for my consultation. 100% recommend booking a consultation ♡

Fantastic experience: Very professional and knew what would be the best treatment for body contouring.

Fantastic experience: I went to Sono Bello for a consultation. They were unable to help me but gave me the name and number for a plastic surgeon. Elizabeth was very professional and made me feel comfortable. I would highly recommend. Elizabeth and Shannon are wonderful.

Fantastic experience: Everyone was very friendly. I felt comfortable from the time I walked in the door. Everything was explained in a way that I understood. Highly recommend

Fantastic experience: So much fun!

Negative experience: I scheduled a consultation with Sono Bello, I was interested in their Lipo procedure due to quicker recovery time. I am getting married in October and have found it difficult to take the time off needed to recover from traditional plastic surgery. I met with Shannon on Friday morning for my consultation. Shannon was informative, caring, friendly, and helped put my mind at ease. After selecting my procedures, Shannon recommended I drive to Raleigh for my surgery because that surgeon is their best. I scheduled my pre-op and surgery date and paid my $14k for surgery. I did not realize we were waiting for the surgeon to confirm my dates since I recently quit vaping, I thought everything was confirmed since they had me pay for surgery. I left the Sono Bello office feeling happy and excited, I even started recommending them to friends. On Monday, I received a text message from Shannon informing me the surgeon would not perform surgery as scheduled because more time was needed since I recently quit vaping. I could still do the surgery, but needed to wait another 4 weeks, which would be 3 weeks before my wedding. As a solution, Shannon recommend their surgeon in Charlotte, who she’s already said is not their best but he requires less time between not vaping and surgery. The Charlotte surgeon Shannon recommended is a general surgeon who does not specialize in plastic surgery. After doing some research I did not want to move forward that’s when Shannon suggested a third surgeon who’s reviews were worse than the second surgeons. At that point I just wanted a refund. It’s my fault for not doing this before I originally booked my surgery, but I was caught up in how I wanted to look on my wedding day. After reading reviews not on Sono Bello’s website and through the BBB, I am horrified by the number of recent negative reviews from patients concerning botched surgeries. Numerous complaints on how difficult it’s been for many to have their problems fixed by Sono Bello, how patients are often ignored after surgery and are left to deal with disfigurements resulting from their procedures. I urge anyone considering Sono Bello to review the complaints filed with the BBB. I requested confirmation when the refund process was started. I’ve heard nothing but crickets from Sono Bello since I officially cancelled.

Fantastic experience: Excellent staff! Very helpful at explaining procedures and my goals.

Fantastic experience: Went for my consultation with Shannon. She was very friendly and made me feel very comfortable. I was impressed and given all the options and information needed to make an informed decision.

Fantastic experience: Great customer service. I highly recommend them. They make me feel so relaxed.

Fantastic experience: My consultation with Shannon was fantastic! She was very professional, very friendly, knowledgeable, informative, supportive, and encouraging. She was very kind, patient, and answered all of my questions. The wait time was a bit unexpectedly long, but both Shannon and the front office staff were very professional and apologetic about the long wait. Overall, my experience pleasantly exceeded my expectations.

Fantastic experience: I had a very professional, supportive, and non-judgmental experience during my consultation for a surgical procedure to remove unwanted fat. Elizabeth greeted me at the door with a warm, welcoming smile that made me feel as if we had known each other for years. Shannon was equally professional and well-informed, answering all my questions (and even a few I hadn’t thought of) with poise and honesty. During the exam portion of the consultation, I felt completely at ease and never judged or uncomfortable, despite the vulnerability of the situation. I would highly recommend this office and company to friends and family and am so happy with my experience.

Fantastic experience: Was really good every question that I have that was answered and really nice people recommend I can wait to get back to do my transformation

Fantastic experience: I can’t wait to work with Sono Bello in the future! My experience was incredibly rewarding.

Fantastic experience: Very honest and helpful. The procedure wasn't for me due to the weight restrictions for a few weeks afterwards, so Shannon kindly referred me for something that would work.

Fantastic experience: Very accommodating and sweet staff. Also very helpful in which direction I should be working towards to obtain my goals.

Fantastic experience: Great knowledge about everything and make you feel comfortable with whatever decision you choose.

Fantastic experience: I had a consultation yesterday with Shannon and she was very transparent about what they could or could not do with regards to my lower abdomen getting liposuction. I would recommend anyone to go and get a consultation to see if Sonobello is right for you.

Negative experience: I was very interested in learning more about Sono Bello and was considering it being an option. However, the approach of stressing that the procedure is very expensive was not warranted. I felt as though I was being judged as someone who couldn’t afford the service. I understand that this happens but I never expected this with such a reputable company like Sono Bello. I had many friends who were interested but upon hearing about my consultation are no longer interested like myself. A potential client should never be made to feel as though they have to prove themselves financially suitable because someone feels from their initial summation, this prospective client does not appear to have the means or have common knowledge that any type of cosmetic surgery is “expensive” without being advised immediately upon entering the consultation.

Fantastic experience: From checking in until sitting down to talk to Shannon and she explains everything making you feel so comfortable. I left feeling so good about my decision. They are very good

Fantastic experience: Shannon was Very professional and informative about my upcoming procedures and results !

Fantastic experience: Helpful and informative!!!

Fantastic experience: Very professional, very warm and welcoming environment I would recommend them to anyone. Shannon‘s personality made me feel like I had known her for years The service was awesome!!! I loved the way the receptionist answered the phone to take down my information, and make my appointment, very very professional!!!

Fantastic experience: The office was professional and everyone I met with was nice and professional

Fantastic experience: Shannon was amazing! She explained everything in detail and made sure my concerns and questions we answered to my understanding. She was open and honest about my problem areas and options.

Fantastic experience: Very pleasant experience! Very nice and informative!

Fantastic experience: I went in with realistic goals I got the price to where it was doable and the best part for me my consultant who has many years in her field said I will more than likely not need blood pressure medicine anymore.

Fantastic experience: Shannon was amazing. Extremely informative and put my mind at ease making this decision.

Fantastic experience: Very personal and informative. I was treated with the up most respect and had all my questions answered. I will not be getting this service the cost was not doable for me.

Fantastic experience: Shannon and Elizabeth were so kind, professional and warm. My free consultation was very informative and Shannon was able to answer all my questions. Thank you Sono Bello.

Fantastic experience: I was a little nervous but quickly got over it. Shannon was great. She was informative, professional and knowledgeable. Elizabeth gave me answers to all my questions. I haven't made a decision but feel I received the right information to make the best choice. The consultation is definitely worth having.

Fantastic experience: Staff was nice & my consultation was very informative. All of my questions were answered. My concerns were addressed.

Fantastic experience: The consultation was very informative and there was no pressure or sneaky sales tactics. Shannon was great! She explained each detail with ease, and had a treatment plan that offered me exactly what I want. I left with a surgery date and I'm very excited to start me journey to a "new" me!

Fantastic experience: Excellent, excellent customer service. I’m so looking forward to this experience

Fantastic experience: It was an excellent visit. Everybody made me feel very comfortable place was clean. And the ladies were attentive.

Fantastic experience: I had a wonderful experience, Elizabeth and Shannon were wonderful. Shannon explained everything and I never felt pushed to make a decision right at the moment. She gave me different options. I left the consultation feeling great and motivated to take the next step.

Fantastic experience: Super knowledgable and helpful professionals who truly care about their patients.

Fantastic experience: Shanon was fantastic. She really helped guide me to reach my goal. I have visceral fat and she put forward alternatives that will help me. Hope to be back in 6 months

Fantastic experience: I had a great experience. Everyone was very friendly and helpful. Shannon went above and beyond to get what I needed. Elizabeth was very encouraging, after talking to her and based upon her experience I feel that I have made the right decision. I'm glad I took the first step and went to this consultation. I enjoyed meeting Elizabeth and Shannon. I'm excited for my procedure and I'm excited to get my life back.

Fantastic experience: I met with Shannon and she was incredibly informative and listened to all of my concerns. She was thorough and understanding and made me feel comfortable in the skin i usually feel so uncomfortable in.. I cannot wait to feel like myself again! I’m so excited for this big step in my life! You only have one body, one life, and I feel confident I am in good hands.

Fantastic experience: The staff is very friendly & helpful. They also are willing to answer any questions that you might have & are willing to work with you.

Fantastic experience: I went for a consultation to discuss my problem areas and best treatment plan for me. I didn’t know what to expect but to my surprise this was a great place. The staff was very polite and friendly. Office was nice and clean. Very professional. It was a great experience overall. With the pricing I really didn’t know what to expect. I wasn’t quite sure of the treatment they offered either. That’s why consultations are great. But based on how professional and nice they were, I would definitely recommend them to anyone who is interested in the options they offer. When the funds are available for me, I will definitely be revisiting them to proceed with my treatment.

Fantastic experience: Great experience and very informative. I am definitely having this surgery. Saw some of the pre and post op pics and it blew my mind. I'm so excited to get this procedure!!!

Fantastic experience: Best customer service ever

Fantastic experience: They're nothing but professional. Had one of the best experiences ever. Very kind and understanding. Recommend 100 percent

Fantastic experience: Everything was great

Fantastic experience: My first consultation and visit to this clinic today was very warm and welcoming. The consultation was simple and very informative. I look forward to being able to move forward with their services as soon as possible

Fantastic experience: Enjoyed meeting Shannon. Very polite and knowledgeable. Had the answers to questions that I asked. Not pushy or in a rush to make a sale. Very interested in helping you in achieving your goals. Glad I went for a consultation.

Fantastic experience: Shannon was wonderful and gave me so much confidence. Elizabeth was very welcoming when I arrived. You will not disappointed.

Fantastic experience: This is a well oiled process that is very respectful, in the sense of being aware of your time, and making sure that they’re ready for you when you walk in the door. A further benefit is there is no hard sell attitude; simply in formative and supportive.

Fantastic experience: Shannon was amazing. Super informative and took the time to explain everything in detail. Can’t wait for surgery day ❤️

Positive experience: The Sono Bello facility in Winston-Salem, NC is really nice. The people are very friendly and informative. Shannon was great and was very informative on all the topics discussed. She did not hesitate to answer one question I asked and was upfront. I recommend Shannon and the Winston-Salem, NC location.

Fantastic experience: Shannon was not only highly skilled but also exceptionally personable. I appreciate her ability to communicate complex information in an accessible manner because it made me feel comfortable and well-informed throughout the consultation. It's clear that she genuinely care about her clients' understanding and comfort. I am confident in her expertise and would highly recommend Shannon at the Winston-Salem, NC location to others seeking a knowledgeable and personable lipo consultant. Thank you Shannon!

Positive experience: Shannon was very cordial and Informative. Sadly I did not qualify for the procedure but she gave me alternatives to check . Suggestion to screen via telephone more in depth prior to consultations

Fantastic experience: Elizabeth and Shannon were so helpful! Elizabeth answered so many questions and told me about her testimony and when she didn’t have to. Shannon did her absolute best with helping me with payment options, coupons etc. They were so pleasant I highly recommend.

Fantastic experience: Shannon was phenomenal. There was no pressure to do this today. Very informative. She took her time to answer my questions...

Negative experience: I spent over $8,000 and was so excited because I thought I was actually going to kind of have my body that I had when I was younger it's now been 2 years since I had this procedure that sucked by the way I look exactly the same as I did in fact I probably have a little bit more rougher edges now because of the procedure I weigh exactly the same way 161 lb I am an active person and I do not eat terribly but I needed a little help losing some fat $8,000 worth I figured that would be enough clearly it wasn't and when I asked them for a refund they said no of course so I would like to challenge them if you're not going to give me a refund I would like to have another procedure maybe you can get it right the second time around cuz $8,000 is a lot of money

Fantastic experience: Professional staff and makes you feel at home! Makes you excited and look forward to the procedure.

Fantastic experience: Very professional yet understanding staff! I felt so comfortable talking to them about my concerns.

Fantastic experience: Clean, professional atmosphere. All of my questions were answered and I felt very comfortable. A very pleasant experience.

Fantastic experience: Kristi was very welcoming, very professional and informative . I was somewhat hesitant when I went in, but because of her knowledge of what I should expect from the procedure, and she also answered all of my questions, that what made me to confidently made up my mind to do the procedure.

Fantastic experience: Great consult, super insightful on my options. So excited & looking forward to working with you all!

Fantastic experience: They make you fell comfortable and are willing to work with you on financing and dates for the appointment! They are also very informative!!

Positive experience: The location is not ideal...the doors were locked and I had to call to be let in! They forgot to give me my intake form until after my consultation, but everything else was great! Both ladies were very nice; but professional;and put me at ease immediately. I hope the employees in Charlotte are as great as they were!

Fantastic experience: The staff was very friendly and made my nerves go away. Thank your for the great consultation. Looking forward to getting healthy with you!

Positive experience: Enjoyed the consult. I'm a good candidate it's just not in my budget

Fantastic experience: Just had my consultation and Kristi was very thorough with everything I’ve asked and concerned about !

Fantastic experience: My experience was absolutely great. I was running behind because I got lost, but Noone made me feel bad at all. Finding out the information I needed to pursue AbEx has been awesome. I made the right choice reaching out to Sono Bello. Thank you so much Liz and Kris, you ladies were so helpful ☺️

Positive experience: Winston Salem location very hard to find.

Fantastic experience: Very professional and courteous. Took time to find out about me and my needs.

Fantastic experience: Kristie and Elizabeth were very friendly. They understood my concerns and my hesitation. I felt welcomed and not judged.

Fantastic experience: I didn't know what to expect when going to my consultation. The staff answered all my questions, beautiful inside and out and super professional!

Fantastic experience: They make you feel comfortable and at ease… and Kristi was patient and answered all of my questions and was completely understanding of all of my concerns

Fantastic experience: I had a great consultation! The office is beautiful and the ladies there are so helpful

Fantastic experience: They were very nice talking to them they explained everything and how the procedure works and what's the recovery is how long approximately it takes and everything else the price was just unaffordable for me

Fantastic experience: Very nice and informative staff

Fantastic experience: Greeted with a friendly face and bottled water when I walked. The experience was comforting. I was very nervous at first not sure what to expect. I felt as ease and comfortable with my decision to follow through with the procedure by the time I left. Kristi was amazing :)

Fantastic experience: Nice place.. the lady I sat down with was very knowledgeable. I really want to do this but I'm gonna have to wait a little while.

Fantastic experience: Everyone was kind and courteous. They answered all of my questions and put most of my anxiety to rest.

Fantastic experience: They were super friendly and great and help answer Any question I had. They walked me through everything…. would definitely recommend friends and family.

Fantastic experience: I went for a free consultation. Kristi was very professional. Because of my age she let me know that I would need skin removal as well as liposuction and have me a referral to a doctor.