Woodridge Clinic

Negative experience: Extremely unprofessional and unorganized. The whole place should be shut down for a little bit so they can regroup because it is just sad. They left me sitting for 2 hours just to be told they forgot about me. The place also is in desperate need of a deep cleaning. You would think after Covid they would have upped their cleaning but clearly they have neglected it just as much as they neglect their patients. They also will tell you they take your insurance and after you have your appointments call you to give you a bill because all of a sudden they don’t take your insurance. Complete joke. Never again.

Negative experience: Finding my son a new doctor today! This place is so unorganized it's ridiculous.

Negative experience: Dr is good. Issue is the nurse line and trying to get prescription refills. Have been trying to get insulin filled for about a week now, 1st get “got pre-approval, where do you want it to go?”. Answer that and nothing, then again “what rx to send to?”. Again reply. Now, what generic will insurance cover and where should we send it? It is ridiculous that I will have to change from a Dr I like and is good and knowledgeable because the nurse line can’t get prescriptions sent over when requested and given all information needed multiple times.

Fantastic experience: Dr. Farzeen Anwar is exceptional & professional. When I see her, she makes me feel like i have her total attention. She is very caring & kind. I wish all doctors had her bedside manner! I so highly recommend her!

Fantastic experience: Great doctor, I highly recommend going to see Dr Patel.

Fantastic experience: Great doctor always listens to you and discusses things with you never feels rushed

Fantastic experience: Doctor Thelma Marin was amazing.

Fantastic experience: Dr Sannareddy listens, talks, explains. She is awesome.

Fantastic experience: She’s attentive, kind, and friendly.

Fantastic experience: Dr. Umang Patel is professional and meticulous; and such a pleasant person.

Fantastic experience: Quick & friendly service by the staff. Dr. Sannareddy shows concern and addresses questions. Not in a hurry to rush off and see 40 patients per day, like other doctors I've seen.

Fantastic experience: Dr. Marin is the best! She is knowledgeable of her craft, great listener and follows up quickly of all request.

Fantastic experience: She was very thorough, knowledgeable and kind

Positive experience: She is pleasant and listened to me very well and boost my confidence that I am fit and made me feel good with her words…..as such no medicine is given but my mind and thought process entirely changed post my visit. Thank you Dr.

Fantastic experience: Without a doubt, “ What an awesome and caring Dr. Farzeen”, and staff are very courteous and professional. She has lot of patience and treats with great respect.

Fantastic experience: She showed me special care for me and took time to listen to what I was going through . She even took time out to help me set up my mychart with the app.

Fantastic experience: Call center is the Best always so nice and professional! Thank you for all you do and best to all of you ❤️❤️❤️

Negative experience: Staff can barely speak English, terrible doctors, very unorganized, dirty facility

Negative experience: THE GIRL THAT ANSWERED THE PHONE TODAY SHOULD BE FIRED… FIRST SHE ANSWERED AND JUST SAID, 'CAN I HELP YOU', DIDNT ADDRESS THE ESTABLISHMENT. NO 'THANK YOU FOR CALLING WOODRIDGE CLINIC, HOW CAN I HELP YOU?' I COULD HAVE CALLED THE WRONG NUMBER AND NEVER KNEW IT. THEN I ASKED TO RESCHEDULE MY APPOINTMENT AND SHE GAVE ME SUCH A TERRIBLE ATTITUDE THAT I ASKED TO SPEAK TO SOMEONE ELSE, AND SHE SAID THERE’S ONLY 1 PERSON AND THAT’S ME. I WANTED TO SPEAK TO HER SUPERIOR BECAUSE SHE WAS THE ABSOLUTE RUDEST PERSON I’VE EVER TALKED TO ON THE PHONE AT A DOCTOR’S OFFICE TOO. I EXPLAINED I DIDN'T KNOW WHEN I WANTED TO RESCHEDULE FOR AND SHE JUST HUNG UP ON ME. HIRE MORE RESPECTABLE PEOPLE. WHEN I DO MAKE A NEW APPOINTMENT I WILL BE ADDRESSING THE SITUATION AS WELL.

Negative experience: Multiple calls for referrals and no one answers or call back. Its been week now and i need to see specialist. Dr is probably good. Nursing staff is good but when it comes to referring to specialist it takes weeks and why no one answers the phone in referrals department ??

Negative experience: I hadxto give a star to leave a review but this Clinic didn't deserve any Irecently moved within walking distance of this clinic and I need a refill on my monthly dose of pain med Dr Marin tried to,insinuate I was a addict and didn't even read the order .I told her that was a 2 week supply which was listed as 15 day refill this Dr Marin advises me she could do 15 I tried to show her that was not correct dosage.I suffer from radiculopathy and sciatica and I have plates and screws in my right ankel.I couldn't understand her limited level of English she didn't care to listen She even asked dud I mover near to get pain med.I immediately knew at that point she was stereotyping me. The Clinic was not clean she was not professional to me I now am giving the run around about my medication.To add insult to injury she puts another rx through and the cancel it after I am summoned to Walgreen. I Would like to picket this clinic they really need to close their doors Dr Marin is unfit as well as unqualified to continue as a Physician please help me and email me as to what we can do to get a more qualified team in this Woodridge clinic

Negative experience: This clinic is an absolute joke. I have been coming here for 3 years seeing Dr. Marin and have finally reached the end of my rope. Need a refill on your prescription? Better call 2 weeks ahead, because it is impossible to get her to send over a refill. And don’t be fooled; leaving a message with the nursing staff will not expedite the process. I had to call 2-3 times a week for a month to get a standard prescription refill. During my first appointment, she asked if I was “sexually immoral,” and that should’ve been a red flag, but I ignored it. She’s probably going to judge you if you’re having premarital sex, and I honestly think this is is part of the reason why I have received less than stellar care. I’ve shared diagnoses with specialists multiple times but they have not been documented in my chart. The straw that broke the camel’s back so to speak came with my 3rd COVID infection. Every time I’ve had COVID, it has given me pneumonia, so I wanted to make sure I wasn’t heading down that path again. Unfortunately she refused an in person visit, and a doctor can’t exactly listen to lung sounds over the phone. I 100% understand not wanting to have a COVID+ person in the office; it is dangerous. But given my pre-existing conditions and previous history, I thought I’d be able to get in there for at least 5-10 minutes for her to listen to my lungs. But I guess not, and I don’t exactly have 2 grand lying around for an emergency room visit. The woman who talked to me on the phone before my supposed virtual visit was very snippy, short, and rude, unfortunately not an uncommon occurrence with the front desk staff. Take your business and trust your health with a different doctor elsewhere.

Negative experience: My dad went in for a check up in January, symptoms of blood clot, and coughing up blood. Clinic tell him he’s fine. He comes in another time about loosing nerves and feeling in his left side. Nothing from the clinic “he’s healthy.” 1 month later he is sent to insensitive care and diagnosed with lung and brain cancer. Bunch of crooks, healthcare workers don’t care for their patients and only for their own benefit and insurance. This clinic is straight joke

Negative experience: The service at the clinic is not good. The doctor we visited took a personal call two times during the appointment during which his wife was yelling at him. Front desk personnel is also rude when you call to make an appointment.

Negative experience: Although I don't often write reviews, I am rather dissatisfied with the clinic's services. They had to wait weeks to receive a referral to a physician's office! I shouldn't have to wait for so long to see a doctor as a patient. I am aware that Erin is the sole employee in the referral department, but I think you should have more staff members. Not everyone visits the doctor for any old reason; we seek medical attention from specialists when we are in pain and shouldn't have to wait so long. This terrible management is the result. Not to mention how many times I've phoned to speak with someone about my test results.

Fantastic experience: Dr.Reshna Ajmere is very approachable.knowledgeable and intelligent. She’s the pediatrician of my two children and she’s doing great. She’s not in a hurry every time we meet and would entertain any questions you may have about the health of your kids. Really great doctor. Thank you Dr. Ajmere!

Negative experience: Waited 32 minutes for doctor. The exam room was filthy, floor was unswept and unwashed, cabinets were unclean, the exam table was worn on both corners to the foam! The PA enters the room with gloves on for a blood draw and touches the door knob and then wants to proceed for the blood draw. I have been waiting for lab results and referrals for one week! They don’t answer the phone and don’t respond to voice mails. The doctor was rude and unprofessional as she spoke to my sister (my support) as though I wasn’t there in the room.Even after I corrected her she continued this terrible habit.

Negative experience: I give this clinic 0 stars. I never give ratings but the clinic's service is really upsetting. My family and I've been patients here for a bit over 2 years now. We were new to Illinois and this place had good ratings so we gave it a try. My dad and I had Dr. Marin who seemed nice but basically finished a yearly checkup in like 5 minutes, 10 minutes max if we stalled to ask her questions. She always seem uninterested. The only thing the nurse and her did was check my temperature, blood pressure, and heart. These are things I do for FREE at my home. They did not write down anything I was telling her. I had high cholesterol and Dr. Marin had nothing to suggest besides that "it's fine" and "control my food" without further instructions. She never checked again or emailed me about my blood test results. My dad has been dealing with high cholesterol and high blood pressure for years! All Dr. Marin does is give him some prescriptions with minimum instructions and doesn't ever follow up on it during his yearly appointments. My mom had Dr. Sweta who she actually liked. She listened to my mom and referred her to a skin doctor. But it's been over a month and the clinic has not called back on the referral. I have called the clinic five times just in the past two days. The front desk transfers me to their "referral line" and goes to voicemail EVERY TIME. I told the front desk not to transfer me because they don't ever pick up or call back when I leave my information. She mentioned to me that I'm not the first to complain and wrote my information to let her manager know. I don't exactly blame the front desk or the working staff there but the system itself is TERRIBLE. Not to mention the medical supplies they have are from like 20-30 years ago or maybe even more who knows. I haven't seen these old medical instruments my whole life. And there are no signs of improving the medical technology. The place might be "affordable" but don't get fooled by the reviews. DO NOT GO HERE. I will be moving my parents to a better clinic where the doctors will actually care about their patient's health.

Negative experience: Worst clinic I have ever been to. Dr. Anwar was professional, but everyone else in that clinic is very unprofessional. I have only been here two times. First time, Dr ordered to draw blood in the room. We waited for almost a hour because the nurse/ receptionist didn’t communicate that we were still in the room waiting for blood to be drawn. Receptionist does not know what they’re doing. They scheduled me when the doctor wasn’t there and had to wait two hours waiting to be seen by another doctor. Very upsetting. I never received a call to reschedule or cancel my appointment. It took forever to enroll. There might be good doctors there, but their system and the way reception works killed it for me. All these miscommunication and long waits are unacceptable in my opinion. Highly encourage people to not go here.

Negative experience: The behavior exhibited by the front desk staff(lady) during the appointment scheduling process is unacceptable and reflects poorly on the organization. The lady who is scheduling appointment is very rude. She is doing her job so she supposed to be talking nicely with me. This review I wrote only for that front desk lady who scheduled appointment.

Fantastic experience: DR CHANDRA SHARMA WAS MY DOCTOR UNTIL HER RECENT RETIREMENT SHE RECOMMENDED ME TO START SEEING JASMIN PAPPACHAN .. WHICH I AM GREATLY PLEASED WITH JASMIN.. SHE MAKES SURE EVERYTHING IS ON POINT.. I FEEL VERY COMFORTABLE AND CAN DISCUSS ANYTHING WITH JASMIN.. VERY HUMBLE YOUNG LADY.. KEEP U THE GOOD WORK JASMIN!!!

Negative experience: Dont inquire here if you are new patient. The lady I talked is super rude and put down my call. NO Mr. Owner it was clear and she did discriminate me. She knows who she is. Thanks anyway and i already complain it

Fantastic experience: Dr Umang Patel is good doctor he is our family doctor since 1999 excellent srvice and a nice person including staff also mrs Patel the wife very occomodative.

Fantastic experience: I’d been in this place for a quite yrs now… my old Dr has already retired and the new Dr was Sweetah, she’s very kind, gentle and a good listener, we exchange views and opinions about health cares, she’s very attentive and concerned staying this place is very feel and confidence, that they took cares of us.. so my health being is their concerned and I really value the most of their times and effort to accommodate us as a patience in timely manner….a million thanks

Fantastic experience: The whole staff at Woodridge Clinic is great! Farzeen saw me for my annual physical. She was very nice and patient; genuinely caring about me as a patient. She saw me without a shirt on and didn't run screaming, so 5 Stars!

Fantastic experience: I've been a patient at this clinic for several years, consistently seeing Farzeen Anwar PA. Farzeen is incredibly patient, creating a comfortable environment for discussing my concerns. Her well-rounded approach and excellent time management ensure appointments are neither rushed nor delayed. I also love her sense of humor which helps me feel less anxious. I highly recommend both her and the clinic.

Fantastic experience: I absolutely love Jasmin Pappachan, APRN! In the past, my anxiety has always been super high before and during doctor’s visits. She’s definitely changed that! She’s very knowledgeable and personable all in one. I can tell that she’s passionate about what she does, which is so crucial, especially when discussing someone’s health, prognosis, or just seeing them in their most vulnerable state! Thank you Jasmin! See you in a month! -Schatyra

Fantastic experience: Dr. Sannareddy is new to me for three months now and she is thorough in her appointments. My wife and I were confused with our instructions and she was careful and patient in helping us to understand. When we got home, our daughter had a question and we went back a few days later without an appointment and Dr. Sannareddy was glad to make it plain for us. So far so Blessed! Thank you Dr. Sannareddy.

Fantastic experience: My Dr who saw me was Dr Swether she is extremely nice front desk was nice but medical assistant is very rude and this not her first acting like that she needs to be talked to

Fantastic experience: Dr. Farzeen is amazing so compassionate so patient and very good at what she does. Thank you for being incredible!

Fantastic experience: I have a really nice doctor. Dr Anwar is so genuinely nice. I sat and talked to her on my last visit, talked about life family. Highly recommend her.

Negative experience: I made a 5:15 appointment for Friday because I didn't want to sit there for over an hour for cholesterol pills they give me every three months. They had all the rooms filled and 6 people besides me waiting in the lobby area to see the same doctor. Ridiculous! It's one thing for the same doctor to schedule 2 to 3 people at most but 10 or more is insane and unfair to patients who just to get the same refill every three months!

Fantastic experience: Dr Anwar is very professional I do my physical every year with her. She a great doctor.

Negative experience: If I could give Woodridge clinic a -5 stars I would. Horrible bedside manner from most of the doctors besides Dr. Patel and Dr. Sharma who are genuinely amazing and compassionate doctors. The front desk people are unhelpful, rude, rarely answer the phone, and give you attitude when you have a genuine concern regarding your loved ones health. Extremely long wait times only to have the doctor show up for two minutes and showed little interest in answering your questions or concerns.If you care for your family, please go somewhere else and find a doctor that is passionate about providing you with the best healthcare possible.

Fantastic experience: Nice service with the Doctor ‍⚕️ she went through my medications and other reports and explains how I can manage my diet and medications!

Fantastic experience: Of course,I have always trusted Dr.Patel with my health conditions and feedback for treatments.Very concerned physician with his care for his patients I would give him more then a five star recommendation.DoloresSpexet

Fantastic experience: My experience is great , Dr Marian answers all my questions and she is very concerned with my diabetic and overall wellness care .

Fantastic experience: Dr. Umang Patel diagnoses very good which makes you confident that you are going to the right doctor. He listens & explains well & makes you at ease. Thank you doctor

Fantastic experience: Swetha is wonderful! She takes the necessary time with her patients and always does what is best for them! We need more providers who care like she does!

Negative experience: doctors are good but worst management from front desk i am full time pregnant they give me 10 appointment it’s more then 2 hours i still waiting don’t understand patient condition and situation this not good experience.

Fantastic experience: I’ve never felt this badly with a cold in my life. I guess it’s part of getting old. You prescribed an antibiotic and allergy medication. I started the meds immediately. After I started the medications I was able to sleep through the night. When I woke I felt 100% better. And continue to improve. Thank you for helping me especially when I felt so helpless. You are the best.

Fantastic experience: PA Swetha Sannareddy is super knowledgeable and professional. She's very intelligent and diligent. She listens to all the problems carefully. She treats patients like her own family.

Positive experience: The office atmosphere is kind of loud, definitely promotes my anxiety. Additionally, all the places provided as a referral are not in my network, so I’m at a lost for the next steps in care.

Fantastic experience: Vera is extremely nice, kind and empathetic. I found our first meeting to be great and I felt at ease with her right away.

Fantastic experience: Great he was fantastic would see him again if needed.

Fantastic experience: PA Anwar was super knowledgeable and professional. She actually had a sense of humor, which is by no means guaranteed at a doctor's office. She made several recommendations, which I followed and saw significant relief within 24 hours in re a bad head cold I'd had for weeks. Would definitely recommend to a friend. 104% satisfied.

Fantastic experience: I can’t express how wonderful Farzeen Anwar. P.A. is. She is caring and trustworthy. I have been seeing her for several years and hope to continue for many more. She addresses my concerns with empathy and kindness. I highly recommend her. Mitzi Dahlberg

Fantastic experience: I really love the fact that you don’t have to wait weeks or months to see a physician, You practically can see the doctors immediately. I’ve been a patient for many years. I recommend Woodrige Clinic because they are very thorough. All are amazing doctors;. They make sure you receive the needed tests. Jasmin Pappachan reviewed my medical history, treatment plan and her follow up is great. I’ve heard so many horror stories from people that receive treatment from other clinics. I just tell them to go to Woodrige Clinic. They really listen and address your issues. My question is- Wouldn’t you love to hear when your doctor says “Can you come in today” That is music to my ears.

Fantastic experience: Farzeen Anwar, was exceptionally professional during my recent experience. Her expertise and demeanor instilled confidence, making the interaction smooth and effective. I appreciate her professionalism and commend her for a job well done.

Negative experience: I’ve been coming here for a couple years now and my only issue is the wait time. I arrive on time and usually wait at least 45 minutes to be called back and then waiting another 20 minutes in the room before the doctor comes in.

Fantastic experience: Always caring and understanding. I was able to be taken care of even though I didn’t have an appointment. Only waited a short while.

Fantastic experience: I love Doctor Ajmere! I am so glad she has been all three of my children’s doctor for the last 7 years. I highly recommend her. She takes the extra time to talk and make sure all their needs are met. I appreciate her

Fantastic experience: Yesterday I was treated by Swetha Sannareddy PA. after an emergency hospital visit over the weekend. I want to say I truly appreciate Swetha’s thorough questions and process to help determine what is happening with my body. I am hopeful for a positive outcome soon. Thank you for your due diligence.

Fantastic experience: Swetha Sannareddy is very thorough, very professional and she cares about your concerns. My regular doctor took another position so I was recommended by my doctor to her and been satisfied ever since.

Negative experience: This clinic is extremely unprofessional. I went in bc I needed something quick and the very young girl at the front desk said they wouldn’t be able to see me. What is the whole point of going to a clinic if they’re not able to see you. Finally one older lady tells me to come in and proceeds to tell me that my sample needs to taken to the lab and they will call me with the results and medicine will be sent to pharmacy. They never called me back. They never sent anything to the pharmacy and I was in pain. The person answering the phone is useless and it sounds like a 13 year old talking. Extremely disappointed at their unprofessionalism and unethical management and patient care.

Fantastic experience: She is a great doctor. She replaced Dr. Charma (the best) and she is doing great……. Good luck to this doctor. She is amazing.

Positive experience: This was my first time at Woodridge clinic. People at the front desk were very friendly. The nurse was very nice. Enjoyed meeting Dr Marin, was very thorough while speaking with me. Hope to keep seeing her in the future.

Negative experience: I’ve been taking my children to this clinic for years. Since the birth of my children up until a couple of months ago. After Dr. Portela left, this place has NOT been the same. You can’t speak to anyone in the office, every time you try to call you have to leave a message to the answering service. You can’t even make a simple appointment with staff. It’s always so hard to get information from them, and the solution to EVERYTHING is medicine/prescription! I will no longer be using this clinic for my children’s care.

Fantastic experience: Dr. Farzeen Anwar has done a great job in assisting with my medical needs! She is very friendly, personable, and does a great job with explaining what is going on and why it is happening (medically speaking)!

Fantastic experience: My visit with Dr. Patel was a very pleasant experience. He is a very knowledgable doctor and was patient regarding addressing my concerns. He was very thorough with his questions and spent time explaining everything he advised me to do. Would definitely recommend him if you are looking for a caring and compassionate doctor.

Fantastic experience: Swetha Sannareddy, PA is wonderful. Met her for my visit as she is taking over for doctor who left Woodridge clinic. She was very personable and kind. She took the time to ask me questions and make me feel at ease as my new Primary care professional. I feel totally comfortable working with her in just one visit!!

Fantastic experience: I went with my Mother to the office because she was not feeling well. Jasmin Pappachan took us despite not having an appointment, she was incredible, despite going above and beyond to understand how my mom is feeling physically and mentally she took the time to talk with us about why is feeling this way and prescribed accordingly. We cannot wait to see her again, we highly recommend her to anyone needing to be seen, despite being a Nurse Practitioner she is more qualified then alot of doctors we've been to at different locations.

Positive experience: Pharmacy got the prescriptions only on the 2nd day following the visit. Need to follow up a couple of times with the clinic and pharmacy to get this. Though going to this clinic for several years now is the first time for such a delay in getting the medicine. Due to wait time and followups giving a 3. Else Woodridge Clinic is a 4.5 in terms of availability, facilities and care. May be a 5 star for doctors, 4 star for staff and 3 star for their systems.

Fantastic experience: Dr Reddy took her time with me and was very professional. I appreciated her giving options and taking her time with any concerns or issues at hand. She was very helpful and recommended her if anyone is looking for a compassionate physician.

Fantastic experience: I went to Woodridge clinic for checkup. The doctor was amazing Speedy diagnosis Detail’s oriented On-time Wealth of medical knowledge Truly care about the patient & provide best advice. I’m lucky to have her as my primary physician.

Fantastic experience: I had been a long time patient of Dr. Pranjal Shah and this was my first visit with Swetha Sannareddy. She is a very impressive professional. She was able to ask questions to familiarize herself with my history while making me feel like we had known each other for a while. She appears to be a very caring and knowledgeable individual. She was able to answer all my questions fully. My reaction after my initial visit with Swetha is she will be a tremendous asset for the clinic. She will be my “go to person” at Woodbridge Clinic. 12/26/23 Saw Swetha Sannareddy today. She is very caring and does not pre-diagnose. She actually listens to what I have to say before offering her recommended course of action. Very impressive professional. I would not hesitate to recommend her to anyone. 3/22/24 Saw Swetha Sennareddy today. She continues to impress with her knowledge and insight into my medical history. She offers solutions which we discuss and mutually decide which is the best course of action. As much as I liked and respected Dr. Shah, Swetha has taken his mantel and run with it. She is fantastic and I would whole-hearted recommend her to anyone looking for a medical professional. 9/16/24 Quarterly visit with Swetha Sennareddy this morning. Swetha took time to fully discuss lab test results and concerns I had with my recent BP/HR readings. She is a very caring individual and makes every attempt to jointly arrive at solutions. I am very happy she is my care provider and would unconditionally recommend her to anyone searching for medical professional.

Negative experience: DO NOT GO SEE JASMIN PAPPACHAN!! Extremely unprofessional. Did not wear her mask while sick and after I explained I am immunocompromised. Made arrogant political comments during my visit. Though I could give a nurse practitioner a shot but will have to stick to my standard medical doctor because she seemed unknowledge.

Negative experience: I want to make it clear the doctors are not the problem at all, the clinic manager/ front desk staff are. I had four appointments scheduled last Friday, starting at 9AM, for myself and my three children, we arrived on time. When I checked us in I was told that there was an issue because my insurance didn’t have a provider from their clinic listed, I informed them that I did attempt to have one added but my insurance company said that their portal was locked so I could not add them and that someone from the office would have to call and have it opened so that I can have the PCP undated. The receptionist contacted the billing department and explained what was going on, I was told he would reach out to me with more information/a resolution when he was done reaching out to the insurance company. He calls not long after I leave and tells me we can be seen, that he spoke with my insurance and is working to get the port opened and that they (my insurance company) advised that despite my PCP being different on my card that as long as they are in network (they are) with the plan and I am getting a covered service that I can still be seen and they will cover it. I came back at 12:30 that same day and they were only able to see my son and they scheduled for myself and my two other children to be seen today 9/2/23 at 8AM. This morning I arrived at my appointment on time. The receptionist told me the PCP was another provider, I explained what happened at the previous appointment and that I should be able to be seen since this was already resolved on my last appointment. The receptionist told me she called the clinic manager and she was told I can be seen but I have to pay out of pocket first. I asked to speak to her and tried to explain and the manager proceeded to talk over me and didn’t seem to care at all. I asked her for the process to file a grievance she would not provide that to me. I am so lost as to how the manager of the clinic can contract with an insurance company and not know the ins and outs of the contract, when I left I realized she just didn’t want us to be seen. This is the second time that I have put aside time for myself and my children to be seen, and every time it’s been a mess. I plan to file a grievance with the state. The manager at this facility is greedy and if the well being of the patient is not a priority then she has no business in her position. *update* called the billing department 9/5 to get my sons claim information was told I would get a call back and never did. I called back today 9/6 and spoke with the clinic manager Patel. Again she was combative and unprofessional. She claimed that she called the insurance company after I left and made a request for them to see me. which was a complete lie because again my insurance allows members to see a provider as long as they are in network and are receiving a covered service. This was made clear to this office multiple times. I tried explained again that this was already known during my first appointment when the billing department called the insurance that’s why my son was able to be seen. she argued that my sons situation wasn’t the same, which again is another lie, it was literally the same issue but was resolved that’s why he was seen that initial appointment day and why another appointment was set. She lied about calling me after I left because there is no record of contact, no missed call, no voicemail, no text, no email. Every time she said something that wasn’t honest and was called out/corrected by it she just kept arguing. Toward the end I stated I just wanted my sons claim information because I was tired of being talked over/ argued with and she basically said I wasn’t welcomed at her practice. I was never planing to return. This clinic manager is the most unprofessional, ignorant, combative person I have ever dealt with. I have reported this practice to my insurance, and I am in the process of reporting this clinic to the IDFPR and plan to report them to any other agency so that this type of thing doesn’t happen to anyone else.

Fantastic experience: I’ve been going to this clinic since I was young and had you asked me to write a review every year prior I probably would’ve given one to two stars and had many things to say, but going lately I have noticed that there has been so much improvement and I have been seeing Dr. Swetha who is honestly a great doctor. The staffing there has gotten really organized and I’m happy for them to finally have things under control because as stressful as it was for patients over the years I can only imagine how stressful it was for the office trying to manage it all and stay afloat. Things are organized and appointments are being made promptly with friendly reminders and confirmations and Dr. Swetha who really makes going to the doctor 10x better of an experience. I’m very happy with the Woodridge Clinic at this point and would recommend 100%. Referrals have been getting sent out immediately as well so if you have issues at any of your doctor’s with referrals, the department who handles the insurance coverage and reaching out to ensure you get to where you need to go is great! I got two of my referrals already processed within one day! Go to Woodridge Clinic and I have many doubts you’ll be disappointed :)

Fantastic experience: Omg! you are the best! I love your bedside manner Aaron really likes you also and that speaks volumes thank you again, for all you do and it's done well!!

Negative experience: Refuse to treat my daughters depression. Didn't contact to tell me any decision on her medication as promised. Very eager to send children to silver oaks and no other options, most likely recieve kickback for sending children. Our children aren't your profit.

Fantastic experience: Doctor was really nice and helpful I also like that they can do blood test right there and pharmacy is right next door. This was my first time there. It does need some updates but the care is excellent.

Fantastic experience: Doctor Sannareddy is very professional, knowledgeable, personable, and patient. She listens to what you tell her, and figures out a plan. She even took time to call and check on me! I would recommend her highly!

Fantastic experience: We recently seen Swetha Sannaareddy a Physician Assistant at Woodridge Clinic. My boys have a regular pediatrician, but on the occasions she is not available we have seen Swetha without hesitation. She is great with children. She listens to my boys symptoms firsthand and I relate anything else of necessity. I like that she includes them in their own care and that they are very receptive to listen to her treatment plan. She is very thorough in explaining what the diagnosis is and what the options are going forward. Thank You “Dr.”Swetha!!!

Fantastic experience: Dr. Pranjal Shah has been my PCP for years but recently PA Swetha Sannareddy has taken his role. I was assured by the MA that I could find another doctor as my PCP if I did not take to her, but honestly, PA Swetha was awesome. She was kind, warm, & made me feel comfortable immediately, especially when I brought up a topic that was difficult for me to speak on. I look forward to continuing our new relationship as medical provider & patient.

Fantastic experience: On time appointment with Dr U Patel. Very professional and knowledgeable Was able to get all Qs answered and all tests and medications done quickly. Highly recommended

Fantastic experience: Dr. Swetha was very professional and pleasant when examining me. Her demeanor was very relaxing and she answered all my questions. She makes an excellent primary physician.

Fantastic experience: The physician was timely, considerate, and responsive during my visit. The Woodridge clinic, so far, is the best hospitable clinic that I've visited in the State of Illinois; call them for all medical needs and immigration services. Mrs. Farzeen Anwar is a great physician and intellectual at all her responsibilities

Fantastic experience: The doctor was very personable and although my son wouldn't let her near that wound...I know he appreciated her humor & the fact that she made him feel comfortable.

Fantastic experience: Good experience. I have been going to Woodridge clinic for some years seeing Dr. Marin, and my experience is always good, and the staff there are very helpful and friendly.

Fantastic experience: Dr. Chandra Sharma is very courteous person. Shows respect and listen patiently and evaluate what is going on with you and prescribe proper medicine for the condition. Gives me enough time to thoroughly diagnose the problem.

Fantastic experience: I love the family atmosphere at The Woodridge Family Clinic they have a variety of Doctors whom work together to give me this comforting feeling. I love Doctor Anwar Farzeen she's the greatest hands on Doc I've had in a long time.

Fantastic experience: Dr. Sharma is the best! Throughout my life, I've had a few primary doctors. I must admit, she's the cream of the crop of fine doctors. She's so concerned about my physical and mental health. She's professional and completely thorough with help me understand my health. Not just with me, she takes her time with all of her patients. I don't care how long I have to wait to see her cause I know her delay is due to her giving someone else that special love...now it's my turn. Kudo's to Woodridge Clinic for having such an absolutely outstanding physician on staff. Love me some Dr. Chandra Sharma

Fantastic experience: I am always taken care of at my Dr. Visits. I go every 3 months the entire staff is warm and helpful. I've been a patient of Dr. Umang Patel for many years as is my entire family. We are all very pleased.

Negative experience: I would give 0 if I could, they make you sit and wait way after your scheduled time, I had to switch from Dr U Patel after he spent countless appointments ignoring the problems I was trying to address, and at some points even refusing to speak directly to me and speaking thru a nurse in the same room as us instead, it took 4/5 appointments, bringing someone to help with communication (since I have autism and that can sometimes be a problem), switching locations AND marking my file with NO male staff allowed to even stop seeing him. Started seeing Dr T Marin and now I’m being told everything that Patel has told me is wrong and that none of my symptoms line up with the diagnosis he suggested, they started giving different medications without any real explanations, I’m scared to take any kind of medication without prior knowledge and I shouldn’t have to go home and start googling what my doctor is giving me. Horrible communication between DOCTORS specifically I’ve always had wonderful nurses who are typically more helpful and willing to listen then whatever doctor your trying to see, just save yourself the trouble and go somewhere else.

Fantastic experience: Its wonderful to find a Dr you can relax with and talk to. She hears what your trying to express and understands. I'm so happy to come in again for followup! Thank you

Fantastic experience: Dr Farzeen is very caring, and I always have a great time with her. I have known her for a long time, and she is very good at understanding my needs and always gives me good advice.

Negative experience: Waited an hour for the doctor to see me for 3 minutes, didn't listen to my problems and said to buy a over the counter cream for my shoulder I've already had problems with for years and have been previously prescribed meds for. Complete waste of time didnt run the tests I asked for other issues.

Fantastic experience: Exceptional care. Dr. Umang Patel listens to the patient and addresses all concerns. Has been caring for my mom for 10 years and in that time her health has truly improved and remained stable. He and the office are prompt in addressing calls and requests. Not difficult to get an appointment and reasonable waits. My mom has always felt heard and well taken care of. Highly recommend.

Fantastic experience: I liked her to be my doctor she cared her patient not just check up but , she’s looking what is really the cause of my health problem . I want her to be my personal physician . Thanks so much