Inside Out

Fantastic experience: Christy and Travis were super knowledgeable and extremely friendly. Efficient service and exceptional prices! Would definitely come back here.

Fantastic experience: Awesome place, great people

Fantastic experience: The best place to get vapor, it's worth the price

Fantastic experience: Friendly and helpful sales person (Christy) assisted me in making a valid purchase given my needs.

Fantastic experience: The owner, Travis, is such a great, down to earth and knowledgeable guy. He knows the products and strives to help each individual customer get exactly what they’re looking for. 10 out of 10 highly recommend!

Fantastic experience: Mrs.christy is outstanding and the best with her customer service skills as well with knowing her strands and was able to help me figure out what would be best for me as well with inventory inside store is great as well!!!

Fantastic experience: GREAT CUSTOMER SERVICE!!! About a month ago we had a problem with 2 of their products, to no fault of their own. It was their supplier. We were passing thru on our way back to Tennessee. I called and let them know and Travis got back in touch with me and is going to make it right with us. I highly recommend them. Thank you again Travis. Kasha and John Cuthill

Fantastic experience: 10 out of 10 recommend They fixed a issue for my husband that was no fault of theirs it was a manufacturing issue with the product but they took care of it anyway much respect for the people who run this place and their business God bless

Fantastic experience: This place has such AWESOME glassware and product!

Fantastic experience: I'll be back for sure

Fantastic experience: My preferred shop in the Roanoke Valley! Travis and the other staff I have encountered are so knowledgeable and friendly. I have purchased several things from this establishment and I have never been disappointed with the quality of the items or the customer service I receive. I will even spend more here (than buying online through someone else) to help support a local business I really appreciate being here. Keep up the good work! I am definitely a returning and loyal customer :)

Fantastic experience: After Travis learned about my pain disease she introduced me to kratom. But somebody's choose from I wasn't sure how to go but his expertise narrowed it down and I found some winners. Not only is my pain less frequent and less intense I'm also more relaxed and sleeping better I take my red in the daytime and my green at night I'm getting much more done and easier. Thank you

Fantastic experience: Great selection, the best in town. These guys will go out of their way to help you out and they carry local made pieces.

Fantastic experience: Great place a lot of variety and Carrie's puffco products and very friendly

Fantastic experience: Today I purchase the volcano unit great shop professional workers the lady at the cash register super-friendly great service great quality in Vapes both for concentrates and dried herb I really recommend this i love my volcano definitely will be shopping more in this store

Fantastic experience: Great local shop with a very friendly staff. Had a great experience visiting!

Fantastic experience: Great shop, great products & service!

Fantastic experience: I much recommend Detoxify I give it two thumbs up I was positive for speed in benzos in weed on my first drug test i woke up this morning in smoke a lil bit of weed in I drink the Detoxify as the directions said in a hour later took two drug test in only thing I was positive for is THC which I smoke a lil bit of weed the same day of takein the Detoxify. I recommend too anyone too try too be two or three days sober before your big day of your drug test I just did speed two days before my drug test in pass in last month took 4 benzos in pass my drug test with Detoxify. Thank you Inside And Out for recommend me too the Detoxify

Fantastic experience: Great customer service and good prices! Travis was wonderful and very helpful

Fantastic experience: Great local shop with options for everyone! They've got a selection unlike any other and the staff is amazing and very kind. I will definitely be back!

Fantastic experience: Awesome place, awesome people couldn't find a better place in roanoke!! The pieces are priceless!

Fantastic experience: The gentleman Travis showed me right to what I needed great prices great shop be sure to visit if you're in Roanoke

Fantastic experience: Inside Out has a huge selection of products and really great prices. The owner Travis and the staff really go above and beyond to help you out with anything you need. For sure check this store out!

Fantastic experience: Great place with huge inventory of all the best stuff. The owners are amazing too.

Fantastic experience: Best smoke shop in town! Travis is awesome!!! Definitely will be back!!!! I drove 2 hours to meet Travis

Negative experience: Bought gpen roam, was very satisfied with device and purchase, until I saw that I could've gotten it for less than half. Even grenco science sold it for cheeper. I wanted to buy a replacement coil today, when the guy told me their price was $40, I call because I looked elsewhere and found Could've gotten it for $17, and when I ask the utterly clueless person working there if he's sure that's the correct price, he hangs up on me. Both these prices are from numerous sources not just one online fleamarket. I understand there will be a price diff with every retailer, I've just never seen that much of one. I've bought at least 10 devices there, expensive ones too.. But I think my days with inside out mite be over.. Worse thing yall did was let Sarah go. Store sucks now...

Fantastic experience: Very helpful. And very nice pieces for a good price I also love the selection of the local blown pieces

Fantastic experience: One of my favorite places to shop local for my cbd! Great selection and friendly staff. Check them out!

Fantastic experience: Staff is very friendly and took their time to help me find product that worked best for me.

Fantastic experience: Travis is Awesome, Best Shop in Roanoke! Check this place out if you haven't!

Fantastic experience: Very Nice Store Great Selection and Super friendly and knowledgeable staff!

Fantastic experience: Travis is super nice and just a knowledgeable/helpful person. Best place to buy Kratom and also a great smoke shop. Will be a longtime customer for sure

Fantastic experience: Its a. Awsome place with great people i come weekly....i enjoy the environment as well...

Fantastic experience: Very friendly service! Love all the selection and local artist friendly. I love these guys.

Fantastic experience: Awesome shop with a great selection of glass, picked up a sick Zach P piece, definitely recommend checking it out!

Fantastic experience: Awesome shop! Everyone always super friendly!

Fantastic experience: The selection is QUALITY. Brands you know and love, knowledgeable staff *seriously*, huge selection and the prices are just crazy affordable! Local glass blowers, unique pieces and just all around everything you’re looking for - I promise.

Fantastic experience: This is the best head shop in the Roanoke area, locally owned and operated by the coolest dude you will meet! It's a must stop shop

Fantastic experience: I went to inside out, a vape shop, here in Virginia, they are no longer going to be selling tobacco products! Only products to be used smoking your cannabis, or your favorite dab/wax.... It was a wonderful experience especially having someone that knows exactly what you're looking for, I purchased a vape pen, and a grinder for my flower, the grinder also has a bottom compartment that catches the Keefer, that is actually the hash, I did not even know this, as you could say, I always used to smoke weed, and now I'm on medical marijuana, so I am learning as I go about all of the different names and ways to do this, but I am really excited about the many ways to use the wax/dab I think it is so cool, I am really glad that Virginia actually is the first Southern State to be legalizing marijuana, because we are so far behind the times, so this is very exciting, I highly recommend going to inside out vape shop, it's the only one that I will be going to, because they have everything that you need, I am 100% satisfied, thank you inside out for your knowledge, and expertise Bonnie ✌️️.... I will be posting pictures ❤️

Fantastic experience: Sarah was extremely knowledgeable and down to earth! I completely appreciated her help and the stock of the shop! Nice place & would definitely recommend!!

Fantastic experience: Great store, workers are very helpful and knowledgeable, and everything is made to last there. 10/10 would recommend and will be buying from there every time!

Fantastic experience: Definitely come checkout Inside Out for all your smoking needs! Travis is so helpful and had what I wanted at a price I wasn’t expecting! Very knowledgeable and friendly!

Fantastic experience: Great service, can always find something unique in this store.

Fantastic experience: Beautiful store, great prices, and the staff are helpful and extremely knowledgeable. They stay up on the latest and greatest products.

Fantastic experience: Every product I have bought from here has been high quality. It's nice to find a shop that carries good products and inspects and verifies there is no damage to product before selling, especially glass.

Fantastic experience: Wow what a great head shop and Autumn was so informative and so very helpful and we highly recommend this place love love love!!!!

Fantastic experience: Looking for a good vape pipe can be a bit confusing. Happened to stop at shop again after long absence, the lady of the store explained and demonstrated the best value for the money. Excellent!

Fantastic experience: went I for a erig had the pleasure of meeting Sarah. she went above and beyound great store great product and glass will be my only store I stop at now will be sending my friends here and speaking very highly of this establishment.

Fantastic experience: Great selection. Very friendly and helpful staff.

Fantastic experience: Sarah was extremely knowledgeable and helpful. After being out of the game for so many years, so much has changed! She truly is a great asset for this store! It's hard to find someone that knows so much about such a wide range of products. We will definitely be back. Thanks for all the great info!

Fantastic experience: Very helpful staff. Nice selection!

Fantastic experience: I cannot recommend this shop enough!! The woman who helped me (I believe her name was Sarah) was fantastic! Very personable, knew their product well, and was a great help with finding a piece that would suit me without blowing my budget, even with some of their inventory currently being low. Shop has a great feel on the inside and tons of stuff to choose from. Definitely going here again!!!

Fantastic experience: You can't get better service for the specialty items you DON'T KNOW ur looking for.....If you go in here for ONE item...u will DEFINITELY leave with more...Best selections and if you are looking for something let them know!!!!! This shop will NOT leave you disappointed!!!!!........ The decor...The painting inside...with purple and green lines ....so AMAZING!!!!

Fantastic experience: Most glass pieces are hand made in Roanoke In the past few years I've bought local pieces Pricing is fair

Fantastic experience: First time visit, just moved to the area. They have a large selection of products. Sarah was very friendly and took time to answer any questions I had.

Fantastic experience: for years i was skeptical about kratom, until i met sarah. she took her time to explain the differences and answered all my questions. she was right as we honed in what i needed and i am super happy with the product. call this a 5star customer experience review.

Fantastic experience: They have so much stuff in there that I have only seen on the internet. When I saw they had a stundendlass in stock I had to buy it! Sarah is so helpful and she really knows her $hit. If you have been thinking about going INSIDE and checking them OUT, you def should.

Fantastic experience: This is a great smoke shop that has a little bit of everything, great place to find gifts and only authorized distributor for Puffco products in the Roanoke Valley. Friendly staff who are very knowledgeable and eager to help you find what you’re looking for easily. Will be a long time customer!

Fantastic experience: Great store with even better employees! I definitely recommend this shop!

Fantastic experience: Came to Inside Out for the first time today and glad I did! Sarah was super helpful and very knowledgeable about Kratom selections, I loved talking to her! I’ll definitely be back here

Fantastic experience: My first time visiting the store was June 19, 2021. I was looking to check out the store's selection of products and the overall vibe. Sarah warmly greeted me within a few steps in, and within a short amount of time we were deep in conversation. I must say I was delighted with the store's positive vibe and Sarah's knowledge. I will most definitely be back when I shop for the products that I need. Highly recommended shop for the Roanoke Valley. Gotta love supporting local homegrown shops!

Fantastic experience: The customer service was awesome! The cashier was extremely knowledgeable and help me find what I needed quickly. I will definitely visit this place again.

Fantastic experience: Great store! The staff is outstanding! They have a lot of products, with a big selection!

Fantastic experience: Very friendly and helpful. Wonderful shop. Thank you.

Fantastic experience: I love this place! Im here every week and they always make me feel like family.

Fantastic experience: Love this place so much! Every time I go on, the sales woman is always incredibly friendly and knowledgeable, customer for life!

Fantastic experience: I stopped in with little knowledge of what I was doing but I knew (thought I did anyway)what I wanted to do. Sara is the bomb! Not only did I get educated she searched the shop over for what I was looking for, showing me many other options and educated me as she went, I went a completely different direction due to her knowledge of vape products. Thank you Sara for your knowledge you shared and most importantly your patients with me! See you soon.

Fantastic experience: Extremely friendly and helpful!! Amazing staff! Love the selection and the atmosphere! Will definitely come back!

Fantastic experience: Went in looking for a dugout and a grinder, but had no idea there would be so many options, most of which were quite affordable without sacrificing quality. They also had a great selection of rolling papers and glass pieces. I'll definitely be back!

Fantastic experience: Sara knew her stuff! (Hope I got the name right..) Great store, nice selection, great service. Good stuff all the way around.

Fantastic experience: This is the number one place to go for all your self help needs. I’ve have visited other such shops in South Carolina North Carolina and Clearwater Florida and their is no comparison to this place. If I didn’t live in this area I would still make the trip to this place because the products and employees above fantastic. Just saying...

Fantastic experience: What a great shop. Sarah is fantastic. Great prices, greater service.

Fantastic experience: Great store with amazing selections of products. Employees are super friendly and knowledgeable of the products. Definitely recommend!!

Fantastic experience: Great experience every time I’ve visited, expertise about items and recommendations are out of this world. 10/10 my first choice (and stop) for the variety and selection of items.

Fantastic experience: This place is amazing!!! They have everything and the employees are great! Def recommend this shop!! ❤️

Fantastic experience: Really enjoy always shopping at inside out. Staff is always helpful and friendly. Always come here for my smoking needs

Fantastic experience: Awesome place. Good selection. Super nice staff. I try to hit them up whenever I'm in the area

Negative experience: ***old review, no longer accurate*** Absolutely fantastic!!! The people are always so friendly and helpful, and they have an incredible array of products!!! ************************************************* Well, sad to say this review no longer reflects my feelings towards Inside Out. I’ve been a regular here for over a year now, but sadly every era must come to an end. I went to the store to exchange a sealed unopened consumable product that I’d purchased 24 hours previously, and upon speaking to Travis he informed me that he does not accept returns or exchanges on any consumable products regardless of whether they’d been opened or not. I asked how long this policy had been in place because I’d never been informed of it, and asked if it was in writing on the receipts or a sign somewhere. After evading answering my questions for several minutes and claiming there was a sign “somewhere around here”, Travis finally admitted there was no sign and the policy was not in writing, and then said I needed to leave before he called the police because I was “hysterical and confrontational and really needed to calm down” (all I had said up to this point was asking where the sign was and asking why he was refusing to exchange unopened resellable product). At this point, I encouraged him to call them so they could settle the confusion on return policies that aren’t posted and who was right here, and he returned to calling me “hysterical and shrill” and then proceeded to mock my voice (I naturally have a higher pitched voice), and then dragged his poor employee out of the back room into the empty store to “settle it”. When her attempt to settle it wasn’t to his liking, he told her to put the keys down and leave the counter and then told me to leave before he called the cops again. I told him I would leave when the matter was settled, and he then tried to snatch the product out of my hands and told me to “give it to him”, and he finally gave me a refund after I gave him the product. If this is how the owner of the store treats one of their most loyal and regular customers over an exchange of $16, I would hate to see how he treats the rest of his customers. Really sad to find out the store I’ve been supporting for so long is really like this, but now Sherie’s Place will be getting a lot more business from me!

Fantastic experience: Sarah is amazing walked me through and fully explained just about every item in the store. Really appreciate it, awesome experience.

Fantastic experience: Love this place! Best kratom selection in town, and a wide variety of everything else. Staff are very personable

Fantastic experience: Such a wonderful experience here! Sarah was well researched on everything in the shop and made sure we left with exactly what we needed. The quality products, amazing customer service and atmosphere can't be beat.

Fantastic experience: Best spot for all your tobacco needs in Roanoke. We will definitely be coming back for more.

Fantastic experience: Really great place, have alot of AMAZING glass selections. Also very helpful and informative staff.

Fantastic experience: First of all the staff is AMAZING and helpful... I love supporting local business and this is my favorite local business in Roanoke... They have everything, and if they don’t have what you’re looking for, they’ll order it in... wry knowledgeable staff... 100% recommend!!! Thanks you guys!!!

Fantastic experience: Great shop! All questions were answered and would definitely recommend to anyone in the area

Fantastic experience: Good vibes, good times, and amazing knowledge this shop is amazing and second to none! Always new inventory

Fantastic experience: Inside Out is a prime example of what a business should be, not only within its counter-culture industry, but in the entire scope of retail sales. Their ethical practices, unmatched customer service, vast product selection (all authentic, no "knock-offs" or "synthetics") are unwavering and represents a higher standard in all things.

Fantastic experience: Great place an the nicest people always ready an willing to help an very good supply of kratom an Cbd plus more !!!....

Fantastic experience: I love this place. Customer service is excellent and all of their products are primo! I didnt know they existed as their shop can be a bit obscure if you dont pay attention to their sign near the street( I can be a bit unobservant lol).I was going to another in the area that shall remain nameless but their selections and quality were not nearly as good. If you want a great shop that has friendly and helpful customer service with great selections and prices, this is the place for you!

Fantastic experience: Amazing inventory. Friendly knowledgeable staff. Clean environment.

Fantastic experience: Great customer service! They always know exactly what I am looking for and are incredibly welcoming

Fantastic experience: Great time shopping with Sara. She seems to know her stuff and was extremely helpful and patient with us. Have always had a good experience here.

Fantastic experience: I have been coming to inside out for a few years now. I highly recommend Inside out for all of your head shop needs. They are my favorite shop in Roanoke. Sarah is very helpful!! The owner is also a very kind person.

Fantastic experience: Great place to buy a bong! Sarah was knowledgeable in the products and helped me with my selection. Thanks! Joan

Fantastic experience: Excellent customer service and very high quality products. Highly recommended smoke shop.

Fantastic experience: I have been coming to Inside out for over a year. Sarah is the reason I continue to come back. She is honest, intelligent and very knowledgeable. Her attitude is always eager and friendly. I wish their were more like her. I do not comment on social media but great service should be recognized. She is the best !!!

Negative experience: This place came up on google as a gift shop, so I stopped by to get some incense because that is what was displayed on their website. When I got there I was hassled immediately about if I had an id card and if I was over 21 very rudely. I then said you can look at it but I prefer to not let you hold it. She got an attitude and was still persistent about me handing it to her even during the social distance measures we are to use for safety at these times. Then she starts hollering about me not pulling it out because it could be fake. Then from there I couldn’t understand the rest of what she was hollering. But long story short, this is not a gift shop at all, as listed on google. Also I wasn’t even going to purchase any tobacco at all. She seem to be going through something personal and kept referring to her manager making these crazy guidelines. Hopefully the owner accepts business and at least isn’t as rude about things as his or her employees. So have your id ready or get screamed at.

Fantastic experience: Absolutely love this shop i come here for all my needs!

Fantastic experience: This place is unbelievable! Everyone should experience Inside Out. . High quality doesn't come with a big price tag here. And with every purchase you get a chance in a monthly gift card drawing. I'm impressed with all aspects and will be back. Frequently.

Fantastic experience: Excellent experience, Sarah helped me choose what I needed and gave me space to browse. Good prices, will be back!