Family Medical Center
Information about Family Medical Center
99362, College Place
Opening hours
- sunday: (closed)
- monday: 7:30-19h
- tuesday: 7:30-19h
- wednesday: 7:30-19h
- thursday: 7:30-19h
- friday: 7:30-19h
- saturday: (closed)
Family Medical Center serves the Walla Walla area, located in the rolling farmlands and abundant vineyards of southeastern Washington.
Our comment from Nutrifinder.net about Family Medical Center:
Family Medical Center is dedicated to providing high-quality healthcare services to the community, featuring a team of knowledgeable and compassionate professionals. Many patients have noted the friendly and attentive staff, describing their experience as 'the best patient experience' they have ever had. The center's practitioners, such as Dr. Heather Tacheny and Dr. Madsen, have been praised for their genuine concern and thoroughness, ensuring that patients feel heard and respected.
While most reviews are positive, there have been some criticisms regarding wait times and experiences with certain staff members who may not have provided the level of care expected. However, the management takes feedback seriously and actively works on improvements.
Overall, Family Medical Center is recognized for its commitment to patient care, offering a welcoming atmosphere and effective healthcare solutions.
Family Medical Center: Reviews
Positive experience: Nursing staff was extremely rude and snippy, grabby and forceful not very nice people. Nurse practitioner Guy was nice.
Negative experience: My experience was humiliating! This place definitely has no patient privacy! Or they just like to make shit up for their own humor! Never will I go to this clinic for anything ever again! Thanks for the bullshit instead of the help! You don't deserve a single star!
Because of privacy regulations, we can't discuss any specifics about patient care on this forum. However, we are committed to providing high-quality care, and we take feedback very seriously. Please contact our Quality Department directly at [email protected] - or by phone: (509) 865-5898 ext. 2477. We are happy to discuss additional details to resolve this matter.
Fantastic experience: Kara korhonen the nutritionist here at FMC, was very kind and informative. She gave me lots of good examples of meals, snacks, and no nos for my health. I would recommend speaking to her with any of your concerns or questions.
Fantastic experience: Very short wait time, good professional service, friendly staff
Positive experience: Felt heard, cared for, dealing with limitations because of insurance, equipment, and choices. Finding the best of what is available now to make better health choices.
Fantastic experience: Very good highlights, thank you for helping us
Fantastic experience: I was truly impressed that she actually listens to patients & advices accordingly.
Fantastic experience: My PCP provider: Dr.H Tacheny is wonderful! Direct, positive, and supportive. The staff and pharmacy in particular are a step above anything else available in the walla walla valley area
Fantastic experience: Noemi was professional, polite, and efficient
Fantastic experience: I have received the utmost care; Dr. Barbara Corkz has treated me with nothing but respect. It's not often that I feel that way. If you need a physician who will treat you right, go with Barbara; she's a very good Dr.
Fantastic experience: Everyone. Is always kind and courteous
Fantastic experience: I was so impressed with Dr. Madsen's level of care and the time she took to get to know me and listen to my concerns. I'm glad I did my homework finding my new PCP and the office and lab staff are just outstanding too!
Fantastic experience: The providers at Family Medical Center always answer all my questions, explain options clearly, listen to all my concerns, and are always fully engaged in our discussions, never rushed. I feel that the care my family has received there is second to none, and recommend them wholeheartedly.
Positive experience: I had an appointment at 4:30. It was 4:50 and they hadn't attended to me.
Because of privacy regulations, we can't discuss any specifics about patient care on this forum. However, we are committed to providing high-quality care, and we take feedback very seriously. Please contact our Quality Department directly at [email protected] - or by phone: (509) 865-5898 ext. 2477. We are happy to discuss additional details to resolve this matter.
Fantastic experience: Heather Tacheny is a wonderful doctor! She is very atentative and really cares about her patients... my favorite Dr!!
Positive experience: Always c9urteous and don't keep u waiting. Dr boxer and her nurse I trust w my life and have. Nothing but thanks to them
Fantastic experience: I really appreciate the staff and doctors, especially Dr Korcz for being so understanding and compationet to my needs.she makes me want to be healthier. I need that. Thank you...
Fantastic experience: Very good attention, excellent service
Fantastic experience: Erin Fletcher is a real professional. She seems to care.
Fantastic experience: I have been going to family medical for 8 years and I've always had excellent care I had Shawn Duffy for those years he was an excellent doctor and now I have Allison Madsen and she's a wonderful doctor also ,I recommend them and the Clinic to everyone!!
Fantastic experience: Always friendly and professional. Never a long wait. The nurses are very knowledgeable and the pharmacy is top shelf. The phlebotomist is very skilled and caring (she NEVER leaves a bruise). I am very happy with Dr. Michael Tacheney. I plan on keeping him as my Primary Care Provider.
Fantastic experience: I truly love how Dr Korcz has taken the time to listen to what I have to say and helped when with my personal needs that I have been going thru. Been able to get into Family Medical with one of their providers right away when I have needed to. Would recommend
Fantastic experience: Very friendly staff. Quick to answer any questions or concerns you have.
Positive experience: Excellent and professional and very kind, thank you
Because of privacy regulations, we can't discuss any specifics about patient care on this forum. However, we are committed to providing high-quality care, and we take feedback very seriously. Please contact our Quality Department directly at [email protected] - or by phone: (509) 865-5898 ext. 2477. We are happy to discuss additional details to resolve this matter.
Negative experience: If you have gone through a traumatic experience, expect the providers here to tell you to just get over it. There's no communication between the city and Family Medical Center. All roads are blocked off including parking lot during construction. Getting screamed at by a contractor hired by the city giving me no instructions instead going berzerk taking pictures of my car. The other workers thought it was funny. That's not fun when you are not feeling well.
Because of privacy regulations, we can't discuss any specifics about patient care on this forum. However, we are committed to providing high-quality care, and we take feedback very seriously. Please contact our Quality Department directly at [email protected] - or by phone: (509) 865-5898 ext. 2477. We are happy to discuss additional details to resolve this matter.
Fantastic experience: Dr. Sneh is an absolute pleasure and a blessing for me. She actually cares about me and I'm grateful she is my doctor!!
Fantastic experience: The service was punctual, excellent, and professional. The receptionists were very kind and understanding at all times.
Negative experience: Been going for 7 years now, asked for pain meds maybe 4 times now due to chronic spinal pain. could hear the doc in the hall complaining about addicts and people wanting meds. after waiting in the room for almost an hour, left hurting and in tears. never felt so ashamed or embarrassed asking for help before.
Because of privacy regulations, we can't discuss any specifics about patient care on this forum. However, we are committed to providing high-quality care, and we take feedback very seriously. Please contact our Quality Department directly at [email protected] - or by phone: (509) 865-5898 ext. 2477. We are happy to discuss additional details to resolve this matter.
Fantastic experience: Best patient experience I've ever had with a clinic.
Fantastic experience: It's a good place to go to when you need help
Fantastic experience: Dr. Heather Tacheny is always so kind and supportive of my needs and concerns. She strives for the best care with clear clarification of actions and possible outcomes. I feel seen.
Fantastic experience: I am very happy with the experience from 'ana wannarka'
Fantastic experience: My son received great care and the dentist and staff were all super nice.
Fantastic experience: Dr. Madsen is professional, proficient and personable. She delivers the ultimate experience in medical care. I look forward to our visits, knowing my time will be well spent and I will achieve a satisfying outcome.
Fantastic experience: The place to go for caring knowledgeable Healthcare in the Walla Walla area. Most of the staff is Spanish bilingual.
Fantastic experience: Dr. Sneh Lalani is the best doctor I've ever had! She fully listened to my concerns, documented them accordingly, and immediately ordered labs and follow ups. 10/10 - she's wonderful The nurses and secretaries at this office are also amazing :)
Fantastic experience: I had a great experience visiting with Guy! He was informative and helpful. I appreciate it.
Positive experience: I had a tele-visit with my medical provider recently. It went well, the connection was good, and we accomplished the same as if I had been able to be there in person
Fantastic experience: Everyone was so helpful and nice . Also like the new dr . She was very nice and helpful
Negative experience: Really disappointed with this dr!!
Because of privacy regulations, we can't discuss any specifics about patient care on this forum. However, we are committed to providing high-quality care, and we take feedback very seriously. Please contact our Quality Department directly at [email protected] - or by phone: (509) 865-5898 ext. 2477. We are happy to discuss additional details to resolve this matter.
Fantastic experience: Dr. I saw yesterday she was great She ordered the medicine that I needed
Fantastic experience: Dr. Sneh Lalani is amazing, she is informative and non judgmental. I love how I’m treated with her. As a person who has had many health problems in the past she is helpful and understanding.
Fantastic experience: I've been going there for almost 20 years. I have stayed because it's a good place!
Fantastic experience: My brother is a new patient at Family Medical. He is very impressed with the friendly, helpful receptionists and the compassionate, thorough care he received from the Medical Assistant and Dr. Heather Tacheny.
Fantastic experience: I've been going to this clinic for several years. And I must compliment them. They are well managed and everybody does their best. I am very pleased with their Service.
Fantastic experience: FMC Pediatric Dental is awesome. My kids have been seeing Dr Wannarka for a few years. Staff is courteous and friendly. The facility is remodeled and clean. I have been very impressed with the care the kids have received. And Dr Wannarka is so nice!
Fantastic experience: Andrea the dental assistant was patient with my son, she explained everything that was going to happen. She was very helpful!
Fantastic experience: Very friendly very informative
Negative experience: doesn't know who the parents are even tho its on record, lets people bring in kids that aren't theirs and gives the kid shots without letting the parents know and with no consent form from the person who brought the child in! does not have an on call doctor for if you need to be seen same day. Very disappointed in this place, will never go here again with my kids!!!
Because of privacy regulations, we can't discuss any specifics about patient care on this forum. However, we are committed to providing high-quality care, and we take feedback very seriously. Please contact our Quality Department directly at [email protected] - or by phone: (509) 865-5898 ext. 2477. We are happy to discuss additional details to resolve this matter.
Fantastic experience: Kara Korhonen, Dr. Guy and the reception people are all amazing. Im a new patient and Dr. Guy has done more for me in a short time then my past Drs. I recommend going there I have serious health issues and doctor guy has me seen everybody He's keeping me busy and Kara Korhonen has me on a New lifestyle of eating properly and she cares very much so I recommend y'all go there
Fantastic experience: I've been going here for years. As well as my daughter's growing up here. It's a great facility.I love the doctors.
Fantastic experience: excellent service
Fantastic experience: Dr. Heather Tacheny has been our Primary Care Physician since my wife and I moved to WallaWalla in the fall of 2021. She listens to our concerns and does incredible follow through on needed referrals. She is skilled and compassionate and we are grateful to have her as our PCP.
Fantastic experience: All staff is very kind and friendly. Always do a excellent job with my kiddos.
Fantastic experience: Excellent service
Fantastic experience: Very pleased with the professionalism of Sneh Lalani
Fantastic experience: Nice stuff.
Fantastic experience: Sincere compassion from the whole team!!
Fantastic experience: Always attentive and never rushed! Love Dr Mrs. Tachney!!
Fantastic experience: Very good
Fantastic experience: Everyone was nice and welcoming. Answered all my questions.
Fantastic experience: Great service
Fantastic experience: Very satisfied, they are friendly and they serve very well. I like how they are, all the staff help in everything they can.
Fantastic experience: I was very impressed by there professionalism and hospitality. They actually listen to me and cared about what I had to say.
Negative experience: A little over a year ago, Sean Duffy MD my provider for a decade at Family Medical Center advised me of medications that potentially could drastically improve the quality of my life and increase my life expectancy significantly. Unfortunately my family could not afford the $1200 dollars per month for these drugs as my insurance would not cover it. Recently it has come to my attention that online providers can provide this medication for as little as $200 per month. Life changing for me and potentially many of their patients. You would think they would share this fabulous news. What a find. Not at FMC. They misunderstood the paperwork and refused my Rx because they think they would potentially be responsible for co pays WHEN I WAS NOT USING MY INSURANCE AND PAYING ENTIRELY OUT OF pocket… Yeah. They even refused to give me a paper Rx out of fear they still could be on the hook for co pays Awful, heartless and incompetent place. EDIT 6/6 Went to FMC for follow up visit. They would not send my Rx to the requested pharmacy and sent it to Albertsons. $872 per month. I cannot afford that. I can afford the $200 the other pharmacy charges. What most Americans do not know is that there are amazing drugs to combat obesity. The one recommended by Dr Duffy and ultimately prescribed by Dr Sneh has AMAZING and overwhelmingly successful trials. For the last year or more, wealthy people have been taking this drug with incredible results. It is now available at reasonable prices from compounding pharmacies online. FMC does not want to use this amazing opportunity for their patients. I have a suspicion as to why. If you were to query their medical record software and ask it to pull people with diagnosis of obesity over a 12 month period and asked for the net profit. This number would be staggering. FMC runs a nutrition clinic, the success rate for the nutrition clinic vs these new semaglutides is absurd. Most people onTirzepitide(Mounjaro) lose 20% of their weight. Make an appointment with your primary care provider and ask what losing 20% of your weight would do to your current life expectancy if you are obese or morbidly obese. That is how very real this is. At $200 a month this will most definitely be a financial win for obese people. They will save much more than that. These drugs are amazing. If you know someone who has lost a lot of weight in the last year. Ask them, they probably took a semaglutide. Our insurance should cover this. They put giant seats in the FMC waiting room. They are profiting off our suffering. It should be noted that the doctors and staff here are amazing, administrative decisions are keeping these life changing drugs from us. To the owners of FMC. I was the administrator of a practice in town for a decide. I was exceptional at my job. I was one the first administrators in town to change to electronic medical records. I shopped for them and can navigate them like a musician. Interview me, I will explain how you can get this done for patients and increase your revenue while doing it.
Because of privacy regulations, we can't discuss any specifics about patient care on this forum. However, we are committed to providing high-quality care, and we take feedback very seriously. Please contact our Quality Department directly at [email protected] - or by phone: (509) 865-5898 ext. 2477. We are happy to discuss additional details to resolve this matter.
Fantastic experience: Very kind, great job Dr. Fnu Nisina very pleasant and the assistants very good treatment, thank you
Fantastic experience: She was amazing and cared
Fantastic experience: I have been years going to this clinic , I had not issues with any of the health providers. Clinic is always clean and pharmacy ppl are nice all the time .
Fantastic experience: Thank you and your welcomeYou are a great doctor ⚕️ Doctor Fletcher
Fantastic experience: I am very well listened to and commute's and address's what ever health problems I'm experiencing at the time
Fantastic experience: Very professional experience genuine concern Don't get better than this
Positive experience: I like how timely everyone is. I trust the diagnosis. It feels like your best.
Fantastic experience: Oh my first visit there I was a little perplexed because we couldn’t get my birthday right the computer wouldn’t let us or whatever but I was very happy. Dr I believe was instrumental and getting it all straightened out and for me to come in first thing the next day 8 o’clock and get a lab done to get the ball rolling with me. I am very thankful to him.
Fantastic experience: I love Dr. Heather; she really knows her stuff!!
Fantastic experience: I was nervous at the beginning of the visit, only because it was a first visit and changing doctors is stressful for me. By the end of the visit I was no longer nervous and found the experience great. Really like Dr. Sneh Lalani.
Fantastic experience: Awesome team and good communication.
Fantastic experience: Always good service! Megan is awesome!
Fantastic experience: Dr. Was very nice and thorough ,great addition to family medical
Fantastic experience: Erin Fletcher is amazing! I’ve seen every provider there and they’ve all been fantastic! Very friendly, can almost always get in when you need to.
Negative experience: The Medical Assistant who took my vitals was very impersonal and cold. She didn’t make eye contact with me at while asking me questions about my health. It was very awkward I felt like just another number. Will not be returning to this location.
Because of privacy regulations, we can't discuss any specifics about patient care on this forum. However, we are committed to providing high-quality care, and we take feedback very seriously. Please contact our Quality Department directly at [email protected] - or by phone: (509) 865-5898 ext. 2477. We are happy to discuss additional details to resolve this matter.
Fantastic experience: My appointment with the Benefits Coordinator was very enlightening. She made the entire process easy to understand, and what I was eligible for. I am grateful that Family Medical Center is part of our community.
Fantastic experience: Grateful for the amazing healthcare services and kindness received at Family Medical Center. Thank you!!!!
Fantastic experience: Very good service, the doctor and assistants are very friendly
Fantastic experience: Need to see if I can see any available doctors to refill my prescription of hydrocodine
Fantastic experience: Always make sure you understand what's going on and if you have any questions
Fantastic experience: Awesome, I had to have a shoulder injection didn't feel a thing. Had a great experience.
Fantastic experience: The staff at family medical center are friendly and helpful. And very knowledgeable on all needs highly recommend visiting They're officers For medical attention.
Fantastic experience: Outstanding professionals wonderful folks reliable, we are great full for this community resource thank you
Fantastic experience: I've recently relocated to washington state, and decided to call Family medical center to find a local Dr. I was impressed that they made me an appointment in less than a month, in fact less than 2 weeks. I was seen by a Dr. Who seemed truly interested in my minor health problems as well as my Major health concerns.I was seen by Dr. Erin Fletcher, It was easy to communicate my health concerns to her. The nurses and other staff were VERY FRIENDLY AND WILLING TO HELP ME WITH PAPERWORK. I HIGHLY RECOMEND "FAMLY MEDICAL CENTER"
Negative experience: If I could leave a zero star review, I would. These people are not good at returning or responding to complaints. Not only do they not respond promptly in My Chart where I left a complaint or to my visit, but the NP I dealt with sent me a false statement about my lab results. The lab results I was sent clearly stated that due to improper collection, they could not get a result. The nurse then messaged me to say that it was lab processing problems even though the lab went the extra mile to try and get results. She also had them run a test that was already done less than 2 weeks prior. I’m guessing that they will be me twice for the test even though it was unnecessary. I’m still waiting for a response on the billing. During one of my visits, the nurse had me meet with their dietitian. I was not impressed with her or her knowledge on nutrition. This young lady told me that fiber runs through the blood vessels to clean cholesterol out of the arteries. Fiber goes through the digestive track. Macrophages clean the arteries. This has got to be the worst medical facility that I’ve ever been to.
Because of privacy regulations, we can't discuss any specifics about patient care on this forum. However, we are committed to providing high-quality care, and we take feedback very seriously. Please contact our Quality Department directly at [email protected] - or by phone: (509) 865-5898 ext. 2477. We are happy to discuss additional details to resolve this matter.
Fantastic experience: Dr Duffy is amazing and listens to your concerns
Fantastic experience: She check my blood pressure was Normal, show me how to use my machine. And I had better read it now more accurate. Thank you very much for the good job.
Fantastic experience: their doctors and nurses do their job very well
Fantastic experience: Everyone is very courteous and knowledgeable. Dr. Madsen always takes her time and answers your questions. I never feel rushed through my appointment.
Fantastic experience: Excellent. The nurse and Doctor were very helpful and very knowledgeable about my concerns.
Fantastic experience: Everyone was very kind and friendly! Great atmosphere!
Fantastic experience: Every one was very kind. My doctor was awesome and I actually felt confident. Thank you for all you do.
Fantastic experience: Excellent
Fantastic experience: I absolutely love bringing my 3 year old son here. They are so nice. They sing little songs while brushing his teeth. They are very gentle and work really well with children. At the end my son gets two tokens to get two prizes. Overall great experience every time we go.
Fantastic experience: Very helpful and knowledgeable staff and doctors. Thanks for the care.
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