Heritage Victor Valley Medical Group: High Desert

Fantastic experience: Rachel is superb! I was impressed with her knowledge and put my mind at ease.

Fantastic experience: We very grateful for our Dr. and the staff. Our Other Dr. left the network and we had to find another Dr... Dr. Pagler has been Amazing and we are Blessed to have her. The Bell's

Fantastic experience: It was very easy to make an appointment, the front desk person was very helpful & friendly. The nurse was very kind. Dr Roy is very knowledgeable, was not rushed, and really listened to me.

Fantastic experience: I like her very much.She is kind and knowledgeable and has a great. Manner about her. I highly recommend her.

Fantastic experience: He asks questions and listens to your answer, let the patient ask question and he answers them . He double checks with you to make sure you have ask all the questions you had during your visit. he is a kind man.

Negative experience: The doctor doesn't always show up for appointments. He decided to close the office for the last 2 weeks of November without co sideration for patients who needed to have their appointment.

Fantastic experience: I have been seeing Rachel Ryan for a few years. I would absolutely recommend her. She really takes her time and listens to all of my questions and concerns. She validates me. Hands down, Rachel is the best!

Fantastic experience: Got to me quickly. Took the time to listen to me and address all my concerns.

Fantastic experience: Friendly staff & Short wait time. Satisfied with my treatment!

Fantastic experience: Great Dr. To have on your case no matter what type of case that might be.

Fantastic experience: Patient. Kind. Insightful. Prompt. Personable. And lastly professional. 5 stars.

Fantastic experience: Efficient and timely office staff. Dr Nguyen personable and pleasant. Great experience

Fantastic experience: I can’t say enough good things about Dr Pagler. She is truly amazing! Thanks to her care, I’m healthier now than I’ve ever been. She listens attentively to my concerns, monitors them closely, and takes action to resolve them. It’s incredibly rare to find a doctor this thorough and compassionate, especially in the High Desert. I feel so fortunate to have found her. The only hesitation I have in writing such a glowing review is the fear that everyone will want to see her, making it harder to get an appointment! But honestly, she deserves the recognition for the incredible work she does.

Fantastic experience: NP Ryan is very caring and thorough. She spends time listening to patient concerns and will provide sound feedback. I highly recommend her and any of the medical professionals at Heritage.

Fantastic experience: A great place to come to for all of your medical needs. Great staff, and Doctor Pagler is such a wonderful, kind and knowledgeable Doctor who attends to all of my needs, questions and concerns. I would definitely recommend Dr. Pagler to those who are looking for a great Doctor that will help you with anything that you might be going through. Thank you so much!

Fantastic experience: Very short wait in the waiting room. Staff, very friendly and efficient.

Fantastic experience: I LOVE Heritage Victor Valley Medical Group . I have been a patient for several years now . The staff is so polite and get things done .. I will always stay with Heritage .. Rachel is so caring and takes care of my needs .. I pray she never moves on ..

Fantastic experience: Friendly staff! Dr North was very thorough and took his time to listen to my health issues.

Fantastic experience: Dr Moushabek is always very professional, kind, courteous, I also consider him a friend. I would recommend him to everybody!

Fantastic experience: Been very happy with the care and help given at Heritage Victor Valley. Has really improved since the renovations and expansion has reached this point. I am always treated with kindness and great courtesy. Brent North and his immediate staff are just the best. Appreciate them so much.

Fantastic experience: I arrived early and was called in before my scheduled appointment time.

Fantastic experience: Mr. North is an amazing medical professional. So kind and takes the time to listen to my concerns and always gives me excellent care

Fantastic experience: I have nothing but great things to say about this place. From the first day i went into establish myself as a new patient. Everyone is so nice and Dr.Brent is awesome. He really cares about his patients and takes his time with me everytime I go. Thank you Dr.Brent

Fantastic experience: Dr. Moushabek is the best!!! Heritage Victor Valley Medical Group has great customer service. Veronica and Ricardo at his office go the extra mile for patient care, treatment and satisfaction.

Fantastic experience: The Doctor took his time with my dad and went over all our questions and concerns. Overall a really great visit.

Fantastic experience: My experience as a patient with Dr Moushabek and Staff has been a positive one. They were great with referrals and staying on top of my disability. I highly recommend them. Being in the desert for 30 years he is the best MD here. Thank you Heritage

Fantastic experience: Brent north is such a wonderful PA. I love how he listens to your concerns. I’m very satisfied with his care.

Negative experience: Staff was great but on meeting the dr we felt like he was in a rush to finish with us when I asked a question he about the patient he will say it’s obviously she has dementia and he also said he can’t do anything about it he was fast on doing his assessment and kept leaving the room he just seem to not care for the patient concerns he has bad bedside manners that’s for sure I feel it’s time for his retirement honestly .so for the staff they were good but the dr nope

Fantastic experience: I am happy with heritage victor valley medical group and their staff Dr North was professional and addressed my concerns

Fantastic experience: Dr. North asks the perfect questions wanting to know and understand his patients. He was thorough, inquisitive, and understanding. I enjoyed my initial appointment with Dr. North and look forward to future appointments with him as necessary.

Fantastic experience: Very nice visit meeting her for the first time. Looking forward to seeing her again. Seemed very caring and providing good advice addressing my concerns.

Fantastic experience: Dr. Moushabek is the best . Always top quality care . Efficient office staff .

Fantastic experience: The staff made me feel comfortable; I would definitely recommend.

Fantastic experience: He takes the time and listens to your concerns. Recommendations are on point.

Positive experience: Not much compassion for someone who is in constant pain other than “I’m sorry “ as they walk out.

Fantastic experience: incredibly considerate and kind staff. always professional and has a conversation with you while getting your info. i dont go anywhere else for my healthcare needs.

Fantastic experience: Top marks in all fields: knowledge & skill, attentiveness, great bedside manner, genuine compassion, and a short wait time in office compared to other physician offices. And- he stays on top of everything & actually follows through, which is a refreshing change!

Fantastic experience: My experience with this company has been filled with nothing but excellent service and life saving experiences. I recommend anyone and everyone to join and trust them.

Fantastic experience: Friendly staff and clean facility. Everyone was quick and helpful.

Fantastic experience: Very professional and kind. Overall an excellent experience ☺️

Fantastic experience: Wonderful doctor. Had my first visit and I wish I would have switched doctors a long time ago. She was genuine, she listened, she didn't rush the visit. Finally a doctor who should be a doctor. Thank you Dr. Pagler for being one of the good ones.

Fantastic experience: Our 1st visit was today & she was fantastic. Very thorough & thoughtful.

Fantastic experience: Rachel Ryan is a compassionate provider. She listens, ask questions and makes sure I am taken care of. I hardly ever do reviews but Rachel always has time and the care I need is given. Thank you Rachel.

Fantastic experience: Dr Pagler is amazing. She is truly a caring Dr.she takes the time to listen and answer .my questions. She follows up with everything. Love her!!!

Fantastic experience: He has Very honest opinion about my health, he is very good.

Fantastic experience: Great service… Dr Warren takes the time to listen to you….

Fantastic experience: I wish I could name Rachel Ryan as my PCP but unfortunately you can't name a nurse practitioner. She is so thoughtful,, caring, informative and engaged. HVVMG is lucky to have her.

Fantastic experience: Great place to go to, for all your needs. And professional staff and doctors.

Fantastic experience: Brent North is attentive and proactive with finding a good treatment plan for me. I’m glad after years of searching I found a provider willing to help (: highly recommend

Fantastic experience: PA Warren was very thorough and genuinely concerned with my health and wellbeing. Great experience.

Fantastic experience: Dr. Hedayati and his staff are very efficient and friendly. He was able to treat my heart condition within 3 visits which included stress test, echocardiogram, EKG, and follow-up appointments with Dr. Hedayati. I did not have to wait for him or his staff when arriving for my appointments and he was able to prescribe a medication which worked right away. I'm very thankful and I highly recommend Dr. Hedayati and his office!

Fantastic experience: We had a wonderful experience, this place and the people that work here are very professional and truly experts at what they do! We are truly blessed to have this medical group be the ones to care for our loved one. Great job guys!!!

Fantastic experience: I love seeing Dr. Pagler because she truly listens to all of my health concerns and she is so kind and personable.

Fantastic experience: Great communication and listener! Dr. Pagler is a fantastic doctor!

Fantastic experience: Everyone was great there I had a heath checkup and a blood test.

Fantastic experience: I totally appreciate the excellent manners. And they are always willing to listen.

Fantastic experience: Professional, courteous and kind interaction with the staff and doctor. Dr. Pagler was informative with my test results and possible medical care, if needed.

Fantastic experience: I love Heritage Victor Valley Medical Group: High Desert. My PCP has a great bedside manner and never rushes through my appointment with him. The group includes an optometrist who deals with eye health and he is great. All of the staff I've interacted with are very friendly with lots of smiles. They always give me a warm welcome when I walk in and say "have a great day" when I leave. Although I haven't taken advantage of it, they have a dietician on staff and a gym. They also have their own Urgent Care which worked great for us during the start of COVID. Based on my experience, I highly recommend this medical group.

Fantastic experience: Being middle aged and having to start over with a new PCP was scary. I was nervous and intimidated. However. the staff was so pleasant and kind. My appointment went smooth and I felt at ease almost instantly. Mrs. Rachel was so sweet. She talked with me, I felt she really heard my concerns. She was clear with directions when speaking medically. Communication was not an issue. I am so happy I made this change.

Fantastic experience: She is kind, understanding, professional. She doesn't mind when you ask questions.

Fantastic experience: I was able to be evaluated by PA Carol Lamm following a series of tests. Things checked out and I felt like the team were friendly and accurate. My wellness check was a success. Great job team!

Fantastic experience: She's dedicated to her patients. Amazing woman!!

Fantastic experience: Everyone was so nice and very professional this clinic is definitely a keeper!

Fantastic experience: Everyone was very friendly and I got into my appointment fast. Maybe waited 5 min. My new Dr was thorough and compassionate.

Fantastic experience: Went in for a followup appointment from a fall I had 7 weeks ago and a hand injury. They were all very professional but friendly. Efficient staff all the way around. In and out quickly and I was pleased with the service I received.

Fantastic experience: Dr Das is a very caring person, he takes the time to listen to your concerns and give you the answers you need. I couldn’t have a better Doctor!!

Fantastic experience: Brent North is such a blessing! I thank him for taking care of all my family members that see him. He is the absolute best. He’s super knowledgeable and really cares about his patience so much!

Fantastic experience: She did a very good job. I enjoyed her.

Fantastic experience: Dr. Pagler Listens to you and answers all your questions happy I found her. Her staff is wonderful. Everyone is very nice and I like the heritage group.

Fantastic experience: Little to no waiting time. Kathleen is very knowledgeable and helpful. I'm glad that I had the opportunity to go to the wellness center .

Fantastic experience: Clean waiting area and offices, efficient staff and Dr.Hedayati prompt, professional and polite

Fantastic experience: Dr Rachel is amazing her staff as well! Dr Rachel is hands down the Best she listens she cares and she is always there to help! Best Dr I’ve ever had!!!

Fantastic experience: Every one at this facility is really helpful. The doctor pays attention to the patients and listen to them as well. He treats you like a person not just a thing like other so called Doctors due!

Fantastic experience: Thank you for all you do, I would never knew about his heart until you told me thank you it is a pleasure to have you as his doctor for the heart I will Refer other people to you. Thank you.

Fantastic experience: Excellent Service. Very informative and compassionate care!

Fantastic experience: Brent North is a good solid PA. I was especially happy today as he had a cancellation and I was able to see him same day

Fantastic experience: Great visit, the staff very friendly and nice. Carol explained all the test and was very nice and helpful.

Negative experience: No stars. I only put one star because it wouldn't let me post without one star. But today's visit deserved a negative star. He was very rude, arrogant and did not listen to the early patient. My mother will never see him again.

Negative experience: Worst care into getting in to see primary doctor takes 3 months to get an appointment or to get anything done

Fantastic experience: Dr. Brent North is amazing. Always listens and always wants the best for his patients.

Fantastic experience: He's a good doctor he answers questions and you can understand him he's helping me with some weight loss

Fantastic experience: We have been patients here for years. Dr North is our favorite by far.

Fantastic experience: Rachel is amazing! She is down to earth, thoughtful and caring! I truly appreciate her care for my daughter and myself.

Fantastic experience: One of the best doctors I’ve seen I’ve been there for over four years. I’m happy as fast the people they are very nice and respectful and the doctors are amazing. I have had no trouble and all I’ve been doing is getting better with my health since I’ve been there Dr Razo I highly recommend

Fantastic experience: Compassionate and kind! Has a plan for care and continued care after every visit. Follows up to see how you are!

Fantastic experience: Dr Moushabek is the best primary Dr I've ever had! He is thorough, and investigates every avenue he can to fix whatever ails you! His aggressive approach to medicine means his PATIENTS win-with better health! I don't know if medicine awards SUPERIOR doctors, but if they do, Dr Roger Moushabek should receive the first award!

Fantastic experience: Appointment with Brent North was great and he gave me some advise 2 follow plus he is requesting a referral for me 2 see a ear, nose and throat specialist. I would refer Brent 2 others. Thank you

Fantastic experience: Dr. North is very good, my first time seeing him. friendly and professional. The staff is always great.. I love Heritage Medical services

Fantastic experience: Everyone I dealt with did an outstanding job (wish I could remember their names to give them all credit). Great experience. They went above and beyond. Thank you!

Fantastic experience: Dr. Pegler is a great doctor. She explained herself well. She’s very helpful and caring. Love my doctor.

Fantastic experience: Dr. Pagler is great! She takes her time, is prepared, and very personable. She's a great practitioner! All the support staff were friendly and helpful as well.

Fantastic experience: Dr.Ryan Is the best she is very thorough and professional with my mom,thank you!

Fantastic experience: What a kind and caring person Brent North is. His assistant Kelly is always helpful and supportive.

Fantastic experience: My doctor, Dr. Nguyen, is awesome! He always addresses all of my concerns, if he doesn’t know the answer, he researches it and gets back to me.. Gives me straight answers and actually listens to me and works with me towards a resolution.

Fantastic experience: I wish all providers were like her. Talking to her is like talking to a friend. More than knowledgeable, she cares. My 3rd appointment, and she remains consistent, which speaks volumes to me. Unlike all but one resident doctor, the past umpteen years, she actually listens and considers my input. No ego, no ignorant bliss (unless getting paid out of pocket), no nothing. Sincere and sweet. Best health professionals are those who keep learning. Which goes both ways. Been forever since I've learned anything from any health professional. Not Naoko! She leaves me with nuggets of information to ponder and/or research. She's truly one of a kind, and knows a lot from both Eastern and Western sides of healthcare.

Fantastic experience: The first good impression comes from the front office staff. They are friendly and the nurses that take stats are great. Dr. Paglar...she is a wonderful doctor. She listens, answers questions and genuinely cares about her patients. I am so glad I have her as my doctor. I know I can trust her to care of my needs and keep me in good health.

Fantastic experience: Dr Pagler came in prepared for my appointment with my information. Asked questions listened to what I had to say, advised would call to go over test results

Fantastic experience: He was very nice. Also concern about my health. I highly recommend him. Can't find doctor's like him anymore.

Fantastic experience: I am very fortunate to be part of Heritage Victor Valley Medical Group and treating with Brent North PA. Brent is an excellent physician and very knowledgeable.

Fantastic experience: The doctor has a great bedside manner, is polite, knowledgeable, and does not make us feel as if he's talking down to us; he also explains to us what's going on.