KC Bariatric
Information about KC Bariatric
Opening hours
- sunday: (closed)
- monday: 8h-16:30
- tuesday: 8h-16:30
- wednesday: 8h-16:30
- thursday: 8h-16:30
- friday: 8h-16h
- saturday: (closed)
KC Bariatric is one of the nations leading bariatric surgey centers, committed to empowering individuals on their journey to a healthier, more fulfilling life. First in the region to receive designation as a Center of Excellence in 2006 by the American Society for Metabolic and Bariatric Surgery (ASMBS), we are proud to be among highest volume weight loss centers in the country with over 20,000 operations performed since we opened in 2005. With 35 years of expertise, our surgeons have safely performed the largest number of bariatric procedures in the Midwest region and are the most experienced and skilled at doing them.
Our comment from Nutrifinder.net about KC Bariatric:
KC Bariatric is a renowned weight loss facility dedicated to transforming lives through expert surgical care and supportive patient services. Patients have expressed their gratitude for the exceptional care provided by the team, particularly appreciating the friendliness and professionalism of the staff.
Key Highlights:
- Outstanding surgeons and medical staff, including Dr. Hoehn and Dr. Aragon, noted for their surgical expertise and compassionate care.
- Patients report feeling welcomed and supported throughout their journeys, with staff going above and beyond to answer questions and provide encouragement.
- The facility is praised for its organized process, where most services are provided in-house, simplifying pre-operative and post-operative care.
- Customer service and follow-up care have generally exceeded expectations, with many sharing empowering weight loss success stories.
While most experiences have been overwhelmingly positive, a few patients have voiced concerns about communication and post-surgery support, highlighting the importance of continuous improvement in care. Nonetheless, KC Bariatric remains a top choice for individuals seeking a supportive environment for weight loss surgery.
KC Bariatric: Reviews
Fantastic experience: Dr. Hoehn is the best very friendly and made me if comfortable and he answered all my questions. I live over 3 1/2 hours away. They made me feel welcomed and did a fantastic job on my care. All nurses are very nice!! Shout out to Peggy, KA they did a great job with caring for me after surgery! All of the staff were great to me! I was very nervous at first because going to see new people and doctors always is but this staff was outstanding!! I got my first surgery gastric sleeve where I live. Due to medical reasons I need to get the gastric bypass. It was done 12/17/24. I am so grateful for KC bariatric!! Thank you!
Fantastic experience: I cannot say enough good things about KC Bariatric! I was VERY hesitant to do the surgery, but they made me feel so welcomed, seen, heard, and cared about that it completely changed my mind. Dr. Aragon is such a wonderful surgeon and the entire staff there is friendly and helpful. I never had a bad visit with them. The care I received inpatient surgery day and after was top notch. I am SO glad I chose KC Bariatric. I’ve lost 260lbs since 5/4/23 and my life has been forever changed!
Thank you so much for your heartfelt review, Melanie! We're thrilled to hear about your positive experience and the incredible transformation you've achieved. Dr. Aragon and the entire team are dedicated to providing exceptional care, and it's wonderful to know that we made you feel welcomed and supported. Your success story is truly inspiring, and we're honored to be part of your journey!
Fantastic experience: Due to living 4.5 hours away from Lenexa, I was able to complete my pre-op apts via phone and get necessary pre-op testing done locally. The whole process was smooth and went beyond my expectations! Surgery went smooth and I was very pleased and appreciative of not only Dr. Hamilton and his P.A., but the nurses during both pre-op, surgery, and post-op recovery were phenomenal! I am beyond impressed with my experience at KC Bariatric!
Thank you for your glowing review, Lacey! We're delighted to hear that our process worked so smoothly for you and that you found Dr. Hamilton and our entire team to be exceptional. Your feedback is truly appreciated by us all. Feel free to reach out if you have any additional needs or questions.
Negative experience: I wasn't advised that there was a $125 facility fee for each visit for scheduled Hyper-bariatric Oxygen treatments.
Gary, We are so sorry you had a poor experience. We don't perform hyperbaric treatments at KC Bariatric as we are a weight loss facility. Please feel free to reach out to our Practice Manager at 913-677-6319 and they will be happy to assist you further.
Fantastic experience: They have been nothing but professional. All questions are answered with promptness. I highly recommend this place.
Hello Lynn, we're delighted to hear about your positive experience with our team. Providing professional and prompt answers to all your questions is our priority. We truly appreciate your recommendation and trust in KC Bariatric!
Fantastic experience: It been 1year since my weight lost surgery and I'm thankful for his help with my Care!! I lost a lot of weight I'm down to 174 lbs now
Congratulations on your incredible weight loss journey Eileen! We're thrilled to hear about your success and are grateful for the opportunity to support your care. Keep up the fantastic work!
Fantastic experience: This has been a amazing experience. Great facility amazing staff and Doctors. Best decision of my life. Thank you all at Kc bariatric staff for this amazing journey to my new life.
Thank you Alan! We're delighted to hear about your positive experience. Please keep in touch and let us know how you're doing. We look forward to supporting you on your ongoing journey!
Fantastic experience: Awesome doctors and nurses! Started my new life here in Kansas! Love em!
Thank you for your great review, Cody! We're so glad you've had a positive start to your new life here with us in Kansas. We love having you as part of our community and look forward to seeing all the amazing progress you'll make!
Fantastic experience: The KC Bariatric has transformed my life into a healthy life that I thought I wouldn't ever see a new me. Thank you so much I'm so grateful
Thank you so much for your heartfelt review Jamie! We're incredibly proud to have been a part of your transformation journey. Seeing you achieve a healthy life and a new you is what drives us.
Negative experience: The surgeon was great, staff was amazing while I was there. After you leave them the service goes way downhill! I continue to get transferred to person name Ashley instead of speaking to the Doctor and she's speaking on they behalf! I'm 5 weeks post op in need of my restrictions to be lifted, which is a dumb restriction to have on my work paperwork. Any normal Doctor would understand what I'm saying and remove the restrictions. I'm running lifting and doing everything ahead of schedule! I also work a job that doesn't require me lifting anything, which I informed to please removing it from the paperwork because your costing me $2,500 of missing out on regular work!
We are sorry to hear that your experience did not meet your expectations. Patient safety and recovery are our top priorities, and we do not intend to cause any inconveniences. Please reach out to us directly if there is anything else we can do to assist you.
Negative experience: Absolutely the rudest and most disrespectful nurse practitioner I’ve ever dealt with. Amanda Merino needs to be fired. She obviously doesn’t know how to speak to people. I’d advise people to not go here because of Amanda Merinos attitude and rudeness towards people.
Thank you for letting us know. We invite you to contact us at (913) 677-6319 and request to speak with Ethan, our office manager.
Fantastic experience: The KCB team are so amazing! Encouraging, up-lifting and right there with you every step of the way. They are your biggest cheerleaders. No other facility I would have trusted to give me back my life.
Fantastic experience: I had the most pleasant experience here. All of the staff that worked with me were LOVELY. Everything was explained well, and they took great care of me. My surgeon, Dr. Hamilton, didn’t just do the surgery and dip out… I got to see him before I left. And they all reassure you that they’re just one phone call away. I genuinely think they want everyone to succeed. They CARE. And that’s awesome!
Thank you so much for sharing your experience, Samantha! We're delighted to hear that you felt well-cared for and supported by our team, especially Dr. Hamilton. At our core, patients success is what matters most. We look forward to hearing about your progress and are always here for you, never hesitate to reach out!
Fantastic experience: Great staff and facility. The support provided for the entire process has been incredible. Thanks for being part of my healthy lifestyle transformation. ❤️
Fantastic experience: I’m 10 days from revision surgery. My health team is awesome! They offer red carpet treatment before the process, during and after. I waited so long to seek this revision, never should have waited, these folks offer positive thoughts with no shame. I enjoy learning from each of them. Special shout out to Rachel Hupfer! She has been my calming voice, through it all! Loved this place since 2010!
Thank you so much for sharing your experience and for your kind words! We're thrilled to hear that you've had such a positive journey with our team, and we're honored to have been part of your health and wellness since 2010. Your story is inspiring, and we're glad to have provided the support and care you deserve. Wishing you a smooth recovery and continued success on your journey. Thank you for being part of the KC Bariatric family!
Fantastic experience: All of the providers I have seen at KC bariatric have been fantastic and very caring. Highly recommend this facility.
Fantastic experience: I can not express how life changing this has been. I've lost 140 lbs and I am off all of my blood pressure, type 2 diabetes and arthritis medications. All of the staff here are caring and helpful providing a complete source for every need of you weightloss process.
Fantastic experience: Dr. Hoehn did my gastric sleeve 10 years ago. Great experience. Unfortunately, I developed a hiatal hernia which caused Acid reflux. Dr Aragan repaired that and did a revision to a bypass. Could not ask for better care both times. The doctors and staff are the best.
Fantastic experience: Love all the doctors and staff. Always willing to answer questions and help you with your journey.
Fantastic experience: This is a place with great doctors and you won’t ever regret going here. 8 years ago I weighed 325 pounds. Today I weigh right around 145. This journey has been the best of everything I have done. I am 72 years young and very active with bowling and lots of other things. I swear Dr Aragon saved my life .
Fantastic experience: Have been a great resource. Have lost 100 pounds since my surgery and feel like a new person.
Fantastic experience: Very friendly and knowledgeable staff. Calls are returned quickly. I have had nothing but a great experience through my whole weight loss process.
Fantastic experience: KC Bariatric is wonderful! Everyone is super friendly and available to offer help and encouragement when needed. I highly recommend them to anyone interested in weight loss surgery.
Fantastic experience: I had my surgery here January 2023. It is the best thing I've ever done and I wish I would have done it sooner! KC bariatric changed my life forever! 110 lbs down!
Fantastic experience: I have had such an amazing experience with KC Bariatric! I have been thoroughly impressed. ALL of the staff has been a joy to work with. I really felt like my program was tailored to me which made me feel extremely comfortable proceeding with this lifestyle change. Smooth process and excellent care. I highly recommend!
Fantastic experience: Dr. Hoehn is an outstanding surgeon and patient care administrator! The amount of comfort, care and expertise he provides to his patients is unmatched! The staff he has for KC bariatric are friendly and care about your success!
Fantastic experience: KC bariatric is amazing. I have been so pleased with the staff, my surgeon, and the support! I would recommend them to everyone!! Come start your new life!
Fantastic experience: KC Bariatric has given me my life back. The wonderful Drs and staff are always there for support and answers to my questions.
Fantastic experience: I can't say enough good about KC Bariatric. They are amazing! One of the best things about KC Bariatric is that I was able to do everything in-house. From the psychological evaluation to the nutrition consult to sleep study, KC Bariatric was a "one-stop shop". I started my bariatric weight loss journey with a different bariatric practice in the area that referred out for all of the required consults/evaluations before surgery which was not ideal because the places I was referred to were booked out for months. My case manager at KC Bariatric made my appointments (based on my scheduling needs) and took care of my insurance. I received the one-on-one attention and education that is so important when for this life-changing decision. My surgeon was fantastic and the staff is amazing. I you're considering bariatric surgery, KC Bariatric is the only place to go.
Fantastic experience: Both my sister and mother have had the gastric sleeve done through KCB, they made the recovery process as smooth as possible! Everything was given to them front and center and answered questions along the way… highly recommend
Fantastic experience: Experience was amazing and staff is very helpful I've lost 200 lbs in the last year since my surgery
Fantastic experience: I had the gastric sleeve procedure with Dr. Aragon and have had great results! I am down over 70 lbs. The surgery and support staff here are first class. I cannot recommend them enough. If you are severely overweight, contact KC Bariatric about your options. It changed my life. You won’t regret it.
Fantastic experience: I had surgery here about 2 months ago and I couldn’t have asked for a better experience. I was so nervous going in and every single nurse was so sweet and helpful. Nothing makes you feel better than walking into an appointment and being greeted by name. I am so beyond thankful for all of the people at KC Bariatric and the journey I have got to experience here.
Fantastic experience: Every time I come in the staff at always friendly. My journey has been a positive one with their kindness and support
Fantastic experience: This group is fantastic! You are always well taken care of and I feel like family. Don’t sleep on KC Bariatric!
Fantastic experience: I had Gastric Bypass done by Dr. Cunningham. It is the best thing I've ever done! I've been so happy with my results!!! No regrets!! All the employees are very courteous and helpful
Fantastic experience: I had the gastric sleeve with Dr. Cunningham last year on June 28th. The surgery changed my life. All the doctors are amazing and the staff are very helpful and nice. I wouldn't have gone anywhere else.
Fantastic experience: Been going to KC bariatric for 11-12 years after having lap band surgery. Great doctors, staff is amazing! Understand why they have such a great practice. Anytime I have had a question or concern they have been quick to respond. Check in is always quick. A+.
Fantastic experience: KC Bariatric did my husband’s surgery, & we are so thankful. He is down 200 pounds already! So awesome that he has such a better quality of life now! Thank you!!
Fantastic experience: This incredible place and the wonderful people saved my life about 11 months ago with the sleeve. I was full of shame and hopeless with what I had become. I feel great again. God is great all the time . Id like too say thank you too the wonderful people at KC Bariatric. I wasn't sure how many holidays I had left. Now I feel fantastic I'm able too do things I haven't done in years. Thx Manny Gonzalez
Negative experience: The surgeon was great and I enjoyed the dieticians. But the office staff and billing made this a miserable experience. My wife and I had the exact same procedure and hers cost 13000 Les then mine when I brought this up to KC bariatric they would not respond and or even attempt to assist. The case manager said I would have no out of pocket as the cost would be below the lifetime max but BAM I walk in for follow up and they want me to pay $1000. No matter how good the w staff is if the billing and admin staff are bad it destroys the entire experience!!!
Fantastic experience: Every interaction with KC Bariatric has been incredible. Everyone is kind, supportive and understanding. So thankful for everyone I came in contact with to help me through this journey.
Fantastic experience: I had the pleasure to meet and work with Ashley today. She was wonderful and I could not recommend her more! Thank you =)
Fantastic experience: To enhance the flavor, I added some Orange Gatorade Zero to the Vanilla Journey Protein with water or milk. Made a Healthy Orange Dreamsicle. Yum! Yum! While doing my liquid fast.
Fantastic experience: KC Bariatric changed my life for the better. Thank you, thank you, thank you to all the doctors and support staff! I’ve been with them since 2016 and I can always count on their support! I’ve referred 4 friends and family to KC Bariatric and they are forever grateful to the physicians and staff!
Fantastic experience: Super impressed with the entire staff. Everyone is very helpful and so knowledgeable on all things bariatric. The facility itself is clean and comfortable for both patients and family. Would 100% recommend KC Bariatrics!
Fantastic experience: I truly love the kindness, caring experiences I receive every visit. I can til the different in my health since surgery and it's been just a month. Thank you Dr Cunningham.
Fantastic experience: This practice is amazing because the people are amazing! They are very thorough in taking care of your entire person. I would bring g'ma here.
Fantastic experience: Love this place . Change my life i have a better quality of life. The staff is wonderful, I have to give a BIG Thanks to Dr Hoen. Amazing person great doctor.
Fantastic experience: Let me tell you Dr. Hoehn is GREAT and his ENTIRE STAFF!!! I came in for a consultation for my gastric bypass surgery and told him about my gallbladder. Dr. Hoehn fit me into his schedule to remove my gallbladder that next day. He is the kindest doctor I’ve ever met. I HIGHLY RECOMMEND HIM, HIGHLY HIGHLY RECOMMEND this entire practice!
Fantastic experience: I have been coming to KC Bariatric for a few years, and finally decided to move forward with surgery a year ago. The people here have been nothing but kind, encouraging, supportive and helpful in my journey.
Fantastic experience: I’ve been a patient since 2009. The initial care was phenomenal, but, the ongoing support from everyone as I navigate life post surgery is beyond reproach. The surgeon, nurse practitioner, dietitian and front office staff are all continually invested in my long term success.
Fantastic experience: Amazing, helpful and thoughtful staff goes above and beyond. They answered every concern and coached using their own personal experience. 1.5 years out it was the best choice I could have made.
Fantastic experience: Absolutely impressed by the care I have received. The staff, nurses, and doctors are professional and kind. From before, during, after the Bariatric bypass surgery process I haven’t had better care. 100% Recommend this group for all your Bariatric needs!!!
Fantastic experience: Everyone I’ve met here has been incredible. Each person truly cares about their patients. This may not be the path for everyone, but if Bariatric surgery is your path, KC Bariatric is for you!
Fantastic experience: I have had the MOST incredible Experience with KC Bariatric!! I WOULD RECOMMEND THEM TO ANYONE READY FOR A LIFE CHANGE!!!! They are so kind and willing to help!!! I appreciate all the positive support I have received!!!! Thank you again!!
Fantastic experience: I have been coming to this place for years and I must say I’ve had nothing but good experiences. Everyone was professional, patient and nice to me. I also like the specials they currently have with their products. Thank you to everyone for being so courteous.
Fantastic experience: Was glad I made the decision to travel two hours to be seen at the KC Bariatric center. Everything has gone very smoothly. Very happy with all the staff and the streamline with all the appointments. Having the sleeve has changed my life. Thank for I made the decision.
Fantastic experience: Really recommend the place, they’ve done a great job and I’ve lost a fair bit of weight with some medications (no surgeries yet!). Non judgmental and friendly, helpful staff, Paula and Amanda the nurse practitioners are fabulous, and I hope to be able to keep coming until I meet my weight loss goals! If you are thinking about it, just give it a shot!
Fantastic experience: Throughout my journey with KC bariatric, I’ve had a great experience! The staff has always been pleasant and very accommodating. Always willing to help in any way possible. I highly recommend them to anyone in need of help with their weight loss journey!
Fantastic experience: I'm still going through the pre-op process but everyone at KC Bariatric has been extremely friendly & helpful. My case manager has been extremely responsive to my numerous questions.
Fantastic experience: My husband and I both are patients here and have had nothing but a great experience. The staff are all super friendly and helpful. My husband had surgery two weeks ago and I think it has been the best experience ever from start to finish they kept me well updated on his condition. They set all my appointments up in advance so they knew months ago it when my next appointment was, and explained everything upfront at my first appointment in regards to my insurance and what I would have to pay out of pocket so there were no surprises. I would refer anyone looking to have bariatric surgery to this office!
Fantastic experience: I had my gastric bypass with Dr. Hamilton and his whole team have been amazing. They are very kind, helpfull and willing to accomodate your needs while going throughout such a life changing process!
Fantastic experience: The staff at KC Bariatric are all so welcoming and supportive! Every single person from receptionists to nurses have been so nice and having the option of open communication through the entire process is unmatched.
Fantastic experience: There are several great bariatric centers in the Kansas City area. I would encourage you to do your research. Dr. Aragon and the team are amazing. However, KC bariatric was professional, informative, always on time, communicative, and have great support systems for before and after your surgery. Good luck on your journey!
Fantastic experience: I had Gastric Bypass surgery at KC Bariatric Center. It has been a year now and my experience through the whole process has been excellent. Everyone has treated me kindness, understanding, and respect. I would recommend anyone considering weight loss surgery to come here, they won’t be sorry.
Fantastic experience: Absolutely the best experience ever! I highly recommend KCB! I am down 140 pounds and VSG with Dr. Hoehn was the best thing I ever did for myself!
Fantastic experience: My husband and I both had gastric bypass surgery here and the staff is nothing but incredible. They take amazing care of their patients and they want the best for you. If you are thinking about the surgery this is the place you need to go to.
Fantastic experience: Had gastric sleeve surgery on 5/11. Dr Aragon was an amazing surgeon. The whole staff is so caring and attentive. Would definitely recommend KC Bariatric to anyone thinking of having a gastric surgery!
Negative experience: I normally don’t leave reviews and I am conflicted but my experience with this office was awful. My appointment was at 8. I arrived at 750. I was brought back and then left to wait in the room for an hour and a half. No one checked on me. Then the doctor comes in for 5 minutes no exam or anything tells me he will put me down for the gastric sleeve and leaves. Then the case worker comes in and said “ since your appointment is late we will have to rush through this” I took that to mean she wasn’t able to answer my questions either. I was treated like I was late and being punished when it was the doctor. Then I had another appointment they had me scheduled me for and they had to call over to see if they could still take me because I was late. I finally said the doctor was late NOT ME and consequently us making me late to everything else. Why is everyone treating me badly as if I was the disrespectful one who showed up late. Ive never felt like that at a doctors appointment and just couldn’t go back after that. Then the month following they actually called me for my second cash payment they require everyone to pay. I really wanted to like it and get the procedure done but the office staff made me feel less than….
Fantastic experience: I had the absolute best experience with KC Bariatric! Dr. Aragon & team from office visit to surgery day were all genuinely amazing. I never felt like they didn’t prioritize my care or my feelings. Thank you for helping me change my life!
Negative experience: This has to have been the worst experience i have ever had. Maybe my experience is a one off, but everything that could go wrong did go wrong. First off you can never reach them on the phone. If this has been your experience then you know that i am lease correct there. i had the sleeves back in Sept. I spent two weeks in the hospital 5 day each, which wasn’t there fault. I developed a deep embolism. My problem is i could never get anyone to rerun my calls, without having to make three and four calls. Each time. No one really cared about the suffering i was experience. I took out the extra insurance but no one knew how it work or how to process it. I still have $10k worth of bills that they bill me each week although i was told it will be resolved. I just feel as if no one cared. I had CT scans, EGC test, placed on blood thinners. But once the blood thinner ran out no one called to do a follow up appointment to see if the blood clot in my liver was gone (to this day still have not received a follow up). One was scheduled but when i arrived i was turned away because KC Bariatircs had not seen over the correct paperwork. It has just been six months of problems. I did loose the weight but i really feel like my stomach was cut too small. Too this day if i eat 5 olives or a spoon of food, im extremely full, and anything past that i still throw it up. This experience FOR ME has been anything but smooth. I finally received calls i’ve the past two weeks for the follow up CT scan but each time i tried to set appointment i was told that LC bariatrics did not first confirm that the facilities doing the scan was in my network. So i’m still waiting for them to get it right. I had to get Ann the office manager involved and she has been a great help. But i’m just surprised by the level of care i have received. The building looks professional but the care does not match. If i had to do it all over again, i would find a different practice that would make sure i’m taking care of after the procedure. When it’s most important. They failed me on so many levels. Hopefully one day soon all this is past me.
Fantastic experience: Dr.Aragon was awesome. The entire staff was great every step of the way!! Dropped 35 lbs still a work in progress.
Positive experience: I didn’t wake up from anesthesia for 24 hours and I believe I was in a coma. Usually nurses will say get up wake up, but nobody ever did that I know of. This outfit also never followed up with me after the surgery. They had their money I had my surgery and that was that. They did a good operation, but the rest of it was terrible.
Fantastic experience: I just had my surgery Nov 30 and this facility is by far the best of the best they go out of their way to make you feel like your the most important person from the time you start your appointment to get approval all the way up to ur night stay in the hospital I couldn't asked for a better Dr (Hamilton) and his staff for taken such great care of me now it's time to use the tool they provide me with Thank you for everything Laurie Nott
Fantastic experience: KC Baratric far exceeded my expectations! Dr Hoehn was the best! Tanya my caseworker was the absolute best. She answered every email I sent her within ten to fifteen minutes and was always there if I needed an answer to my questions. Thank you all so much!!
Fantastic experience: As a nurse myself, KC Bariatric provided the absolute best care I could have hoped for. Throughout the entire process I was well cared for by an entire team; including a case manager, dietician, physical therapist, psychologist, and surgeon. When my surgery date arrived, that same fantastic care continued with all the nurses, CNAs, and the anesthesia staff. Would recommend to any friends or family in need of bariatric care.
Fantastic experience: I have to say from the very beginning of my journey to today (2nd day PO) Dr Hoen and his entire team have been amazing. I would highly recommend him to anyone thinking about having this surgery.
Thank you, Cindy! We are happy to know all has gone well for you and wish you the best as you continue your bariatric journey!
Fantastic experience: Dr Cunningham is so great! I am so grateful for all you and your team have done! Thank you Deanna and everyone involved in my care! Highly recommend
Thank for the wonderful review. We agree, we are lucky to have Dr. Cunningham and Deanna. We feel lucky to be able to help you on your journey!
Negative experience: I’ve had a terrible time post surgery. I was prescribed a medication with pretty bad side affects. I had a telehealth visit March 23rd where we decided to switch medication I was told to wait a few days for authorization if denied I would be prescribed another medication that did not require authorization. I have now waited a month, calling daily I was able to reach the nurse who promised to call back within 10 minutes. The front desk takes sticky notes but I never receive a return call or anything sent to the pharmacy. Updating Dec 22 : I would not recommend this surgery center unless you’re fully prepared to deal with deception and miscommunication. My initial surgery was 11/19. FPost surgery I had a terrible time receiving post operative care while pregnant 11/20-4/21. Even with maternal fetal medicine, pcp and my local ER reaching out for support- it was not received until I was driven to the surgery center and demanded in person to receive help as our lives were deemed at risk. Following pregnancy I reaching out to NP Mary 1/22-10/22 for assistance and requested a revision as I was then gaining weight rapidly. My last visit with Mary I was placed with a new P that instructed me to just stop all medication for 30-60 days then we’d try other solutions. I followed every instruction, tried 4 different medications only to be told by one of the receptionists that I could’ve had a revision appointment with the doctor a long time ago if someone would’ve just sent me the appropriate revision request link. At this time we were racing against insurance that covered bariatric procedures my case manager Bambra did her best to fast track all required appointments to no avail. I’m highly disappointed and upset that if only the proper information was given to me at numerous appointments I could’ve received the help I needed.
We strive to give our patients the absolute best care. We are very sorry that you didn't feel that from us. We are going to reach out to you, because it looks like we are needing a new insurance card. We want to make this right for you, and do appreciate your feedback.
Fantastic experience: Had my bypass done on March 23. 6 months of tests and hoops to jump through to get to that point. Everyone was so kind and informative. I'd definently suggest KC Bariatric to anyone thinking about getting bariatric surgery. My surgeon was wonderful. The nurses were wonderful.
Thank you for your kind review Andrea! We feel honored to be part of your journey!
Fantastic experience: KC Bariatric was probably the best hospital experience I have ever had. Dr. Aregone & his staff was outstanding they answered all my questions, were so compassionate. My surgery went so well I had hardly any pain. It was truly a phenomenal experience. Highly highly recommend!!!!!!!!!!!!
Lisa, we are so pleased to hear your experience was wonderful! We truly appreciate you taking the time to send us a review! We are blessed to have patients like you.
Fantastic experience: I have truly enjoyed my experience here, I drive 2 and half hours to come here and I would do it all over again. They have adapted to my schedule, very helpful and are very patient!!! All they employees are very friendly, from the front desk to the Dr. I'm still waiting to get my surgery date, but it's very close.
Thank you for your kind words! We strive to make sure our patients are set up for success in their journeys. We LOVE hearing our patients are happy!
Negative experience: Surgery pre op nurses were rude, dismissive and completely blind sided my husband and I when we arrived that you get no support person pre op. You know when they usually need you the most to keep them calm before a major surgery. Made us feel like I should have dropped him off at the door and left. He wasn't happy and neither was I. It never used to be this way though. Sad to see this change happen.
We are very sorry that you had this experience. We strive to make our guests as happy and successful as possible in this process. We appreciate your feedback and will take it into account moving forward.
Negative experience: I am very disappointed to have to be posting this review, because the staff on the surgery side of KC Bariatric are AMAZING. I had the most incredible surgical team and was extremely happy with my experience. However, my longer-term care with the Nurse Practitioners has been extremely disappointing. In a recent meeting, the Nurse Practitioner proceeded to lecture me about how we can always make excuses and how I can't just put off my weight loss. This "tough love" lecture was right after I had told her that I was struggling because I had just lost a family member in a tragic accident and needed to focus my goals on maintaining right now. She then proceeded to compare the stress of losing a family member to the stress of being a working mom. I expect more compassion from medical professionals that work with weight loss every day. It isn't a sprint, it's a marathon that is going to have ups and downs and the focus should be on the overall health of the patient. My disappointing experiences now have me looking for another doctor to work with on my long-term weightless goals.
Sarah, we are sorry to hear about your dissatisfaction with your post op care. We strive for a high quality patient experience and are sorry to hear you had a negative experience with one of our providers. We understand that not every practitioner will mesh with every patient, which is why we have 2 people in every role to provide options for our patients. Compassionate care is one of the fundamental aspects of our program. We strive to provide compassion in every patient encounter. We are sorry that it was lacking on this occasion and we can do better. We will make sure to address this, so this doesn't happen in the future. Please give us another chance to provide you with a positive experience as no one understands the different components of success like we do. Let us know if there is anything we can do. Thank you for highlighting both the positive and negative parts of your experience. We hope to hear from you soon.
Fantastic experience: Dr.Hamilton saved my life and I loved the staff at BCKC. I was impressed with their program for private cash pay. Best 16K I have ever spent. I had the best nurses and am so grateful for my experience.
Thank you for your review and positive support, Carly. So happy to hear of your positive experience with our staff and program!
Fantastic experience: This was the best medical care I have ever received. From day one they treat you with such respect and dedication. I had my surgery yesterday and everyone was so incredibly nice and knowledge. They were not only kind to me but also kind to my mother who stayed with me. Don't go anywhere else. They are the best and it is clear why.
Thank you very much for the kind review, we really appreciate it and are thrilled you had such wonderful care with us!
Fantastic experience: Great staff, knowledgeable surgeons. They were all so comforting to me in a time that I was absolutely terrified! I would absolutely have surgery again if I know that they would be the ones providing my care!
Thank you very much! We are happy you are satisfied with your care here at our facility.
Fantastic experience: Everything is amazing at the Bariatric Center of Kansas City. I relocated to KS and was looking for a medical office to maintain my lapband but after several visits and exams I found out that my lapband had slipped and Dr Hamilton was able to guide me through the revision process. Everyone from the case workers to support staff and medical teams are all AWESOME! They provide the best care and give you great information and support throughout the process. The support groups are also very interactive and the team provides great information for pre and post operative patients. I can’t say enough about great they are and how they have completely changed my life for the better.
Thank you for the kind review! We are happy you are a part of our program!
Fantastic experience: I had my first surgery 4/2016. Then I had to have a conversion 8/2017. And I am now possibly going for a third surgery. Dr Aragon and Jeff are amazing. Dr. Aragon prayed with me before every procedure even my endoscopes and that helped reassure me and reduce my anxiety. They have listened, took my chronic illnesses into consideration as to which direction we would have to go next.
Thank you for taking the time to leave us a review, we really appreciate you!
Fantastic experience: From my first appointment and through surgery this is an amazing professional practice, Kind and extremely organized. They know there stuff and handle it with ease even when you may be freaking out! During the process you are in contact with so many individuals and every single person couldn't have been more compassionate and caring. Thank you all very much!!
Thank you! We are so happy you had a wonderful experience!
Fantastic experience: The staff, my case manager Bambra, the BEST surgeon Dr. Stanley Hoehn, and PA Tim, assisted me in changing my life forever! The experience of this surgery by these amazing people who are there to help change lives!! I owe so much to the care and prep work that went into my life style change, that I am a walking advertisement!! I have been able to assist others in changing and one friend had the surgery because of the amazing care I got! You will NEVER regret having this surgery and sticking to the lifestyle change of eating, I’m beyond grateful for Dr. Hoehn and the Bariatric Center!!!!
We love helping our patients get to the healthiest versions of themselves! Thank you for letting us be a part of your story!
Fantastic experience: The overall experience has been wonderful. Everything is streamline and the staff is so kind. I have yet to have a bad experience with anyone from front desk to surgical staff. The place is beautiful, very clean. Dr.Hoehn is amazing and so positive it takes your worry away and gets you excited for what’s to come.
Thank you Jenny!
Fantastic experience: I really enjoy this office. I have been going to this office since 2014 for various things. The staff and surgeons are very good and helpful. Comparison of cost for the Bariatric Surgery are very reasonable. Very good professional to everybody that comes in.
Thanks Deanna!
Fantastic experience: The Bariatric Center of Kansas City has been wonderful to work with! Scheduling my appointments has been easy, the people are professional and kind, and they are non-judgemental. They truly care for your well being and success!
Thank you Emily!
Fantastic experience: The staff and the accommodations where outstanding. I have been impressed with Dr. Aragon since our first meeting and I felt completely comfortable putting my situation in his hands. It was an extra bonus being able to have my husband stay with me overnight in the facility. I know that I was in good hands with each person that participated in my care and that’s a great feeling when you face the need to have surgery. I would absolutely recommend The Bariatric Center to others that I come in contact with.
Thank you Pam !
Fantastic experience: Has been a true joy and life changing experience. Love what they have done for me. Having my 2 year anniversary of my surgery and I've lost 260 pounds. Maintained my weight within like 5 pounds all year and I'm at 170. Feel great and so much more active.
Congratulations David! We are so happy for you!
Fantastic experience: The bariatric center's employees are awesome. Everyone there are is very helpful and professional. I really like my surgeon Dr Hoen so far everything has gone well with my surgery. I'm excited about my new life that he has given me. The support groups are very helpful. They work as a team. I recommend The Bariatric Center all the way.
Thank You Marty!
Fantastic experience: BCKC was the absolute best!!! They made me feel comfortable and it shows they really care about their patients. Dr. Aragon was my surgeon and he was terrific. 140 lbs later I have my life back all because of the team at BCKC, Thank you!!!
Thank you for your review! We are so glad you have your life back!
Fantastic experience: I had the Sleeve surgery done on November 14th. Now down 86 pounds my life is getting so much easier. Best decision ever! Love the Bariatric Center of Kansas City as my support team.
We are so happy for you!
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